Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      SSO Integration
    • Environment:
      Production
    • Reported by:
      White Label
    • Company:
      SMMC
    • Module:
      BenAdmin - SSO
    • Severity:
      Simple

      Description

      Attached is the set up form for SMMC for the Selerix/CHUBB plan. Please proceed with the configuration

        Attachments

        1. SMMC_ACC_1.jpg
          SMMC_ACC_1.jpg
          202 kB
        2. SMMC_ACC_2.jpg
          SMMC_ACC_2.jpg
          221 kB
        3. SMMC_CI_1.jpg
          SMMC_CI_1.jpg
          227 kB
        4. SMMC_CI_2.jpg
          SMMC_CI_2.jpg
          226 kB
        5. SMMC_LBT_1.jpg
          SMMC_LBT_1.jpg
          209 kB
        6. SMMC_LBT_2.jpg
          SMMC_LBT_2.jpg
          225 kB
        7. SMMC Selerix Set up form.pdf
          162 kB

          Issue Links

            Activity

            dkulling Debbie Kulling created issue -
            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Hi Debbie Kulling,

            You missed the attchment

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Debbie Kulling , You missed the attchment
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Debbie Kulling [ dkulling ]
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            Hide
            santosh.balid Santosh Balid (Inactive) added a comment -

            Hi Debbie Kulling,

            Do you have any further updates on this.

            Regards,
            Santosh

            Cc: Jaideep Vinchurkar, Satya, Nidhi Kaul

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Hi Debbie Kulling , Do you have any further updates on this. Regards, Santosh Cc: Jaideep Vinchurkar , Satya , Nidhi Kaul
            Hide
            dkulling Debbie Kulling added a comment -

            Is the set up complete?

            Show
            dkulling Debbie Kulling added a comment - Is the set up complete?
            Hide
            santosh.balid Santosh Balid (Inactive) added a comment -

            Hi Debbie Kulling,

            Setup document is missing in jira. Could you please provide us the setup document, so that we can start setup.

            Regards,
            Santosh

            Cc: Jaideep Vinchurkar, Satya

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Hi Debbie Kulling , Setup document is missing in jira. Could you please provide us the setup document, so that we can start setup. Regards, Santosh Cc: Jaideep Vinchurkar , Satya
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -

            Hello Debbie Kulling,

            This is pending from a week, please provide your inputs on the same so we can proceed with the same.

            Thanks
            S Prashant.
            ________________________________________
            Debbie Kulling Jaideep Vinchurkar Satya Santosh Balid

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Hello Debbie Kulling , This is pending from a week, please provide your inputs on the same so we can proceed with the same. Thanks S Prashant. ________________________________________ Debbie Kulling Jaideep Vinchurkar Satya Santosh Balid
            abhay.patil Abhay Patil (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment -

            No information provided, hence cancelling. Debbie Kulling

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - No information provided, hence cancelling. Debbie Kulling
            abhay.patil Abhay Patil (Inactive) made changes -
            Resolution Cancelled [ 10300 ]
            Status Open [ 1 ] Resolved [ 5 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: SSO(11500)
            Hide
            dkulling Debbie Kulling added a comment -

            I apologize there were some other issues that took priority. I am reopening this ticket

            Show
            dkulling Debbie Kulling added a comment - I apologize there were some other issues that took priority. I am reopening this ticket
            dkulling Debbie Kulling made changes -
            Resolution Cancelled [ 10300 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
            dkulling Debbie Kulling made changes -
            Attachment SMMC Selerix Set up form.pdf [ 73113 ]
            Hide
            dkulling Debbie Kulling added a comment -

            I have uploaded the set up form. Please proceed with the set up of the CHUBB products

            Show
            dkulling Debbie Kulling added a comment - I have uploaded the set up form. Please proceed with the set up of the CHUBB products
            dkulling Debbie Kulling made changes -
            Assignee Debbie Kulling [ dkulling ] Santosh Balid [ santosh.balid ]
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -
            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Santosh Balid
            santosh.balid Santosh Balid (Inactive) made changes -
            Status Reopen [ 4 ] In Progress [ 3 ]
            santosh.balid Santosh Balid (Inactive) made changes -
            Attachment SMMC_LBT_2.jpg [ 73183 ]
            santosh.balid Santosh Balid (Inactive) made changes -
            Attachment SMMC_LBT_1.jpg [ 73184 ]
            santosh.balid Santosh Balid (Inactive) made changes -
            Attachment SMMC_ACC_2.jpg [ 73185 ]
            santosh.balid Santosh Balid (Inactive) made changes -
            Attachment SMMC_ACC_1.jpg [ 73186 ]
            santosh.balid Santosh Balid (Inactive) made changes -
            Attachment SMMC_CI_2.jpg [ 73187 ]
            santosh.balid Santosh Balid (Inactive) made changes -
            Attachment SMMC_CI_1.jpg [ 73188 ]
            Hide
            santosh.balid Santosh Balid (Inactive) added a comment -

            Hi Debbie Kulling,

            We are done with setup on production for SMMC.

            However , I would like to highlight below point.
            Below Values are hard-coded in setup , as we not found these in Workterra System. The impact is even though employee do not belong to those, that employee will get eligible for CHUBB benefits.please let us know your thoughts on this.

            Department ="Spanish Meadows"
            Location ="Spanish Meadows"
            JobClass="Spanish Meadows"
            PayGroup/PayRoll= "Bi-Weekly"

            Below are screens of Unit Testing ;



            Regards,
            Santosh

            Cc: Samir, Satya, Nidhi Kaul, Jaideep Vinchurkar, Kunal Kedari, Prasad Pise, Rakesh Roy

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Hi Debbie Kulling , We are done with setup on production for SMMC. However , I would like to highlight below point. Below Values are hard-coded in setup , as we not found these in Workterra System. The impact is even though employee do not belong to those, that employee will get eligible for CHUBB benefits.please let us know your thoughts on this. Department ="Spanish Meadows" Location ="Spanish Meadows" JobClass="Spanish Meadows" PayGroup/PayRoll= "Bi-Weekly" Below are screens of Unit Testing ; Regards, Santosh Cc: Samir , Satya , Nidhi Kaul , Jaideep Vinchurkar , Kunal Kedari , Prasad Pise , Rakesh Roy
            Hide
            santosh.balid Santosh Balid (Inactive) added a comment -

            Hi Debbie Kulling,

            I would like to mention the change we found during unit testing for Accident plan.

            CHUBB has configured three accident plans for SMMC - Accident Gold, Accident Platinum and Accident Diamond.
            But , as per existing Workterra system implementation, we can support maximum two plans like this. I have configured Accident Gold and Accident Platinum, if you want to provide support for Accident Diamond, then we need to remove either Accident Gold or Accident Platinum. Please let us know.

            If we need to provide support for all the three Accident plans , then we need code change for that, which will be a change request. If you would like us to proceed with this change request , then please create a separate ticket type as change request/enhancement. We can work on that once it get approved for development in future sprint.

            Kunal Kedari will do detail level testing on Monday and share testing report.

            Regards,
            Santosh

            Cc: Satya, Samir, Jaideep Vinchurkar, Nidhi Kaul, Kunal Kedari, Prasad Pise, Rakesh Roy

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Hi Debbie Kulling , I would like to mention the change we found during unit testing for Accident plan. CHUBB has configured three accident plans for SMMC - Accident Gold, Accident Platinum and Accident Diamond. But , as per existing Workterra system implementation, we can support maximum two plans like this. I have configured Accident Gold and Accident Platinum, if you want to provide support for Accident Diamond, then we need to remove either Accident Gold or Accident Platinum. Please let us know. If we need to provide support for all the three Accident plans , then we need code change for that, which will be a change request. If you would like us to proceed with this change request , then please create a separate ticket type as change request/enhancement. We can work on that once it get approved for development in future sprint. Kunal Kedari will do detail level testing on Monday and share testing report. Regards, Santosh Cc: Satya , Samir , Jaideep Vinchurkar , Nidhi Kaul , Kunal Kedari , Prasad Pise , Rakesh Roy
            santosh.balid Santosh Balid (Inactive) logged work - 09/Feb/18 01:19 PM
            • Time Spent:
              5h
               
              <No comment>
            Hide
            santosh.balid Santosh Balid (Inactive) added a comment -

            Debbie Kulling, Please provide your feedback.

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Debbie Kulling , Please provide your feedback.
            santosh.balid Santosh Balid (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            santosh.balid Santosh Balid (Inactive) made changes -
            Assignee Santosh Balid [ santosh.balid ] Debbie Kulling [ dkulling ]
            santosh.balid Santosh Balid (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 5h [ 18000 ]
            Worklog Id 104034 [ 104034 ]
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -

            Debbie Kulling : Please provide your input on this ,Dev is waiting for your input.

            ___________________________
            Debbie Kulling Satya Santosh Balid

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Debbie Kulling : Please provide your input on this ,Dev is waiting for your input. ___________________________ Debbie Kulling Satya Santosh Balid
            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Testing for this is in progress. We observed some inconsistencies while testing which are mentioned in separate email to client.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Testing for this is in progress. We observed some inconsistencies while testing which are mentioned in separate email to client.
            santosh.balid Santosh Balid (Inactive) made changes -
            Link This issue relates to WT-13335 [ WT-13335 ]
            Hide
            santosh.balid Santosh Balid (Inactive) added a comment -

            Hi Debbie Kulling,

            We received request for sprint 44, I am planning the Accident Plan Issue as mentioned above with this sprint, I created a separate ticket WT-13335 to track the same. Please let me know if you have any queries or concern.

            Regards,
            Santosh

            Cc: Kunal Kedari, Jaideep Vinchurkar, Satya

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Hi Debbie Kulling , We received request for sprint 44, I am planning the Accident Plan Issue as mentioned above with this sprint, I created a separate ticket WT-13335 to track the same. Please let me know if you have any queries or concern. Regards, Santosh Cc: Kunal Kedari , Jaideep Vinchurkar , Satya
            kunal.kedari Kunal Kedari (Inactive) logged work - 12/Feb/18 06:00 PM
            • Time Spent:
              3.5h
               
              • Going through setup document
              • Writing test cases
              • Testing on Production
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            santosh.balid Santosh Balid (Inactive) logged work - 13/Feb/18 11:08 AM
            • Time Spent:
              4.5h
               
              <No comment>
            kunal.kedari Kunal Kedari (Inactive) logged work - 13/Feb/18 06:00 PM
            • Time Spent:
              2.5h
               
              • Testing on Production
              • Email communication about the findings
            kunal.kedari Kunal Kedari (Inactive) logged work - 14/Feb/18 06:00 PM
            • Time Spent:
              1.5h
               

              Testing on Preprod for New UI

            kunal.kedari Kunal Kedari (Inactive) made changes -
            Time Spent 5h [ 18000 ] 8.5h [ 30600 ]
            Worklog Id 104623 [ 104623 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Time Spent 8.5h [ 30600 ] 11h [ 39600 ]
            Worklog Id 104624 [ 104624 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Time Spent 11h [ 39600 ] 12.5h [ 45000 ]
            Worklog Id 104629 [ 104629 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            abhay.patil Abhay Patil (Inactive) made changes -
            Support Task Type Customization [ 11204 ] SSO Integration [ 18423 ]
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment - - edited

            Santosh Balid, please discuss the following points with Prashant Samal.
            Do you have a checklist that user needs to give you for SSO integration?
            Was the setup sheet shared by Debbie comprehensive enough?
            The question you raised about hard coded values not found in Workterra - was it answered? Is that something the checklist should have exposed?
            The issue of mapping three CHUBB plans to one Workterra plan - it has no mention in the setup sheet. Is this something that should have been shared upfront?
            Now that you have a separate change request for one to three mapping (WT-13335) can this ticket be closed?

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - - edited Santosh Balid , please discuss the following points with Prashant Samal . Do you have a checklist that user needs to give you for SSO integration? Was the setup sheet shared by Debbie comprehensive enough? The question you raised about hard coded values not found in Workterra - was it answered? Is that something the checklist should have exposed? The issue of mapping three CHUBB plans to one Workterra plan - it has no mention in the setup sheet. Is this something that should have been shared upfront? Now that you have a separate change request for one to three mapping ( WT-13335 ) can this ticket be closed?
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment - - edited

            Hey Abhay here are highlights of our Discussion:

            Do you have a checklist that user needs to give you for SSO integration? :
            Yes: we have prepared checklist now which is not yet shared

            Was the setup sheet shared by Debbie comprehensive enough? :
            Yes
            The question you raised about hard coded values not found in Workterra - was it answered? Is that something the checklist should have exposed?
            No: this is runtime configuration which might not be applicable to every client.
            The issue of mapping three CHUBB plans to one Workterra plan - it has no mention in the setup sheet. Is this something that should have been shared upfront?
            No: this was not explicitly mentioned in the setup but we observed this while we were completing the setup and at the same time the we communicated this to Debbie Kulling but we have got no response which was later communicated to client.
            Now that you have a separate change request for one to three mapping ( WT-13335 IN DEVELOPMENT ) can this ticket be closed?
            Yes
            _________________________________________________
            Abhay Patil Santosh Balid Satya

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - - edited Hey Abhay here are highlights of our Discussion: Do you have a checklist that user needs to give you for SSO integration? : Yes: we have prepared checklist now which is not yet shared Was the setup sheet shared by Debbie comprehensive enough? : Yes The question you raised about hard coded values not found in Workterra - was it answered? Is that something the checklist should have exposed? No: this is runtime configuration which might not be applicable to every client. The issue of mapping three CHUBB plans to one Workterra plan - it has no mention in the setup sheet. Is this something that should have been shared upfront? No: this was not explicitly mentioned in the setup but we observed this while we were completing the setup and at the same time the we communicated this to Debbie Kulling but we have got no response which was later communicated to client. Now that you have a separate change request for one to three mapping ( WT-13335 IN DEVELOPMENT ) can this ticket be closed? Yes _________________________________________________ Abhay Patil Santosh Balid Satya
            santosh.balid Santosh Balid (Inactive) made changes -
            Time Spent 12.5h [ 45000 ] 17h [ 61200 ]
            Worklog Id 105805 [ 105805 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment -

            A change request is being taken up which will resolve this.

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - A change request is being taken up which will resolve this.
            abhay.patil Abhay Patil (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            Transition Time In Source Status Execution Times
            Jaideep Vinchurkar (Inactive) made transition -
            Open Waiting for Customer Input
            13h 46m 1
            Abhay Patil (Inactive) made transition -
            Waiting for Customer Input Open
            20d 4h 19m 1
            Abhay Patil (Inactive) made transition -
            Open Resolved
            57s 1
            Debbie Kulling made transition -
            Resolved Reopen
            7d 8h 20m 1
            Santosh Balid (Inactive) made transition -
            Reopen In Progress
            12h 35m 1
            Santosh Balid (Inactive) made transition -
            In Progress Waiting for Customer Input
            7h 43m 1
            Abhay Patil (Inactive) made transition -
            Waiting for Customer Input In Progress
            13d 10h 16m 1
            Abhay Patil (Inactive) made transition -
            In Progress Resolved
            50s 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Remaining:
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                  Logged:
                  Time Spent - 17h
                  17h