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Type:
Support Activity
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Status: Closed
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Data Correction
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Environment:Production
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Reported by:EDI
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Company:JE Dunn
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Module:BenAdmin - Export
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Issue Importance:Must Have
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Severity:Simple
There is a Subtemplate called: QBPLANMEMBERSPECIFICRATE that used to pass for the flex plan. Now that OE is over im wondering if there may be a back end patch that enables this to pass when Flex is terminated.
Template Name: JE DUNN_Discovery Cobra QB_IN_Use_NEW 2017
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Rajendra Pawar [ rajendra.pawar ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 7h [ 25200 ] | |
| Worklog Id | 105327 [ 105327 ] |
| Issue Importance | Must Have [ 11800 ] | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Export(10110) |
| Original Estimate | 0h [ 0 ] |
| Assignee | Rajendra Pawar [ rajendra.pawar ] | Damion Velasquez [ damion.velasquez ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
Thank you
Can you advise on this process? We were under the impression that this would be automatically done. We will also need to know which clients this may have impacted as EDI in US does not have access to the back end configuration. I will monitor the JE Dunn File,
| Assignee | Damion Velasquez [ damion.velasquez ] | Rajendra Pawar [ rajendra.pawar ] |
Hi Damion,
We usually update config file for next new year in December month, these updates include adding new flex plan for discovery benefits for applicable clients, adding new payroll cycle for Irvine as it have special coding and adding new benefit type for group term life impute amount if applicable etc.
We do this activity every year in December, However this activity was not completely done in 2017 December and that is why new flex plan of JE dunn discovery benefits file was not added it. We will think of ways to automate this and try to minimize back-end dependency in this year.
Below is list of clients for which we have added new flex plan recently
CEI
City of Bellevue
JE Dunn
OPERS
Let us know if you have any questions on this. Thanks.
Hi Vinayak Kulkarni,
Sorry to piggyback off of this ticket, but i am experiencing the same issue on Employbridge. Template name is Employbridge_Discovery Benefits_COBRA QB New.
Thanks,
Chris
| Time Spent | 7h [ 25200 ] | 7.75h [ 27900 ] |
| Worklog Id | 106075 [ 106075 ] |
| Time Spent | 7.75h [ 27900 ] | 9.75h [ 35100 ] |
| Worklog Id | 106077 [ 106077 ] |
Hi Chris,
We have added discovery benefits flex plan entries for Employbridge. please check.
We have scanned all production companies for discovery benefits templates and added entries for below companies today
BioRad
County of Lake
Decurion
EastLiverpool
El Dorado
Elite Staffing
Employbridge
ESBA
Gelsons Markets
Guide Dogs
Mendocino Coast District Hospital
OCSD
Suburban Electric
Suburban Electric
Valiant
Thanks.
| Assignee | Rajendra Pawar [ rajendra.pawar ] | Damion Velasquez [ damion.velasquez ] |
-
- Time Spent:
- 1.5h
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Adding entries of flex plans in config file.
| Time Spent | 9.75h [ 35100 ] | 11.25h [ 40500 ] |
| Worklog Id | 106164 [ 106164 ] |
| Status | Resolved [ 5 ] | Closed [ 6 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
11h | 1 |
|
5h 50m | 1 |
|
6d 8h 2m | 1 |
Hi Damion M Velasquez,
2018 flex plans were not added into back end config file, now we have added 2018 flex plans for all client. Going forward, you will get members specific rates for terminated flex plan.
Please let us know if any queries.
------------------------------------
Rajendra Pawar Vinayak Kulkarni