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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: System Behaviour
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Query Resolution
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Environment:Production
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Reported by:White Label
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Company:City of SeaTac
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Module:BenAdmin - Enrollment
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Severity:Simple
the Employee and Spouse Voluntary AD&D is contingent on the Employee/Spouse Voluntary Life. Currently the age update rule on the life is 1st of the month following age change but the AD&D is set to "effective on Birthdate" The AD&D is not age banded.
Since development has changed settings on the plans for BCC I just want to confirm my questions below:
1. Even though the AD&D plan is not age banded should the setting match because the AD&D plan is contingent?
2. Would the different setting have had any impact?
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- Time Spent:
- 4h
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Initial analysis
tried scenarios for test EE
Internal discussion within teams and verified issue and provided solution