WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13449

Virgin | Confirmation Report says Pretax on Accidental Plans

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Virgin Atlantic
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi Team,
      Please see verbiage on the confirmation statement.

      Client wants this to say Post-Tax. Could you please update this from the back-end.
      Thank you!
      Monika.
      cc Christina Karnes Jackie Sivigny

        Attachments

          Activity

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          Monika.Demla Monika Demla (Inactive) added a comment -

          hi Vinayak Kulkarni
          can you please look into this on urgent basis

          Show
          Monika.Demla Monika Demla (Inactive) added a comment - hi Vinayak Kulkarni can you please look into this on urgent basis
          Hide
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          Monika.Demla Monika Demla (Inactive) added a comment -

          hi Samir
          could you assist in this case..
          Rohan J Khandave please assist.

          Show
          Monika.Demla Monika Demla (Inactive) added a comment - hi Samir could you assist in this case.. Rohan J Khandave please assist.
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          satyap Satya added a comment -

          FYA.

          Regards,
          Satya Prakash

          Cc: Jyoti Mayne Umesh Kadam Samir Prashant Samal

          Show
          satyap Satya added a comment - FYA. Regards, Satya Prakash Cc: Jyoti Mayne Umesh Kadam Samir Prashant Samal
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          vinanti.yadav Vinanti Yadav (Inactive) added a comment -

          Hi Monika Demla,

          Please refer below 3C's :

          Concern : Pre-Tax is getting displayed on confirmation statement report for plan 'Accidental Insurance'.

          Cause :

          • System shows Pre/Post Tax label on confirmation statement report, according to the plan design cost and coverage screen 'Tax For Benefit Plan' flag value.
          • Initially this flag value was set to 'Pre-Tax' and on 2/22/2018 it got changed to 'Post-Tax'. PFA screen shot.
          • But all the enrollment in 'Accidental Insurance' plan was made before date time 2/22/18. Hence 'Pre-Tax' is getting displayed on report.

          Correction: We have scanned all plans enrollments and found only reported plan 'Accidental Insurance' is affected. We have corrected data for attached employees Affected_Employee_WT-13449.xls.

          Now confirmation statement report is showing Post Tax for 'Accidental Insurance' plan.

          CC : Umesh Kadam, Jyoti Mayne, Rohan J Khandave, Satya, Samir

          Show
          vinanti.yadav Vinanti Yadav (Inactive) added a comment - Hi Monika Demla , Please refer below 3C's : Concern : Pre-Tax is getting displayed on confirmation statement report for plan 'Accidental Insurance'. Cause : System shows Pre/Post Tax label on confirmation statement report, according to the plan design cost and coverage screen 'Tax For Benefit Plan' flag value. Initially this flag value was set to 'Pre-Tax' and on 2/22/2018 it got changed to 'Post-Tax'. PFA screen shot. But all the enrollment in 'Accidental Insurance' plan was made before date time 2/22/18. Hence 'Pre-Tax' is getting displayed on report. Correction : We have scanned all plans enrollments and found only reported plan 'Accidental Insurance' is affected. We have corrected data for attached employees Affected_Employee_WT-13449.xls . Now confirmation statement report is showing Post Tax for 'Accidental Insurance' plan. CC : Umesh Kadam , Jyoti Mayne , Rohan J Khandave , Satya , Samir
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          Monika.Demla Monika Demla (Inactive) added a comment - - edited

          Thank you Vinanti Yadav * You Rock! * appreciate your effort and getting it resolved

          Show
          Monika.Demla Monika Demla (Inactive) added a comment - - edited Thank you Vinanti Yadav * You Rock! * appreciate your effort and getting it resolved

            People

            Assignee:
            Monika.Demla Monika Demla (Inactive)
            Reporter:
            Monika.Demla Monika Demla (Inactive)
            Developer:
            Vinanti Yadav (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 6h
                6h
                Remaining:
                Time Spent - 4.75h Remaining Estimate - 1.25h
                1.25h
                Logged:
                Time Spent - 4.75h Remaining Estimate - 1.25h
                4.75h