WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-13400

Server Encountered an Internal Error received in Pending Queue

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Admin, Employee
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      GFC
    • Item State:
      Production QA - Production Deployed
    • Issue Importance:
      Must Have

      Description

      Client: GFC was working in pending queue trying to accept changes and received this
      "Server encountered an internal error. Please contact your administrator"
      when hitting accept. I attempted this myself and received the same error.
      If I'm creating this ticket in the incorrect place, my apology.

        Attachments

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-13394 MATT and Prime Healthcare - Admin unable to approve elections, receiving Error message

          • High - Serious problem that could block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-13401 Quincy - System Error when approving records

          • Medium - Has the potential to affect progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-13403 Quincy - Server Error While trying to approve QE

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Transition Time In Source Status Execution Times
            Rohan J Khandave (Inactive) made transition -
            Open In Development
            		16h 40m 1
            Rohan J Khandave (Inactive) made transition -
            In Development In LB Testing
            		27s 1
            Rohan J Khandave (Inactive) made transition -
            In LB Testing Stage Testing
            		4s 1
            Rohan J Khandave (Inactive) made transition -
            Stage Testing In Production Testing
            		3s 1
            Rohan J Khandave (Inactive) made transition -
            In Production Testing Production Complete
            		1m 21s 1

              People

              Assignee:
              Jennifer.Mitchell Jennifer Mitchell (Inactive)
              Reporter:
              Jennifer.Mitchell Jennifer Mitchell (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h
                  1h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 1h
                  1h