WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-305

Difficulty with Workterra being able to transfer a file to MedImpacts server

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Export
    • Reported by:
      Client

      Description

      We are having difficulty with Workterra being able to transfer a file to MedImpacts server, and this port seems to not be open or allowed. Recently we were having this same issue with Humana Port 5630. Several emails have gone out regarding this with no response. Additionally these files are now working, but no one has reached out to EDI to 1, tell us it is working, and 2, what happened to fix it. This information is crucial to EDI being able to determine where an issue lies, and how to go about requesting DEV’s assistance. Please advise

      Thank you

      sFTP Details: Please note this is an SFTP that needs to be PGP Encrypted

      sftp url = mft.medimpact.com
      port = 8022
      username = t0396
      Password: beerman7175#

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          rohan.khandave Rohan J Khandave (Inactive) added a comment -

          Hello Damion,

          We checked "El Camino MedImpact Type 23 member Record Layout" template from El Camino of production environment.

          Below are details

          Concern : Error while connecting to SFTP

          Cause : Port no provided for SFTP is 8022.

          Correction : Need to change port no to 22 , also we successfully connected to above SFTP using port 22.

          Thanks,
          RohanK

          Show
          rohan.khandave Rohan J Khandave (Inactive) added a comment - Hello Damion, We checked "El Camino MedImpact Type 23 member Record Layout" template from El Camino of production environment. Below are details Concern : Error while connecting to SFTP Cause : Port no provided for SFTP is 8022. Correction : Need to change port no to 22 , also we successfully connected to above SFTP using port 22. Thanks, RohanK
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          rakeshr Rakesh Roy (Inactive) added a comment -

          Damion M VelasquezCan we close this request?

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Damion M Velasquez Can we close this request?
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          Damion.Velasquez Damion M Velasquez added a comment -

          Closed - Thank you Rakesh Roy

          Show
          Damion.Velasquez Damion M Velasquez added a comment - Closed - Thank you Rakesh Roy

            People

            Assignee:
            Damion.Velasquez Damion M Velasquez
            Reporter:
            deepalit Deepali Tidke (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: