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Type:
Support Activity
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Status: Closed
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Data Correction
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Environment:Production
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Reported by:Client
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Company:MRTX
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Module:BenAdmin - Export
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Issue Importance:Must Have
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Severity:Simple
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Reported by Customer:Belma Munoz bmunoz@missionrmc.org
Client: MRTX
Global template: _Prime MediTech CS MRTX
Company template: Meditech Payroll File_Medical Dental Vision
export date: 12/21/17
Hello Vinayak Kulkarni,
Attached are a list of records with the issue reported by the facility. These are discrepancies found on the last payroll file they received. Their comments/feedbacks are in blue. Mine is in red. This is affecting nicotine users for example active FT employee, Donna Thomason, is enrolled in medical EPOPlan with tier coverage employee only. It's coming out deduction code 006.1 instead of 006.5. Client confirmed she should be getting 006.5.
Let me know if you need additional info. Password to open attachment will be emailed to you separately.
Thank you,
Alex
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Alex Nguyen [ alexn ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Remaining Estimate | 6h [ 21600 ] | |
| Original Estimate | 6h [ 21600 ] |
| Remaining Estimate | 6h [ 21600 ] | 4h [ 14400 ] |
| Time Spent | 2h [ 7200 ] | |
| Worklog Id | 99396 [ 99396 ] |
| Remaining Estimate | 4h [ 14400 ] | 1.5h [ 5400 ] |
| Time Spent | 2h [ 7200 ] | 4.5h [ 16200 ] |
| Worklog Id | 99397 [ 99397 ] |
| Remaining Estimate | 1.5h [ 5400 ] | 0h [ 0 ] |
| Time Spent | 4.5h [ 16200 ] | 6h [ 21600 ] |
| Worklog Id | 99399 [ 99399 ] |
| Status | Resolved [ 5 ] | Closed [ 6 ] |
| Link | This issue relates to EDI-2870 [ EDI-2870 ] |
| Resolution | Done [ 10000 ] | |
| Status | Closed [ 6 ] | Reopen [ 4 ] |
| Time Spent | 6h [ 21600 ] | 9h [ 32400 ] |
| Worklog Id | 102514 [ 102514 ] |
| Resolution | Done [ 10000 ] | |
| Status | Reopen [ 4 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Closed [ 6 ] |
