-
Type:
Support Activity
-
Status:
Closed
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
Configuration
-
-
-
Company:
Prime Healthcare
-
Module:
BenAdmin
- Export
-
Issue Importance:
Must Have
-
-
Reported by Customer:
Jamie Davis at HR Simplified COBRA
Client: Prime Healthcare
Facility: Saint Mary Regional Medical Center and CHMC
Group Template:
Prime Healthcare_NEW HRSimplified_COBRA Coverage_Group
Prime Healthcare_NEW HR Simplified COBRA Participant_Group
Prime Healthcare_NEW HR Simplified COBRA DEPENDENT_Group
Company Template affected:
NEW HRSimplified_COBRA Coverage
NEW HR Simplified COBRA Participant
NEW HR Simplified COBRA DEPENDENT
Export date: 01/03/2018 and 01/04/2018 files
Hello Vinayak Kulkarni,
The carrier has loaded the 01/03/2018 COBRA files . This was the file that you worked on with fixes, but there's only a small number of missing records/discrepancies. Another file with some issues is the 01/04/18 that went out last week from the scheduler (PT file failed and was manually exported). I am attaching the discrepancies. There are two tabs "01032018* and 01042018 on the spreadsheet correspond to the files.
The files will go out again tomorrow from scheduler. Should we take them off schedule while this gets resolve? Let me know if you need additional info. Will provide password in separate email.
Thank you,
Alex
Amber Love-Jones Van Nguyen
{"report":{"apdex":1,"isInitial":true,"journeyId":"11b6f6d2-c7cd-4c5e-9e5f-4b05046eba77","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":631.6000000238419,"redirectCount":0,"resourceLoadedEnd":621.7000000476837,"resourceLoadedStart":88.10000002384186,"resourceTiming":[{"duration":114,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":88.10000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":88.10000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":202.10000002384186,"responseStart":0,"secureConnectionStart":0},{"duration":113.79999995231628,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":88.30000007152557,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":88.30000007152557,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":202.10000002384186,"responseStart":0,"secureConnectionStart":0},{"duration":113.89999997615814,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":88.40000009536743,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":88.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":202.30000007152557,"responseStart":0,"secureConnectionStart":0},{"duration":113.70000004768372,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":88.60000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":88.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":202.30000007152557,"responseStart":0,"secureConnectionStart":0},{"duration":113.80000007152557,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":88.60000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":88.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":202.40000009536743,"responseStart":0,"secureConnectionStart":0},{"duration":122.10000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":88.80000007152557,"connectEnd":88.80000007152557,"connectStart":88.80000007152557,"domainLookupEnd":88.80000007152557,"domainLookupStart":88.80000007152557,"fetchStart":88.80000007152557,"redirectEnd":0,"redirectStart":0,"requestStart":88.80000007152557,"responseEnd":210.90000009536743,"responseStart":210.90000009536743,"secureConnectionStart":88.80000007152557},{"duration":155.69999992847443,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":88.90000009536743,"connectEnd":88.90000009536743,"connectStart":88.90000009536743,"domainLookupEnd":88.90000009536743,"domainLookupStart":88.90000009536743,"fetchStart":88.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":88.90000009536743,"responseEnd":244.60000002384186,"responseStart":244.60000002384186,"secureConnectionStart":88.90000009536743},{"duration":152.69999992847443,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":88.90000009536743,"connectEnd":88.90000009536743,"connectStart":88.90000009536743,"domainLookupEnd":88.90000009536743,"domainLookupStart":88.90000009536743,"fetchStart":88.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":88.90000009536743,"responseEnd":241.60000002384186,"responseStart":241.60000002384186,"secureConnectionStart":88.90000009536743},{"duration":156.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":89.10000002384186,"connectEnd":89.10000002384186,"connectStart":89.10000002384186,"domainLookupEnd":89.10000002384186,"domainLookupStart":89.10000002384186,"fetchStart":89.10000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":89.10000002384186,"responseEnd":245.70000004768372,"responseStart":245.70000004768372,"secureConnectionStart":89.10000002384186},{"duration":157.29999995231628,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":89.20000004768372,"connectEnd":89.20000004768372,"connectStart":89.20000004768372,"domainLookupEnd":89.20000004768372,"domainLookupStart":89.20000004768372,"fetchStart":89.20000004768372,"redirectEnd":0,"redirectStart":0,"requestStart":89.20000004768372,"responseEnd":246.5,"responseStart":246.5,"secureConnectionStart":89.20000004768372},{"duration":158,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":89.40000009536743,"connectEnd":89.40000009536743,"connectStart":89.40000009536743,"domainLookupEnd":89.40000009536743,"domainLookupStart":89.40000009536743,"fetchStart":89.40000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":89.40000009536743,"responseEnd":247.40000009536743,"responseStart":247.40000009536743,"secureConnectionStart":89.40000009536743},{"duration":158.20000004768372,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":89.5,"connectEnd":89.5,"connectStart":89.5,"domainLookupEnd":89.5,"domainLookupStart":89.5,"fetchStart":89.5,"redirectEnd":0,"redirectStart":0,"requestStart":89.5,"responseEnd":247.70000004768372,"responseStart":247.70000004768372,"secureConnectionStart":89.5},{"duration":158.5,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":89.60000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":89.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":248.10000002384186,"responseStart":0,"secureConnectionStart":0},{"duration":158.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/81da1c7492d7ee698ae1cc31902498d9/shortcuts.js?context=issuenavigation&context=issueaction","startTime":89.60000002384186,"connectEnd":89.60000002384186,"connectStart":89.60000002384186,"domainLookupEnd":89.60000002384186,"domainLookupStart":89.60000002384186,"fetchStart":89.60000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":89.60000002384186,"responseEnd":248.20000004768372,"responseStart":248.20000004768372,"secureConnectionStart":89.60000002384186},{"duration":159.5,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":89.80000007152557,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":89.80000007152557,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":249.30000007152557,"responseStart":0,"secureConnectionStart":0},{"duration":159.39999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":89.90000009536743,"connectEnd":89.90000009536743,"connectStart":89.90000009536743,"domainLookupEnd":89.90000009536743,"domainLookupStart":89.90000009536743,"fetchStart":89.90000009536743,"redirectEnd":0,"redirectStart":0,"requestStart":89.90000009536743,"responseEnd":249.30000007152557,"responseStart":249.30000007152557,"secureConnectionStart":89.90000009536743},{"duration":317,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":90.5,"connectEnd":90.5,"connectStart":90.5,"domainLookupEnd":90.5,"domainLookupStart":90.5,"fetchStart":90.5,"redirectEnd":0,"redirectStart":0,"requestStart":90.5,"responseEnd":407.5,"responseStart":407.40000009536743,"secureConnectionStart":90.5},{"duration":531.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":90.5,"connectEnd":90.5,"connectStart":90.5,"domainLookupEnd":90.5,"domainLookupStart":90.5,"fetchStart":90.5,"redirectEnd":0,"redirectStart":0,"requestStart":90.5,"responseEnd":621.7000000476837,"responseStart":621.7000000476837,"secureConnectionStart":90.5},{"duration":219.10000002384186,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":403.7000000476837,"connectEnd":403.7000000476837,"connectStart":403.7000000476837,"domainLookupEnd":403.7000000476837,"domainLookupStart":403.7000000476837,"fetchStart":403.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":403.7000000476837,"responseEnd":622.8000000715256,"responseStart":622.8000000715256,"secureConnectionStart":403.7000000476837}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":8,"responseStart":82,"responseEnd":85,"domLoading":86,"domInteractive":688,"domContentLoadedEventStart":688,"domContentLoadedEventEnd":738,"domComplete":1030,"loadEventStart":1030,"loadEventEnd":1032,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"d6426bd0955472","effectiveType":"4g","downlink":9,"rtt":0,"serverDuration":55,"dbReadsTimeInMs":13,"dbConnsTimeInMs":15,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Hi Alex, Will have look on this tonight and we will decide tomorrow whether to take files off scheduler or not. Thanks.