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  1. WORKTERRA
  2. WT-2288

RCF - SDRMA/GSRMA > Coverage Tier Level Not Populating Correctly on Blue Shield 834 5010

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Item State:
      Development - In Progress
    • Issue Importance:
      Must Have
    • Sprint:
      Bugs-Must Fix- Pilot July2016

      Description

      Vinayak Kulkarni @rohan Vijayendra Shinde Cindy Wibbing

      Hi Vinayak,

      Blue Shield reported 6 SSNs that are displaying incorrect coverage tier level code on the 834 5010. I checked the data transformation on all templates/sub templates and cannot see any anomalies there.

      Group Template affected: Blue Shield FACETS 834 5010 SDRMA GSRMA

      I attached a password protected spreadsheet with the SSNs. Sent password to you, rohan and vijayendra.

      Thanks,
      Chris

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            rakeshr Rakesh Roy (Inactive) added a comment - Hrishikesh Deshpande Prasad Pise
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Rashmita Dudhe As discussed please update max by Sep 20. Earliest updated would be appreciated.

            Hrishikesh DeshpandeSatyaAmruta Lohiya

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Rashmita Dudhe As discussed please update max by Sep 20. Earliest updated would be appreciated. Hrishikesh Deshpande Satya Amruta Lohiya
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified above issue but it is not getting reproduced.
            As per reported employee view history tried below scenarios

            1]Import employee data
            2]Import spouse Information
            3]Done election import on Superior Vision Exam & Materials Plan with EE+SP Tier
            4]Done election In OE period on same plan
            5]Cross verified through Database it showing Correct Healthtier id for both enrollment
            6] the Same scenario is done by UI using OE with the retro date current date and future date
            7]again Cross verified through Database it showing Correct Healthtier id for both enrollment

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified above issue but it is not getting reproduced. As per reported employee view history tried below scenarios 1]Import employee data 2]Import spouse Information 3]Done election import on Superior Vision Exam & Materials Plan with EE+SP Tier 4]Done election In OE period on same plan 5]Cross verified through Database it showing Correct Healthtier id for both enrollment 6] the Same scenario is done by UI using OE with the retro date current date and future date 7]again Cross verified through Database it showing Correct Healthtier id for both enrollment Thanks, Rashmita
            Hide
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Hi Chris Ellenberger,

            We have tried at our end but this is not getting reproduced.
            You can close this Jira now.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi Chris Ellenberger , We have tried at our end but this is not getting reproduced. You can close this Jira now. Thanks, Rashmita
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Thanks Chris Ellenberger for closing this .

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Thanks Chris Ellenberger for closing this .

              People

              Assignee:
              Chris.ellenberger Chris Ellenberger
              Reporter:
              Chris.ellenberger Chris Ellenberger
              Votes:
              0 Vote for this issue
              Watchers:
              11 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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