-
Support Task Type:
Query Resolution
-
-
-
-
Module:
BenAdmin
- Enrollment
-
the Employee and Spouse Voluntary AD&D is contingent on the Employee/Spouse Voluntary Life. Currently the age update rule on the life is 1st of the month following age change but the AD&D is set to "effective on Birthdate" The AD&D is not age banded.
Since development has changed settings on the plans for BCC I just want to confirm my questions below:
1. Even though the AD&D plan is not age banded should the setting match because the AD&D plan is contingent?
2. Would the different setting have had any impact?
| Transition |
Time In Source Status |
Execution Times |
|
Open |
|
In Progress |
|
17h 58m
|
1
|
|
In Progress |
|
Resolved |
|
27s
|
1
|
{"report":{"apdex":1,"isInitial":true,"journeyId":"1dc70b6f-e4ce-48d8-94e4-7706008a248e","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":555.5999999046326,"redirectCount":0,"resourceLoadedEnd":612.5,"resourceLoadedStart":75.39999997615814,"resourceTiming":[{"duration":46.799999952316284,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":75.39999997615814,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":75.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":122.19999992847443,"responseStart":0,"secureConnectionStart":0},{"duration":49.200000047683716,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":75.69999992847443,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":75.69999992847443,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":124.89999997615814,"responseStart":0,"secureConnectionStart":0},{"duration":49.39999997615814,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":75.79999995231628,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":75.79999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":125.19999992847443,"responseStart":0,"secureConnectionStart":0},{"duration":49.39999997615814,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":75.89999997615814,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":75.89999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":125.29999995231628,"responseStart":0,"secureConnectionStart":0},{"duration":54.89999997615814,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":76.19999992847443,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":76.19999992847443,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":131.09999990463257,"responseStart":0,"secureConnectionStart":0},{"duration":97.69999992847443,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":76.39999997615814,"connectEnd":76.39999997615814,"connectStart":76.39999997615814,"domainLookupEnd":76.39999997615814,"domainLookupStart":76.39999997615814,"fetchStart":76.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":76.39999997615814,"responseEnd":174.09999990463257,"responseStart":174.09999990463257,"secureConnectionStart":76.39999997615814},{"duration":130.19999992847443,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":76.5,"connectEnd":76.5,"connectStart":76.5,"domainLookupEnd":76.5,"domainLookupStart":76.5,"fetchStart":76.5,"redirectEnd":0,"redirectStart":0,"requestStart":76.5,"responseEnd":206.69999992847443,"responseStart":206.69999992847443,"secureConnectionStart":76.5},{"duration":132.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":76.69999992847443,"connectEnd":76.69999992847443,"connectStart":76.69999992847443,"domainLookupEnd":76.69999992847443,"domainLookupStart":76.69999992847443,"fetchStart":76.69999992847443,"redirectEnd":0,"redirectStart":0,"requestStart":76.69999992847443,"responseEnd":209.59999990463257,"responseStart":209.59999990463257,"secureConnectionStart":76.69999992847443},{"duration":133.19999992847443,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":76.89999997615814,"connectEnd":76.89999997615814,"connectStart":76.89999997615814,"domainLookupEnd":76.89999997615814,"domainLookupStart":76.89999997615814,"fetchStart":76.89999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":76.89999997615814,"responseEnd":210.09999990463257,"responseStart":210.09999990463257,"secureConnectionStart":76.89999997615814},{"duration":133.40000009536743,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":77.09999990463257,"connectEnd":77.09999990463257,"connectStart":77.09999990463257,"domainLookupEnd":77.09999990463257,"domainLookupStart":77.09999990463257,"fetchStart":77.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":77.09999990463257,"responseEnd":210.5,"responseStart":210.5,"secureConnectionStart":77.09999990463257},{"duration":133.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":77.29999995231628,"connectEnd":77.29999995231628,"connectStart":77.29999995231628,"domainLookupEnd":77.29999995231628,"domainLookupStart":77.29999995231628,"fetchStart":77.29999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":77.29999995231628,"responseEnd":210.89999997615814,"responseStart":210.89999997615814,"secureConnectionStart":77.29999995231628},{"duration":133.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":77.39999997615814,"connectEnd":77.39999997615814,"connectStart":77.39999997615814,"domainLookupEnd":77.39999997615814,"domainLookupStart":77.39999997615814,"fetchStart":77.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":77.39999997615814,"responseEnd":211.19999992847443,"responseStart":211.19999992847443,"secureConnectionStart":77.39999997615814},{"duration":234.10000002384186,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":77.59999990463257,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":77.59999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":311.6999999284744,"responseStart":0,"secureConnectionStart":0},{"duration":133.79999995231628,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":77.79999995231628,"connectEnd":77.79999995231628,"connectStart":77.79999995231628,"domainLookupEnd":77.79999995231628,"domainLookupStart":77.79999995231628,"fetchStart":77.79999995231628,"redirectEnd":0,"redirectStart":0,"requestStart":77.79999995231628,"responseEnd":211.59999990463257,"responseStart":211.59999990463257,"secureConnectionStart":77.79999995231628},{"duration":233.89999997615814,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":77.89999997615814,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":77.89999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":311.7999999523163,"responseStart":0,"secureConnectionStart":0},{"duration":134,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":78.09999990463257,"connectEnd":78.09999990463257,"connectStart":78.09999990463257,"domainLookupEnd":78.09999990463257,"domainLookupStart":78.09999990463257,"fetchStart":78.09999990463257,"redirectEnd":0,"redirectStart":0,"requestStart":78.09999990463257,"responseEnd":212.09999990463257,"responseStart":212.09999990463257,"secureConnectionStart":78.09999990463257},{"duration":323.2999999523163,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":78.89999997615814,"connectEnd":78.89999997615814,"connectStart":78.89999997615814,"domainLookupEnd":78.89999997615814,"domainLookupStart":78.89999997615814,"fetchStart":78.89999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":78.89999997615814,"responseEnd":402.1999999284744,"responseStart":402.1999999284744,"secureConnectionStart":78.89999997615814},{"duration":323.59999990463257,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":79,"connectEnd":79,"connectStart":79,"domainLookupEnd":79,"domainLookupStart":79,"fetchStart":79,"redirectEnd":0,"redirectStart":0,"requestStart":79,"responseEnd":402.59999990463257,"responseStart":402.59999990463257,"secureConnectionStart":79},{"duration":24.399999976158142,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":322.39999997615814,"connectEnd":322.39999997615814,"connectStart":322.39999997615814,"domainLookupEnd":322.39999997615814,"domainLookupStart":322.39999997615814,"fetchStart":322.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":322.39999997615814,"responseEnd":346.7999999523163,"responseStart":346.7999999523163,"secureConnectionStart":322.39999997615814},{"duration":82.79999995231628,"initiatorType":"link","name":"https://jira.workterra.net/s/10a53164f749b8e3714ef758ef17e5b9-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/fe5ac63c98407b87468d3a8082628b5e/_/download/contextbatch/css/jira.rich.editor.api,jira.project.sidebar,jira.rich.editor,-_super,-jira.view.issue,-jira.global,-atl.general,-com.atlassian.jira.projects.sidebar.init,-project.issue.navigator/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":364.2999999523163,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":364.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":447.09999990463257,"responseStart":0,"secureConnectionStart":0}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":4,"responseStart":71,"responseEnd":72,"domLoading":74,"domInteractive":632,"domContentLoadedEventStart":632,"domContentLoadedEventEnd":681,"domComplete":919,"loadEventStart":919,"loadEventEnd":922,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"e0874306a0cb1f","effectiveType":"4g","downlink":9.1,"rtt":0,"serverDuration":47,"dbReadsTimeInMs":14,"dbConnsTimeInMs":16,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Support Activity
Medium
Sumeet.Kolge (Inactive)
made transition
-
