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  1. WORKTERRA
  2. WT-3349

Server Error is being displayed on save action on Format Total Compensation Statement

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Module:
      BenAdmin - EDS
    • Reported by:
      Harbinger
    • Item State:
      LB QA
    • Issue Importance:
      Must Have

      Description

      Steps:-

      1] Log into the system using SA credentials on LB.
      2] Search and select company LB_Sanity_COD_27June.
      3] Click on Format Total Compensation Statement option from Benefits Library sub menu.
      4] Make some changes and click on save

      Actual Result:-
      Server Error is being displayed on save action on Format Total Compensation Statement

      Expected Result :-
      Server Error should not be displayed on save action on Format Total Compensation Statement.

        Attachments

        1. Error.jpg
          Error.jpg
          96 kB
        2. save1.PNG
          save1.PNG
          111 kB
        3. save2.PNG
          save2.PNG
          122 kB

          Issue Links

            Activity

            venkatesh.pujari Venkatesh Pujari (Inactive) created issue -
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones WT-3348 [ WT-3348 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Description Steps:-

            1] Log into the system using SA credentials on LB.
            2] Search and select company.
            3] Click on Site Branding & Themes option from customizer menu and observe

            Actual Result:-
            Server Error is being displayed on Click of Site Branding & Themes option.

            Expected Result :-
            Server Error should not be displayed on Click of Site Branding & Themes option.
            Steps:-

            1] Log into the system using SA credentials on LB.
            2] Search and select company LB_Sanity_COD_27June.
            3] Click on Format Total Compensation Statement option from Benefits Library sub menu.
            4] Make some changes and click on save

            Actual Result:-
            Server Error is being displayed on Click of Site Branding & Themes option.

            Expected Result :-
            Server Error should not be displayed on Click of Site Branding & Themes option.
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Description Steps:-

            1] Log into the system using SA credentials on LB.
            2] Search and select company LB_Sanity_COD_27June.
            3] Click on Format Total Compensation Statement option from Benefits Library sub menu.
            4] Make some changes and click on save

            Actual Result:-
            Server Error is being displayed on Click of Site Branding & Themes option.

            Expected Result :-
            Server Error should not be displayed on Click of Site Branding & Themes option.
            Steps:-

            1] Log into the system using SA credentials on LB.
            2] Search and select company LB_Sanity_COD_27June.
            3] Click on Format Total Compensation Statement option from Benefits Library sub menu.
            4] Make some changes and click on save

            Actual Result:-
            Server Error is being displayed on save action on Format Total Compensation Statement

            Expected Result :-
            Server Error should not be displayed on save action on Format Total Compensation Statement.
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Aditya Vishwakarma [ aditya.vishwakarma ]
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Attachment save1.PNG [ 21211 ]
            Attachment save2.PNG [ 21212 ]
            Hide
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

            Hello
            Not Reproducible on LB.

            Its getting saved properly

            Duplicate of WT-3358 , WT-3355

            Thanks

            Show
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Not Reproducible on LB. Its getting saved properly Duplicate of WT-3358 , WT-3355 Thanks
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Assignee Aditya Vishwakarma [ aditya.vishwakarma ] Venkatesh Pujari [ venkatesh.pujari ]
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Please test this and take further action

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Please test this and take further action
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Assignee Venkatesh Pujari [ venkatesh.pujari ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            satyap Satya made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            satyap Satya made changes -
            Issue Importance Must Have [ 11800 ]
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
            satyap Satya made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            satyap Satya made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: LB QA(10201)
            satyap Satya made changes -
            Item State Parent values: LB QA(10201) Parent values: Development(10200)Level 1 values: In Analysis(10204)
            satyap Satya made changes -
            Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: LB QA(10201)
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Please see attached screenshot and error log :

            ErrorID : 0
            ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->AddChangeTermReport.Save->AddChangeTermReport.CreateDataForAddChangeTermReport
            ErrorMessage: Cannot open database "LB_Sanity_COD_27June" requested by the login. The login failed.
            Login failed for user 'sa'.

            Steps :
            1) Go to Additional Benefit Line - Items
            2) Give Item Name = Test & Employer Cost = 10
            3) Click on Add and observe error

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Please see attached screenshot and error log : ErrorID : 0 ErrorSource : ControllerAppTier.Save->WORKTERRAControllerAppTier.Save->AddChangeTermReport.Save->AddChangeTermReport.CreateDataForAddChangeTermReport ErrorMessage: Cannot open database "LB_Sanity_COD_27June" requested by the login. The login failed. Login failed for user 'sa'. Steps : 1) Go to Additional Benefit Line - Items 2) Give Item Name = Test & Employer Cost = 10 3) Click on Add and observe error
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Aditya Vishwakarma [ aditya.vishwakarma ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Attachment Error.jpg [ 21236 ]
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Status Reopen in Local [ 10018 ] In Development [ 10007 ]
            Hide
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

            Hello Venkatesh Pujari , Hrishikesh Deshpande

            For This functionality to work the replication or report-server of testing company is required.
            I have tested it on For QA LB Austin Ind company on LB it working now as I executed some missing procedures on report server of LB.
            Please let me know if you get any issue while testing on this company.
            Please make note that you should be testing on those company having replication on report-server on LB.

            Thanks

            Show
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - Hello Venkatesh Pujari , Hrishikesh Deshpande For This functionality to work the replication or report-server of testing company is required. I have tested it on For QA LB Austin Ind company on LB it working now as I executed some missing procedures on report server of LB. Please let me know if you get any issue while testing on this company. Please make note that you should be testing on those company having replication on report-server on LB. Thanks
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Assignee Aditya Vishwakarma [ aditya.vishwakarma ] Venkatesh Pujari [ venkatesh.pujari ]
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Aditya,

            As per your comments above We did not know that for Format Total Compensation Statement replication or report-server is required. Also note that the company was given to us by Vinayak for testing JQuery so we cannot change the company for testing on our own.

            Hrishikesh Deshpande

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Aditya, As per your comments above We did not know that for Format Total Compensation Statement replication or report-server is required. Also note that the company was given to us by Vinayak for testing JQuery so we cannot change the company for testing on our own. Hrishikesh Deshpande Thanks, Venkatesh
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Assignee Venkatesh Pujari [ venkatesh.pujari ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Hide
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Issue not getting on Austin company.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Issue not getting on Austin company.
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            Transition Time In Source Status Execution Times
            Satya made transition -
            Open In Development
            3d 18h 3m 1
            Hrishikesh Deshpande (Inactive) made transition -
            In LB Testing Reopen in Local
            40m 14s 1
            Aditya Vishwakarma (Inactive) made transition -
            Reopen in Local In Development
            4h 22m 1
            Aditya Vishwakarma (Inactive) made transition -
            In Development In LB Testing
            3h 35m 2
            Hrishikesh Deshpande (Inactive) made transition -
            In LB Testing Stage Testing
            1d 17h 15m 1
            Hrishikesh Deshpande (Inactive) made transition -
            Stage Testing In Production Testing
            2s 1
            Hrishikesh Deshpande (Inactive) made transition -
            In Production Testing Production Complete
            20s 1
            Hrishikesh Deshpande (Inactive) made transition -
            Production Complete Closed
            1s 1

              People

              Assignee:
              hrishikesh.deshpande Hrishikesh Deshpande (Inactive)
              Reporter:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: