WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13037

City of Sea Tac - AD&D Age Update Rule

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      White Label
    • Company:
      City of SeaTac
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      the Employee and Spouse Voluntary AD&D is contingent on the Employee/Spouse Voluntary Life. Currently the age update rule on the life is 1st of the month following age change but the AD&D is set to "effective on Birthdate" The AD&D is not age banded.

      Since development has changed settings on the plans for BCC I just want to confirm my questions below:

      1. Even though the AD&D plan is not age banded should the setting match because the AD&D plan is contingent?
      2. Would the different setting have had any impact?

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          dkulling Debbie Kulling created issue -
          prasad.patil Prasad Patil (Inactive) made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Sumeet.Kolge [ sumeet.kolge ]
          prasad.patil Prasad Patil (Inactive) made changes -
          Support Task Type Customization [ 11204 ] Query Resolution [ 11205 ]
          Hide
          Permalink
          sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

          Hi Debbie Kulling,

          We discussed this issue with Development team and below are our observations:

          Query 1: Even though the AD&D plan is not age banded should the setting match because the AD&D plan is contingent?

          -For the plans “Employee and Spouse Voluntary AD&D” there is coverage contingency and as this plan is not age banded so whatever setting is there on rule will not matter.

          Query 1: Would the different setting have had any impact?
          -No it will not have any impact on any settings.

          Please do let us know if you have any issues. Thank you!

          -----------------------------------------------------------------
          CC: Mandar Kulkarni, Satya, Jaideep Vinchurkar, Hrishikesh Deshpande, Prasad Patil

          Show
          sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Debbie Kulling , We discussed this issue with Development team and below are our observations: Query 1: Even though the AD&D plan is not age banded should the setting match because the AD&D plan is contingent? -For the plans “Employee and Spouse Voluntary AD&D” there is coverage contingency and as this plan is not age banded so whatever setting is there on rule will not matter. Query 1: Would the different setting have had any impact? -No it will not have any impact on any settings. Please do let us know if you have any issues. Thank you! ----------------------------------------------------------------- CC: Mandar Kulkarni , Satya , Jaideep Vinchurkar , Hrishikesh Deshpande , Prasad Patil
          Permalink
          sumeet.kolge Sumeet.Kolge (Inactive) logged work - 10/Jan/18 11:18 AM
          • Time Spent:
            4h
             

            Initial analysis
            tried scenarios for test EE
            Internal discussion within teams and verified issue and provided solution

          sumeet.kolge Sumeet.Kolge (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          sumeet.kolge Sumeet.Kolge (Inactive) made changes -
          Assignee Sumeet.Kolge [ sumeet.kolge ] Debbie Kulling [ dkulling ]
          Resolution System Behaviour [ 10100 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          sumeet.kolge Sumeet.Kolge (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 99857 [ 99857 ]
          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
          Transition Time In Source Status Execution Times
          Sumeet.Kolge (Inactive) made transition -
          Open In Progress
          		17h 58m 1
          Sumeet.Kolge (Inactive) made transition -
          In Progress Resolved
          		27s 1

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
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                Remaining:
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                Logged:
                Time Spent - 4h
                4h