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Type:
Bug
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Status: Closed
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Priority:
High
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin
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Reported by:White Label
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Company:ATC
We are getting the server error below when trying to enroll in the CHUBB plans. ATC has a new acquisition that is enrolling right now and we need to get this corrected asap.
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Santosh Balid [ santosh.balid ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Attachment | CHUBBIssue.jpg [ 71101 ] |
| Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
| Assignee | Santosh Balid [ santosh.balid ] | Debbie Kulling [ dkulling ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 0.45h [ 1620 ] | |
| Worklog Id | 99114 [ 99114 ] |
| Time Spent | 0.45h [ 1620 ] | 0.75h [ 2700 ] |
| Worklog Id | 99114 [ 99114 ] |
| Issue Type | Support Activity [ 10301 ] | Bug [ 1 ] |
| Status | Waiting for Customer Input [ 10500 ] | Open [ 1 ] |
| Support Task Type | Customization [ 11204 ] | |
| Workflow | WT_Support [ 60881 ] | WT_Defects [ 62971 ] |
| Time Spent | 0.75h [ 2700 ] | 2.75h [ 9900 ] |
| Worklog Id | 103144 [ 103144 ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Time Spent | 2.75h [ 9900 ] | 3h [ 10800 ] |
| Worklog Id | 103800 [ 103800 ] |
| Root Cause | Configuration Error [ 18427 ] | |
| Original Estimate | 0h [ 0 ] |
