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  1. WORKTERRA
  2. WT-2101

UVU Automated Email - Incomplete Enrollment Notification

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Customization
    • Reported by:
      White Label
    • Item State:
      Production Complete - Closed

      Description

      Please see below and advise. Thanks!

      We have an issue in UVU production as related to the site URL in the incomplete enrollment notification email message. It was working fine however, since Ryan edited the template it caused the site URL link to break. It seems to be the recurring issue where the web page URL is broken on save. Please have development research this and advise ASAP.

      • * *

      Sami let me know of a change to the myUVU link in the Incomplete Enrollment email template and I updated the link with no problem. However, when I updated that link, the umr.workterra.net link reverted back to the problem we had with it long ago with the link being a dead link. I have included a screenshot below.

      I am thinking it has something to do with workterra being included in the link, since the update myUVU link is working fine, it is just the umr.workterra.net.

      Can we send it to EBS to update the https://umr.workterra.net link? Sorry for the trouble.

      Btw, I have updated the IGT to show the new myUVU link on the Automated Emails tab.

        Attachments

        1. 2016-11-08 12.42- UHC call video - Incorrect URL issue - Reproduced.mp4
          6.03 MB
        2. image-2016-04-26-11-32-14-129.png
          image-2016-04-26-11-32-14-129.png
          35 kB
        3. screenshot-1.png
          screenshot-1.png
          27 kB
        4. screenshot-2.png
          screenshot-2.png
          27 kB
        5. screenshot-3.png
          screenshot-3.png
          45 kB
        6. URLError.JPG
          URLError.JPG
          121 kB

          Issue Links

            Activity

            jennifer.leugers Jennifer Leugers created issue -
            satyap Satya made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Rajendra Joshi [ rajendraj ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Account Executive Swapnil Pandhare [ swapnil.pandhare ]
            QA Rajendra Joshi [ rajendraj ]
            satyap Satya made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Customization(10113)
            deepalit Deepali Tidke (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Deepali Tidke [ deepalit ]
            Status Open [ 1 ] In Progress [ 3 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Deepali Tidke [ deepalit ] Jennifer Leugers [ jennifer.leugers ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Deepali Tidke [ deepalit ]
            deepalit Deepali Tidke (Inactive) made changes -
            Assignee Deepali Tidke [ deepalit ] Meghana Kulkarni [ meghana.kulkarni ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Assignee Meghana Kulkarni [ meghana.kulkarni ] Jennifer Leugers [ jennifer.leugers ]
            jennifer.leugers Jennifer Leugers made changes -
            Attachment screenshot-1.png [ 18077 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Component/s BenAdmin [ 10000 ]
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Jennifer Fernandes [ jjsassy99 ]
            sonali.punse Sonali Punse (Inactive) made changes -
            Assignee Jennifer Fernandes [ jjsassy99 ] Vinayak Kulkarni [ vinayak.kulkarni ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Vinayak Kulkarni [ vinayak.kulkarni ] Sonali Punse [ sonali.punse ]
            sonali.punse Sonali Punse (Inactive) made changes -
            Assignee Sonali Punse [ sonali.punse ] Shubhankar Joshi [ shubhankar ]
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Assignee Shubhankar Joshi [ shubhankar ] Jennifer Leugers [ jennifer.leugers ]
            jennifer.leugers Jennifer Leugers made changes -
            Attachment screenshot-2.png [ 20332 ]
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Vijay Siddha [ vijays ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Vijay Siddha [ vijays ] Shubhangi Jadhav [ shubhangi.jadhav ]
            shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
            Assignee Shubhangi Jadhav [ shubhangi.jadhav ] Shubhankar Joshi [ shubhankar ]
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Assignee Shubhankar Joshi [ shubhankar ] Jennifer Leugers [ jennifer.leugers ]
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Attachment URLError.JPG [ 20573 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            jennifer.leugers Jennifer Leugers made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] Reopened [ 4 ]
            jennifer.leugers Jennifer Leugers made changes -
            Attachment screenshot-3.png [ 31527 ]
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Rakesh Roy [ rakeshr ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Satya [ ID10004 ]
            satyap Satya made changes -
            Status Reopened [ 4 ] In Progress [ 3 ]
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Swapnil Pandhare [ swapnil.pandhare ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Rakesh Roy [ rakeshr ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status In Progress [ 3 ] Dev Analysis [ 10016 ]
            satyap Satya made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Status Dev Analysis [ 10016 ] Open [ 1 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Support [ 15615 ] WT_Defects [ 26632 ]
            satyap Satya made changes -
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Sheetal Bodhale [ sheetal.bodhale ]
            sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
            Assignee Sheetal Bodhale [ sheetal.bodhale ] Chaitali Acharya [ chaitali.acharya ]
            chaitali.acharya Chaitali Acharya (Inactive) made changes -
            Assignee Chaitali Acharya [ chaitali.acharya ] Niteen Surwase [ niteen.surwase ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Link This issue relates to WT-6168 [ WT-6168 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Code Reviewed By Rohan Khandave [ 11903 ]
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206)
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Developer Niteen Surwase [ niteen.surwase ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Assignee Niteen Surwase [ niteen.surwase ] Rakesh Roy [ rakeshr ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Priya Dhamande [ priya.dhamande ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            mandark Mandar Kulkarni (Inactive) made changes -
            Link This issue relates to WT-6203 [ WT-6203 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production QA(10203)
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Priya Dhamande [ priya.dhamande ] Jennifer Leugers [ jennifer.leugers ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Closed [ 6 ] Reopen in Production [ 10027 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Production QA(10203) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            rakeshr Rakesh Roy (Inactive) made changes -
            Comment [ @jennifer ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              jennifer.leugers Jennifer Leugers
              Account Executive:
              Swapnil Pandhare (Inactive)
              Developer:
              Niteen Surwase (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              15 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: