Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-13394

MATT and Prime Healthcare - Admin unable to approve elections, receiving Error message

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Client
    • Company:
      MATT

      Description

      Hello Dev Team

      Kathleen Cassidy is the admin for MATT and attempting to approve elections for Matthew Brinegar in the pending queue. She has attempted several times and receives an error message that I have pasted below. Please advise if there is an issue on Workterra. Thank you.

      I have confirmed that the above admin user has user rights for all job title's as well as all job descriptions

        Attachments

          Issue Links

            Activity

            darryn.carter darryn.carter created issue -
            darryn.carter darryn.carter made changes -
            Field Original Value New Value
            Link This issue relates to CT-4210 [ CT-4210 ]
            darryn.carter darryn.carter made changes -
            Link This issue relates to CT-4212 [ CT-4212 ]
            jjsassy99 Jennifer Johnson (Inactive) made changes -
            Summary MATT - Admin unable to approve elections, receiving Error message MATT and Prime Healthcare - Admin unable to approve elections, receiving Error message
            darryn.carter darryn.carter made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Support Task Type Data Correction [ 11203 ]
            Workflow WT_Support [ 64082 ] WT_Defects [ 64146 ]
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Rohan J Khandave [ rohan.khandave ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Link This issue is duplicated by WT-13400 [ WT-13400 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ]
            Original Estimate 1h [ 3600 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 105315 [ 105315 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Assignee Rohan J Khandave [ rohan.khandave ] darryn.carter [ darryn.carter ]
            Resolution Duplicate [ 3 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            jyoti.mayne Jyoti Mayne made changes -
            Time Spent 1h [ 3600 ] 3.75h [ 13500 ]
            Worklog Id 105859 [ 105859 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Root Cause Duplicate Issue [ 18433 ]

              People

              Assignee:
              darryn.carter darryn.carter
              Reporter:
              darryn.carter darryn.carter
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h Original Estimate - 1h
                  1h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 3.75h
                  3.75h