WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13041

STEP - health tier end date is 12/31/2016 and should be 1/31/2018 - Nichole Randall and dependent

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      EDI
    • Company:
      STEP
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      production
      company: STEP
      carrier: western health

      This causes missing data on the export that the carrier can not process.

        Attachments

          Activity

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          Rochelle.Thomas Rochelle Thomas added a comment -

          The screenshot is from sa utility 'recalculation health tier policy no'

          for Nichole Randall and dependent please correct the 'Health Tier Termination Date' to 01/31/2018

          Abhay PatilAmit ThorveVinayak Kulkarni

          Show
          Rochelle.Thomas Rochelle Thomas added a comment - The screenshot is from sa utility 'recalculation health tier policy no' for Nichole Randall and dependent please correct the 'Health Tier Termination Date' to 01/31/2018 Abhay Patil Amit Thorve Vinayak Kulkarni
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          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Hi Rochelle Thomas

          New mapping "AD420 High2017" was not allocated to this employee and older mapping had term date 12/31/2016, that is why your were getting 12/31/2016.

          Now allocated new mapping effective 02/01/2017 to term 01/31/2018. Please check, Thanks.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Rochelle Thomas New mapping "AD420 High2017" was not allocated to this employee and older mapping had term date 12/31/2016, that is why your were getting 12/31/2016. Now allocated new mapping effective 02/01/2017 to term 01/31/2018. Please check, Thanks.
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          Prajakta.belhe Prajakta Belhe (Inactive) added a comment -

          Reopening ticket for updating module

          Show
          Prajakta.belhe Prajakta Belhe (Inactive) added a comment - Reopening ticket for updating module

            People

            Assignee:
            Rochelle.Thomas Rochelle Thomas
            Reporter:
            Rochelle.Thomas Rochelle Thomas
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

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              Updated:
              Resolved:

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