WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-13449

Virgin | Confirmation Report says Pretax on Accidental Plans

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Virgin Atlantic
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Description

      Hi Team,
      Please see verbiage on the confirmation statement.

      Client wants this to say Post-Tax. Could you please update this from the back-end.
      Thank you!
      Monika.
      cc Christina Karnes Jackie Sivigny

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          Monika.Demla Monika Demla (Inactive) created issue -
          Monika.Demla Monika Demla (Inactive) made changes -
          Field Original Value New Value
          Description Hi Team,
           Please see verbiage on the confirmation statement.
           !image-2018-02-23-09-07-21-974.png|thumbnail!
          Client wants this to say Post-Tax. Could you please update this from the back-end.
          Thank you!
          Monika.


          		 Hi Team,
           Please see verbiage on the confirmation statement.
           !image-2018-02-23-09-07-21-974.png|thumbnail!
          Client wants this to say Post-Tax. Could you please update this from the back-end.
          Thank you!
          Monika.
          cc [~christina.karnes]
          Hide
          Permalink
          Monika.Demla Monika Demla (Inactive) added a comment -

          hi Vinayak Kulkarni
          can you please look into this on urgent basis

          Show
          Monika.Demla Monika Demla (Inactive) added a comment - hi Vinayak Kulkarni can you please look into this on urgent basis
          Hide
          Permalink
          Monika.Demla Monika Demla (Inactive) added a comment -

          hi Samir
          could you assist in this case..
          Rohan J Khandave please assist.

          Show
          Monika.Demla Monika Demla (Inactive) added a comment - hi Samir could you assist in this case.. Rohan J Khandave please assist.
          Monika.Demla Monika Demla (Inactive) made changes -
          Description Hi Team,
           Please see verbiage on the confirmation statement.
           !image-2018-02-23-09-07-21-974.png|thumbnail!
          Client wants this to say Post-Tax. Could you please update this from the back-end.
          Thank you!
          Monika.
          cc [~christina.karnes]

          		 Hi Team,
           Please see verbiage on the confirmation statement.
           !image-2018-02-23-09-07-21-974.png|thumbnail!
          Client wants this to say Post-Tax. Could you please update this from the back-end.
          Thank you!
          Monika.
          cc [~christina.karnes] [~jackie.sivigny]
          Hide
          Permalink
          satyap Satya added a comment -

          FYA.

          Regards,
          Satya Prakash

          Cc: Jyoti Mayne Umesh Kadam Samir Prashant Samal

          Show
          satyap Satya added a comment - FYA. Regards, Satya Prakash Cc: Jyoti Mayne Umesh Kadam Samir Prashant Samal
          satyap Satya made changes -
          Assignee Satya [ ID10004 ] Rohan J Khandave [ rohan.khandave ]
          jyoti.mayne Jyoti Mayne made changes -
          Assignee Rohan J Khandave [ rohan.khandave ] Vinanti Yadav [ vinanti.yadav ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Module Parent values: BenAdmin(10100)Level 1 values: Report(10109) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Component/s BenAdmin [ 10000 ]
          Dev Estimates 6
          Developer Vinanti Yadav [ vinanti.yadav ]
          Remaining Estimate 6h [ 21600 ]
          Original Estimate 6h [ 21600 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Attachment Affected_Employee_WT-13449.xls [ 73789 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Attachment Custmization_Change.png [ 73791 ]
          Hide
          Permalink
          vinanti.yadav Vinanti Yadav (Inactive) added a comment -

          Hi Monika Demla,

          Please refer below 3C's :

          Concern : Pre-Tax is getting displayed on confirmation statement report for plan 'Accidental Insurance'.

          Cause :

          • System shows Pre/Post Tax label on confirmation statement report, according to the plan design cost and coverage screen 'Tax For Benefit Plan' flag value.
          • Initially this flag value was set to 'Pre-Tax' and on 2/22/2018 it got changed to 'Post-Tax'. PFA screen shot.
          • But all the enrollment in 'Accidental Insurance' plan was made before date time 2/22/18. Hence 'Pre-Tax' is getting displayed on report.

          Correction: We have scanned all plans enrollments and found only reported plan 'Accidental Insurance' is affected. We have corrected data for attached employees Affected_Employee_WT-13449.xls.

          Now confirmation statement report is showing Post Tax for 'Accidental Insurance' plan.

          CC : Umesh Kadam, Jyoti Mayne, Rohan J Khandave, Satya, Samir

          Show
          vinanti.yadav Vinanti Yadav (Inactive) added a comment - Hi Monika Demla , Please refer below 3C's : Concern : Pre-Tax is getting displayed on confirmation statement report for plan 'Accidental Insurance'. Cause : System shows Pre/Post Tax label on confirmation statement report, according to the plan design cost and coverage screen 'Tax For Benefit Plan' flag value. Initially this flag value was set to 'Pre-Tax' and on 2/22/2018 it got changed to 'Post-Tax'. PFA screen shot. But all the enrollment in 'Accidental Insurance' plan was made before date time 2/22/18. Hence 'Pre-Tax' is getting displayed on report. Correction : We have scanned all plans enrollments and found only reported plan 'Accidental Insurance' is affected. We have corrected data for attached employees Affected_Employee_WT-13449.xls . Now confirmation statement report is showing Post Tax for 'Accidental Insurance' plan. CC : Umesh Kadam , Jyoti Mayne , Rohan J Khandave , Satya , Samir
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Remaining Estimate 6h [ 21600 ] 2h [ 7200 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 106218 [ 106218 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Assignee Vinanti Yadav [ vinanti.yadav ] Monika Demla [ monika.demla ]
          Permalink
          vinanti.yadav Vinanti Yadav (Inactive) logged work - 26/Feb/18 02:12 PM - edited
          • Time Spent:
            4h
             

            Discussion.
            Analysis.
            data correction & verification.
            JIRA updates.

          Hide
          Permalink
          Monika.Demla Monika Demla (Inactive) added a comment - - edited

          Thank you Vinanti Yadav * You Rock! * appreciate your effort and getting it resolved

          Show
          Monika.Demla Monika Demla (Inactive) added a comment - - edited Thank you Vinanti Yadav * You Rock! * appreciate your effort and getting it resolved
          Permalink
          jyoti.mayne Jyoti Mayne logged work - 26/Feb/18 05:37 PM
          • Time Spent:
            0.75h
             

            discussion, script review and comment review

          vinanti.yadav Vinanti Yadav (Inactive) made changes -
          Worklog Id 106218 [ 106218 ]
          jyoti.mayne Jyoti Mayne made changes -
          Remaining Estimate 2h [ 7200 ] 1.25h [ 4500 ]
          Time Spent 4h [ 14400 ] 4.75h [ 17100 ]
          Worklog Id 106817 [ 106817 ]
          Transition Time In Source Status Execution Times
          Vinanti Yadav (Inactive) made transition -
          Open In Progress
          		2d 11h 34m 1
          Vinanti Yadav (Inactive) made transition -
          In Progress Resolved
          		2h 33m 1

            People

            Assignee:
            Monika.Demla Monika Demla (Inactive)
            Reporter:
            Monika.Demla Monika Demla (Inactive)
            Developer:
            Vinanti Yadav (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 6h
                6h
                Remaining:
                Time Spent - 4.75h Remaining Estimate - 1.25h
                1.25h
                Logged:
                Time Spent - 4.75h Remaining Estimate - 1.25h
                4.75h