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  1. WORKTERRA
  2. WT-12972

Prime Healthcare > MRTX - Invalid Deduction Code for Nicotine users

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      MRTX
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple
    • Reported by Customer:
      Belma Munoz bmunoz@missionrmc.org

      Description

      Client: MRTX
      Global template: _Prime MediTech CS MRTX
      Company template: Meditech Payroll File_Medical Dental Vision
      export date: 12/21/17

      Hello Vinayak Kulkarni,

      Attached are a list of records with the issue reported by the facility. These are discrepancies found on the last payroll file they received. Their comments/feedbacks are in blue. Mine is in red. This is affecting nicotine users for example active FT employee, Donna Thomason, is enrolled in medical EPOPlan with tier coverage employee only. It's coming out deduction code 006.1 instead of 006.5. Client confirmed she should be getting 006.5.

      Let me know if you need additional info. Password to open attachment will be emailed to you separately.

      Thank you,

      Alex

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Vinayak Kulkarni (Inactive) made transition -
          Open In Progress
          1h 8m 1
          Vinayak Kulkarni (Inactive) made transition -
          In Progress Resolved
          1h 47m 1
          Vinayak Kulkarni (Inactive) made transition -
          Closed Reopen
          19d 11h 35m 1
          Vinayak Kulkarni (Inactive) made transition -
          Reopen Resolved
          1m 1
          Vinayak Kulkarni (Inactive) made transition -
          Resolved Closed
          6d 1m 2

            People

            Assignee:
            alexn Alex Nguyen
            Reporter:
            alexn Alex Nguyen
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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                Original Estimate - 6h Original Estimate - 6h
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                Logged:
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