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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Data Audit
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Environment:Production
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Reported by:Client
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Company:City of Irvine
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Module:BenAdmin - Export
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Issue Importance:Must Have
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Severity:Simple
per client:
The above EPT employee elected coverage in 2017; however, his payroll deduction information was apparently not sent over to the City so the City never took deductions from his paycheck. Can you check to see if his elections were in fact sent on the City’s payroll deduction report, or if there was a problem with the information.
| Field | Original Value | New Value |
|---|---|---|
| Attachment | Payroll_DIZOL missing deduction.docx [ 72635 ] |
| Assignee | Cindy Wibbing [ cindy.wibbing ] | Satya [ ID10004 ] |
| Assignee | Satya [ ID10004 ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
| Attachment | screenshot-1.png [ 72698 ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 3h [ 10800 ] | |
| Worklog Id | 103156 [ 103156 ] |
| Component/s | BenAdmin [ 10000 ] | |
| Issue Importance | Must Have [ 11800 ] | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
| Original Estimate | 0h [ 0 ] |
| Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Rajendra Pawar [ rajendra.pawar ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Rajendra Pawar [ rajendra.pawar ] | Cindy Wibbing [ cindy.wibbing ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Attachment | screenshot-2.png [ 72701 ] |
| Assignee | Cindy Wibbing [ cindy.wibbing ] | Rajendra Pawar [ rajendra.pawar ] |
| Resolution | Done [ 10000 ] | |
| Status | Resolved [ 5 ] | Reopen [ 4 ] |
| Status | Reopen [ 4 ] | In Progress [ 3 ] |
| Time Spent | 3h [ 10800 ] | 7h [ 25200 ] |
| Worklog Id | 103206 [ 103206 ] |
| Remaining Estimate | 0h [ 0 ] | 1h [ 3600 ] |
| Time Spent | 7h [ 25200 ] | 6h [ 21600 ] |
| Worklog Id | 103156 [ 103156 ] |
| Assignee | Rajendra Pawar [ rajendra.pawar ] | Cindy Wibbing [ cindy.wibbing ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
| Time Spent | 6h [ 21600 ] | 7.5h [ 27000 ] |
| Worklog Id | 103336 [ 103336 ] |
| Time Spent | 7.5h [ 27000 ] | 9.5h [ 34200 ] |
| Worklog Id | 103360 [ 103360 ] |
| Resolution | Done [ 10000 ] | |
| Status | Resolved [ 5 ] | Reopen [ 4 ] |
| Assignee | Cindy Wibbing [ cindy.wibbing ] | Rajendra Pawar [ rajendra.pawar ] |
| Status | Reopen [ 4 ] | In Progress [ 3 ] |
| Time Spent | 9.5h [ 34200 ] | 17h [ 61200 ] |
| Worklog Id | 104409 [ 104409 ] |
| Assignee | Rajendra Pawar [ rajendra.pawar ] | Ashley Marra [ amarra ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
| Time Spent | 17h [ 61200 ] | 18h [ 64800 ] |
| Worklog Id | 104605 [ 104605 ] |
| Time Spent | 18h [ 64800 ] | 21h [ 75600 ] |
| Worklog Id | 105784 [ 105784 ] |
