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  1. WORKTERRA
  2. WT-13049

CVHP > EEID 104741 > Waive Dollars Credit Not Appearing on Payroll File

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      CVHP
    • Module:
      BenAdmin - Export
    • Severity:
      Simple

      Description

      Hi Vinayak Kulkarni,

      Client just informed us that EEID 104741 did not appear with deduction code WV-BNFT$ on any payroll file ran from template named _Payroll Export_2018.

      Can you please research why this occurred and if there are any other employees impacted?

      I checked files and indeed this person does not have a record for that deduction.

      The employee enrolled on 10/30/2017 effective 1/1/2018 in the "Waive Dollars" plan under Waive Dollars provided by CVHP benefit type.

      Thanks,
      Chris

        Attachments

        1. Credit_Pool_CVHP_1.PNG
          Credit_Pool_CVHP_1.PNG
          41 kB
        2. Credit_Pool_CVHP.PNG
          Credit_Pool_CVHP.PNG
          24 kB
        3. CVHP_missed_waive_Dollars_deduction.xls
          28 kB
        4. screenshot-1.png
          screenshot-1.png
          96 kB
        5. Waive_Dollars.png
          Waive_Dollars.png
          8 kB

          Activity

          Ganesh.sadawarte Ganesh Sadawarte (Inactive) logged work - 10/Jan/18 09:10 AM
          • Time Spent:
            3h
             
            <No comment>
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) logged work - 11/Jan/18 08:41 AM
          • Time Spent:
            5h
             
            <No comment>

            People

            Assignee:
            Chris.ellenberger Chris Ellenberger
            Reporter:
            Chris.ellenberger Chris Ellenberger
            Account Executive:
            lisa davison
            EDI Analyst 1:
            Chris Ellenberger
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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                Logged:
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