WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-13041

STEP - health tier end date is 12/31/2016 and should be 1/31/2018 - Nichole Randall and dependent

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      EDI
    • Company:
      STEP
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      production
      company: STEP
      carrier: western health

      This causes missing data on the export that the carrier can not process.

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          Rochelle.Thomas Rochelle Thomas created issue -
          Rochelle.Thomas Rochelle Thomas made changes -
          Field Original Value New Value
          Attachment screenshot-1.png [ 71524 ]
          Hide
          Permalink
          Rochelle.Thomas Rochelle Thomas added a comment -

          The screenshot is from sa utility 'recalculation health tier policy no'

          for Nichole Randall and dependent please correct the 'Health Tier Termination Date' to 01/31/2018

          Abhay PatilAmit ThorveVinayak Kulkarni

          Show
          Rochelle.Thomas Rochelle Thomas added a comment - The screenshot is from sa utility 'recalculation health tier policy no' for Nichole Randall and dependent please correct the 'Health Tier Termination Date' to 01/31/2018 Abhay Patil Amit Thorve Vinayak Kulkarni
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
          Assignee Satya [ ID10004 ] Vinayak Kulkarni [ vinayak.kulkarni ]
          Status Open [ 1 ] In Progress [ 3 ]
          Hide
          Permalink
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Hi Rochelle Thomas

          New mapping "AD420 High2017" was not allocated to this employee and older mapping had term date 12/31/2016, that is why your were getting 12/31/2016.

          Now allocated new mapping effective 02/01/2017 to term 01/31/2018. Please check, Thanks.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Rochelle Thomas New mapping "AD420 High2017" was not allocated to this employee and older mapping had term date 12/31/2016, that is why your were getting 12/31/2016. Now allocated new mapping effective 02/01/2017 to term 01/31/2018. Please check, Thanks.
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
          Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Rochelle Thomas [ rochelle.thomas ]
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          Permalink
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) logged work - 10/Jan/18 08:23 AM
          • Time Spent:
            3h
             
            <No comment>
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
          Remaining Estimate 3h [ 10800 ]
          Original Estimate 3h [ 10800 ]
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
          Remaining Estimate 3h [ 10800 ] 0h [ 0 ]
          Time Spent 3h [ 10800 ]
          Worklog Id 102504 [ 102504 ]
          Rochelle.Thomas Rochelle Thomas made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          Hide
          Permalink
          Prajakta.belhe Prajakta Belhe (Inactive) added a comment -

          Reopening ticket for updating module

          Show
          Prajakta.belhe Prajakta Belhe (Inactive) added a comment - Reopening ticket for updating module
          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Closed [ 6 ] Reopen [ 4 ]
          Prajakta.belhe Prajakta Belhe (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Reopen [ 4 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Vinayak Kulkarni (Inactive) made transition -
          Open In Progress
          		21m 13s 1
          Vinayak Kulkarni (Inactive) made transition -
          In Progress Resolved
          		9m 36s 1
          Rochelle Thomas made transition -
          Resolved Closed
          		22d 2h 27m 1
          Prajakta Belhe (Inactive) made transition -
          Closed Reopen
          		6d 10h 28m 1
          Prajakta Belhe (Inactive) made transition -
          Reopen Closed
          		10s 1

            People

            Assignee:
            Rochelle.Thomas Rochelle Thomas
            Reporter:
            Rochelle.Thomas Rochelle Thomas
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 3h
                3h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 3h
                3h