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  1. WORKTERRA
  2. WT-3349

Server Error is being displayed on save action on Format Total Compensation Statement

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Module:
      BenAdmin - EDS
    • Reported by:
      Harbinger
    • Item State:
      LB QA
    • Issue Importance:
      Must Have

      Description

      Steps:-

      1] Log into the system using SA credentials on LB.
      2] Search and select company LB_Sanity_COD_27June.
      3] Click on Format Total Compensation Statement option from Benefits Library sub menu.
      4] Make some changes and click on save

      Actual Result:-
      Server Error is being displayed on save action on Format Total Compensation Statement

      Expected Result :-
      Server Error should not be displayed on save action on Format Total Compensation Statement.

        Attachments

        1. Error.jpg
          Error.jpg
          96 kB
        2. save1.PNG
          save1.PNG
          111 kB
        3. save2.PNG
          save2.PNG
          122 kB

          Issue Links

            Activity

            Hide
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

            Hello
            Not Reproducible on LB.

            Its getting saved properly

            Duplicate of WT-3358 , WT-3355

            Thanks

            Show
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Not Reproducible on LB. Its getting saved properly Duplicate of WT-3358 , WT-3355 Thanks
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Please test this and take further action

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Please test this and take further action
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Please see attached screenshot and error log :

            ErrorID : 0
            ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->AddChangeTermReport.Save->AddChangeTermReport.CreateDataForAddChangeTermReport
            ErrorMessage: Cannot open database "LB_Sanity_COD_27June" requested by the login. The login failed.
            Login failed for user 'sa'.

            Steps :
            1) Go to Additional Benefit Line - Items
            2) Give Item Name = Test & Employer Cost = 10
            3) Click on Add and observe error

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Please see attached screenshot and error log : ErrorID : 0 ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->AddChangeTermReport.Save->AddChangeTermReport.CreateDataForAddChangeTermReport ErrorMessage: Cannot open database "LB_Sanity_COD_27June" requested by the login. The login failed. Login failed for user 'sa'. Steps : 1) Go to Additional Benefit Line - Items 2) Give Item Name = Test & Employer Cost = 10 3) Click on Add and observe error
            Hide
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

            Hello Venkatesh Pujari , Hrishikesh Deshpande

            For This functionality to work the replication or report-server of testing company is required.
            I have tested it on For QA LB Austin Ind company on LB it working now as I executed some missing procedures on report server of LB.
            Please let me know if you get any issue while testing on this company.
            Please make note that you should be testing on those company having replication on report-server on LB.

            Thanks

            Show
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Venkatesh Pujari , Hrishikesh Deshpande For This functionality to work the replication or report-server of testing company is required. I have tested it on For QA LB Austin Ind company on LB it working now as I executed some missing procedures on report server of LB. Please let me know if you get any issue while testing on this company. Please make note that you should be testing on those company having replication on report-server on LB. Thanks
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Aditya,

            As per your comments above We did not know that for Format Total Compensation Statement replication or report-server is required. Also note that the company was given to us by Vinayak for testing JQuery so we cannot change the company for testing on our own.

            Hrishikesh Deshpande

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Aditya, As per your comments above We did not know that for Format Total Compensation Statement replication or report-server is required. Also note that the company was given to us by Vinayak for testing JQuery so we cannot change the company for testing on our own. Hrishikesh Deshpande Thanks, Venkatesh
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Issue not getting on Austin company.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Issue not getting on Austin company.

              People

              Assignee:
              hrishikesh.deshpande Hrishikesh Deshpande (Inactive)
              Reporter:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: