Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      SSO Integration
    • Environment:
      Production
    • Reported by:
      White Label
    • Company:
      SMMC
    • Module:
      BenAdmin - SSO
    • Severity:
      Simple

      Description

      Attached is the set up form for SMMC for the Selerix/CHUBB plan. Please proceed with the configuration

        Attachments

        1. SMMC_ACC_1.jpg
          SMMC_ACC_1.jpg
          202 kB
        2. SMMC_ACC_2.jpg
          SMMC_ACC_2.jpg
          221 kB
        3. SMMC_CI_1.jpg
          SMMC_CI_1.jpg
          227 kB
        4. SMMC_CI_2.jpg
          SMMC_CI_2.jpg
          226 kB
        5. SMMC_LBT_1.jpg
          SMMC_LBT_1.jpg
          209 kB
        6. SMMC_LBT_2.jpg
          SMMC_LBT_2.jpg
          225 kB
        7. SMMC Selerix Set up form.pdf
          162 kB

          Issue Links

            Activity

            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Testing for this is in progress. We observed some inconsistencies while testing which are mentioned in separate email to client.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Testing for this is in progress. We observed some inconsistencies while testing which are mentioned in separate email to client.
            Hide
            santosh.balid Santosh Balid (Inactive) added a comment -

            Hi Debbie Kulling,

            We received request for sprint 44, I am planning the Accident Plan Issue as mentioned above with this sprint, I created a separate ticket WT-13335 to track the same. Please let me know if you have any queries or concern.

            Regards,
            Santosh

            Cc: Kunal Kedari, Jaideep Vinchurkar, Satya

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Hi Debbie Kulling , We received request for sprint 44, I am planning the Accident Plan Issue as mentioned above with this sprint, I created a separate ticket WT-13335 to track the same. Please let me know if you have any queries or concern. Regards, Santosh Cc: Kunal Kedari , Jaideep Vinchurkar , Satya
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment - - edited

            Santosh Balid, please discuss the following points with Prashant Samal.
            Do you have a checklist that user needs to give you for SSO integration?
            Was the setup sheet shared by Debbie comprehensive enough?
            The question you raised about hard coded values not found in Workterra - was it answered? Is that something the checklist should have exposed?
            The issue of mapping three CHUBB plans to one Workterra plan - it has no mention in the setup sheet. Is this something that should have been shared upfront?
            Now that you have a separate change request for one to three mapping (WT-13335) can this ticket be closed?

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - - edited Santosh Balid , please discuss the following points with Prashant Samal . Do you have a checklist that user needs to give you for SSO integration? Was the setup sheet shared by Debbie comprehensive enough? The question you raised about hard coded values not found in Workterra - was it answered? Is that something the checklist should have exposed? The issue of mapping three CHUBB plans to one Workterra plan - it has no mention in the setup sheet. Is this something that should have been shared upfront? Now that you have a separate change request for one to three mapping ( WT-13335 ) can this ticket be closed?
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment - - edited

            Hey Abhay here are highlights of our Discussion:

            Do you have a checklist that user needs to give you for SSO integration? :
            Yes: we have prepared checklist now which is not yet shared

            Was the setup sheet shared by Debbie comprehensive enough? :
            Yes
            The question you raised about hard coded values not found in Workterra - was it answered? Is that something the checklist should have exposed?
            No: this is runtime configuration which might not be applicable to every client.
            The issue of mapping three CHUBB plans to one Workterra plan - it has no mention in the setup sheet. Is this something that should have been shared upfront?
            No: this was not explicitly mentioned in the setup but we observed this while we were completing the setup and at the same time the we communicated this to Debbie Kulling but we have got no response which was later communicated to client.
            Now that you have a separate change request for one to three mapping ( WT-13335 IN DEVELOPMENT ) can this ticket be closed?
            Yes
            _________________________________________________
            Abhay Patil Santosh Balid Satya

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - - edited Hey Abhay here are highlights of our Discussion: Do you have a checklist that user needs to give you for SSO integration? : Yes: we have prepared checklist now which is not yet shared Was the setup sheet shared by Debbie comprehensive enough? : Yes The question you raised about hard coded values not found in Workterra - was it answered? Is that something the checklist should have exposed? No: this is runtime configuration which might not be applicable to every client. The issue of mapping three CHUBB plans to one Workterra plan - it has no mention in the setup sheet. Is this something that should have been shared upfront? No: this was not explicitly mentioned in the setup but we observed this while we were completing the setup and at the same time the we communicated this to Debbie Kulling but we have got no response which was later communicated to client. Now that you have a separate change request for one to three mapping ( WT-13335 IN DEVELOPMENT ) can this ticket be closed? Yes _________________________________________________ Abhay Patil Santosh Balid Satya
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment -

            A change request is being taken up which will resolve this.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - A change request is being taken up which will resolve this.

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

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                Updated:
                Resolved:

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