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Type:
Bug
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Status: Production Complete
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Module:BenAdmin - Customization
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Reported by:White Label
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Item State:Production Complete - Closed
Please see below and advise. Thanks!
We have an issue in UVU production as related to the site URL in the incomplete enrollment notification email message. It was working fine however, since Ryan edited the template it caused the site URL link to break. It seems to be the recurring issue where the web page URL is broken on save. Please have development research this and advise ASAP.
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Sami let me know of a change to the myUVU link in the Incomplete Enrollment email template and I updated the link with no problem. However, when I updated that link, the umr.workterra.net link reverted back to the problem we had with it long ago with the link being a dead link. I have included a screenshot below.
I am thinking it has something to do with workterra being included in the link, since the update myUVU link is working fine, it is just the umr.workterra.net.
Can we send it to EBS to update the https://umr.workterra.net link? Sorry for the trouble.
Btw, I have updated the IGT to show the new myUVU link on the Automated Emails tab.
Changes done on LB on all below modules:
- Workterra
- BenAdmin
- OnBoard
- Recruit
- Wellness
1. Must try typing and then hitting SPACE or ENTER button
(Use only current opened domain URL)
2. While testing following URLs need to be consider:
- https://wt-stage.harbinger.in/
- https://wt-stage.harbinger.in/Platform
- https://uhc.workterra.net
- http://www.ietf.org/rfc/rfc1945.txt
- https://developer.mozilla.org/en-US/docs/Web/API/Window/location#Properties
- http://tools.ietf.org/html/rfc3875
- http://www.citycat.ru/doc/CGI/overview/env.html
Note : Also need to check other impacts on HTML Editor Links
Environment: LB
Company: Asml
The issue of link getting broken is tested and verified on LB. The within domain links after getting saved, were getting broken. Now, this issue is resolved on LB.
Scenarios:
1. Checked for Wt-Stage link
2. Checked document opening links
3. Checked for image opening link.
4. Checked for link after adding enter button.
5. Checked for link after adding Space button.
The above scenarios are checked for Benadmin, Recruit, Wellness and OnBoard module.
Steps:
Module > Communication > Email Message Format > Message Category Drop down > Incomplete Enrollment Notification > Message section add links > Save
Click link and then Insert / Edit link > Link is visible
As issue is resolved on LB, moving jira on Stage.
Hi Niteen Surwase,
We have verified the fix on Stage environment, tested it for Benadmin, OnBoarding and Recruit modules by typing and copy pasting the URL. We have also tested different forms of URL as mentioned by you. It is working as expected, URL is displaying properly. We can deploy it to Production.
Cc: Mandar Kulkarni, Hrishikesh Deshpande, Swapnil Pandhare, Priya Dhamande
Kunal Kedari (Inactive)
added a comment - Hi Niteen Surwase ,
We have verified the fix on Stage environment, tested it for Benadmin, OnBoarding and Recruit modules by typing and copy pasting the URL. We have also tested different forms of URL as mentioned by you. It is working as expected, URL is displaying properly. We can deploy it to Production.
Cc: Mandar Kulkarni , Hrishikesh Deshpande , Swapnil Pandhare , Priya Dhamande
Environment: Production
Company: FDU for Hspl
The issue of link getting break is tested and verified on Production. The within domain links were getting broken after saving them. Now, this issue is resolved on Production.
Scenarios:
1. Checked for Production link for workterra and platform
2. Checked document opening links
3. Checked for HTML opening link
4. Checked link after adding enter button.
5. Checked link after adding Space button.
The above scenarios are checked for Benadmin, Recruit and Wellness module.
Steps:
Module > Communication > Email Message Format > Message Category Drop down > Incomplete Enrollment Notification > Message section add links > Save
Click link and then Insert / Edit link > Link is visible
As mentioned scenarios worked so closing jira on Production.
Hi Swapnil Pandhare
I have reproduced this issue on IE11, Chrome and Firefox browsers. Please read below comment and reply for the option/solution.
Observation:
As per default settings of TinyMCE editor, It removes the host name of current opened site's URL from Link
and it replaces with '\..\..\'.
Example:
If you are login with site 'https://www.workterra.net' in browser and You are adding same URL in HTML editor as Link.
Then TinyMCE does not allow this URL for further process.It use '\..\..\' URL as current URL.
Terms in TinyMCE :
relative_urls and remove_script_host
Solution 1: -
We Need to change TinyMCE's default settings in our side.
Note: It will impact on other link related urls
Solution 2:
We can upgrade TinyMCE editor to latest stable version.
Help Links :
https://www.tinymce.com/docs/configure/url-handling/
http://archive.tinymce.com/wiki.php/Configuration3x:remove_script_host
http://archive.tinymce.com/wiki.php/Configuration3x:relative_urls
http://www.vijayjoshi.org/2013/01/09/quick-tip-tinymce-use-full-url-while-inserting-image/
Cc: Satya Vijay Siddha Vijayendra Shinde Samir
Thanks,
Niteen Surwase