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  1. WORKTERRA
  2. WT-13357

ATC Metlife CI & ACC Records rows passing incorrectly

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Environment:
      Production
    • Reported by:
      EDI
    • Company:
      ATC
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      Template Name : ATC Metlife_CI ACC
      Can you look at the file run on this company template? Some Employees are passing and they do'nt have Dependents, however are passing Dependent Rows without any data other than the Accident Coverage block starting in position 732 - 766
      Anderson Nickolas has no dependents enrolled in Accident but the fiel is fetch Dependent rows.

      How can I supress this when Spouse or Child are not enrolled. I I tried the Do not write record row if not enrolled indicator but it doesnt work.

      Thank you

      CCDebbie Kulling

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Rajendra Pawar (Inactive) made transition -
          Open In Progress
          4h 42m 1
          Damion M Velasquez made transition -
          Resolved Reopen
          1m 24s 1
          Rajendra Pawar (Inactive) made transition -
          Reopen In Progress
          7h 50m 1
          Rajendra Pawar (Inactive) made transition -
          In Progress Waiting for Customer Input
          11h 52m 2
          Damion M Velasquez made transition -
          Waiting for Customer Input In Progress
          11d 16h 55m 2
          Vinayak Kulkarni (Inactive) made transition -
          In Progress Resolved
          11h 8m 2
          Vinayak Kulkarni (Inactive) made transition -
          Resolved Closed
          12s 1

            People

            Assignee:
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive)
            Reporter:
            Damion.Velasquez Damion M Velasquez
            Account Executive:
            Debbie Kulling
            EDI Analyst 1:
            Damion M Velasquez
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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