WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-2549

Not able to create new admin user

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Not able to create new admin user.

      No default admin policy value is displaying for admin user.

      Steps:-
      1.Go to any company using partner login
      2. Click Admin user link
      3. Click Add New and see "Select User Access Policy" field having no value in dropdown

      Expected:- Default Company Administrator Policy value must display under this dropdown and after selection new admin user should get created

      This is for all stage company, so it must fixed before it gets reported by client.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-2744 Alecto - User Rights

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            10 older comments
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            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Server error while cloning a company on production, hence reassigning back to development team.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Server error while cloning a company on production, hence reassigning back to development team.
            Hide
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            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Kunal Kedari
            please attach error log.

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Kunal Kedari please attach error log.
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            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi Sheetal Bodhale,

            Below is the error log:

            ErrorID : 0
            ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.CloneCompany->Company.CloneCompany
            ErrorMessage: Database 'AlectoHealthcare_12169' does not exist. Make sure that the name is entered correctly.
            BACKUP DATABASE is terminating abnormally.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi Sheetal Bodhale , Below is the error log: ErrorID : 0 ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.CloneCompany->Company.CloneCompany ErrorMessage: Database 'AlectoHealthcare_12169' does not exist. Make sure that the name is entered correctly. BACKUP DATABASE is terminating abnormally.
            Hide
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            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Kunal Kedari,

            As discussed with Satya, We can not clone and add company on production.
            As it is working on stage so please close the ticket.

            Thanks,
            Sheetal Bodhale.

            cc:Swapnil Pandhare,Deepali Tidke

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Kunal Kedari , As discussed with Satya , We can not clone and add company on production. As it is working on stage so please close the ticket. Thanks, Sheetal Bodhale. cc: Swapnil Pandhare , Deepali Tidke
            Hide
            Permalink
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            As per Dev comment we can not clone and add company on production, hence verified this fix by creating new admin on a existing company and checking whether default policy get assigned to him. It is working as expected, hence closing the issue.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - As per Dev comment we can not clone and add company on production, hence verified this fix by creating new admin on a existing company and checking whether default policy get assigned to him. It is working as expected, hence closing the issue.

              People

              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              rakeshr Rakesh Roy (Inactive)
              Developer:
              Sheetal Bodhale (Inactive)
              QA:
              Rakesh Roy (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: