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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Data Audit
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Environment:Production
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Reported by:Client
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Company:City of Irvine
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Module:BenAdmin - Export
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Issue Importance:Must Have
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Severity:Simple
per client:
The above EPT employee elected coverage in 2017; however, his payroll deduction information was apparently not sent over to the City so the City never took deductions from his paycheck. Can you check to see if his elections were in fact sent on the City’s payroll deduction report, or if there was a problem with the information.
Field | Original Value | New Value |
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Attachment | Payroll_DIZOL missing deduction.docx [ 72635 ] |
Assignee | Cindy Wibbing [ cindy.wibbing ] | Satya [ ID10004 ] |
Assignee | Satya [ ID10004 ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
Attachment | screenshot-1.png [ 72698 ] |
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 3h [ 10800 ] | |
Worklog Id | 103156 [ 103156 ] |
Component/s | BenAdmin [ 10000 ] | |
Issue Importance | Must Have [ 11800 ] | |
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
Original Estimate | 0h [ 0 ] |
Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Rajendra Pawar [ rajendra.pawar ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Assignee | Rajendra Pawar [ rajendra.pawar ] | Cindy Wibbing [ cindy.wibbing ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
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- Time Spent:
- 1.5h
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Analysis of issue reported and Internal discussion.
Attachment | screenshot-2.png [ 72701 ] |
Assignee | Cindy Wibbing [ cindy.wibbing ] | Rajendra Pawar [ rajendra.pawar ] |
Resolution | Done [ 10000 ] | |
Status | Resolved [ 5 ] | Reopen [ 4 ] |
Status | Reopen [ 4 ] | In Progress [ 3 ] |
Time Spent | 3h [ 10800 ] | 7h [ 25200 ] |
Worklog Id | 103206 [ 103206 ] |
Remaining Estimate | 0h [ 0 ] | 1h [ 3600 ] |
Time Spent | 7h [ 25200 ] | 6h [ 21600 ] |
Worklog Id | 103156 [ 103156 ] |
Assignee | Rajendra Pawar [ rajendra.pawar ] | Cindy Wibbing [ cindy.wibbing ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
Remaining Estimate | 1h [ 3600 ] | 0h [ 0 ] |
Time Spent | 6h [ 21600 ] | 7.5h [ 27000 ] |
Worklog Id | 103336 [ 103336 ] |
Time Spent | 7.5h [ 27000 ] | 9.5h [ 34200 ] |
Worklog Id | 103360 [ 103360 ] |
Resolution | Done [ 10000 ] | |
Status | Resolved [ 5 ] | Reopen [ 4 ] |
Assignee | Cindy Wibbing [ cindy.wibbing ] | Rajendra Pawar [ rajendra.pawar ] |
Status | Reopen [ 4 ] | In Progress [ 3 ] |
Time Spent | 9.5h [ 34200 ] | 17h [ 61200 ] |
Worklog Id | 104409 [ 104409 ] |
Assignee | Rajendra Pawar [ rajendra.pawar ] | Ashley Marra [ amarra ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
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- Time Spent:
- 1h
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Checking whether the employees are sent on file or not.
Time Spent | 17h [ 61200 ] | 18h [ 64800 ] |
Worklog Id | 104605 [ 104605 ] |
Time Spent | 18h [ 64800 ] | 21h [ 75600 ] |
Worklog Id | 105784 [ 105784 ] |
Transition | Time In Source Status | Execution Times |
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18h 18m | 1 |
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21h 46m | 1 |
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11d 1h 13m | 2 |
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16h 44m | 2 |
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4h 28m | 3 |
Hi Satya,
I looked for the payroll deduction that would have gone over on the 12/15/2016 global payroll file called _Irvine Payroll 2013 BW Changes File but I do not see a deduction on the file.
Can you please let us know if a deduction exported out for this employee Payroll ID 10118 for the Kaiser Traditional - PT plan on any of the payroll files. It would have been the Employee only tier with a deduction amount.
I have attached a screen shot of the election history.
Thanks!
Cindy