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  1. WORKTERRA
  2. WT-305

Difficulty with Workterra being able to transfer a file to MedImpacts server

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Export
    • Reported by:
      Client

      Description

      We are having difficulty with Workterra being able to transfer a file to MedImpacts server, and this port seems to not be open or allowed. Recently we were having this same issue with Humana Port 5630. Several emails have gone out regarding this with no response. Additionally these files are now working, but no one has reached out to EDI to 1, tell us it is working, and 2, what happened to fix it. This information is crucial to EDI being able to determine where an issue lies, and how to go about requesting DEV’s assistance. Please advise

      Thank you

      sFTP Details: Please note this is an SFTP that needs to be PGP Encrypted

      sftp url = mft.medimpact.com
      port = 8022
      username = t0396
      Password: beerman7175#

        Attachments

          Activity

          deepalit Deepali Tidke (Inactive) created issue -
          rohan.khandave Rohan J Khandave (Inactive) made changes -
          Field Original Value New Value
          Assignee Rohan Khandave [ rohan.khandave ] Damion Velasquez [ damion.velasquez ]
          Damion.Velasquez Damion M Velasquez made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          Damion.Velasquez Damion M Velasquez made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          Damion.Velasquez Damion M Velasquez made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          Damion.Velasquez Damion M Velasquez made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          Damion.Velasquez Damion M Velasquez made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          Damion.Velasquez Damion M Velasquez made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]

            People

            Assignee:
            Damion.Velasquez Damion M Velasquez
            Reporter:
            deepalit Deepali Tidke (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: