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Type:
Enhancement
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Status: Closed
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Module:BenAdmin - Customization
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Reported by:Support
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Item State:Production Complete - Closed
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Sprint:WT Sprint 9
URL for JE DUNN EEs https://jedunn.workterra.net/WORKTERRA (details below)
1) Should that password email NOT being sent for JE DUNN client?
2) Is the link in the email NOT a JE DUNN link?
Client is about to send communications to 250 plus EEs about their HSA plan so there are a lot of EES about to access WORKTERRA that may not know their password. Before they send that email out they found the following password reset issues.
NOTE: JE DUNN access link has the website set up such that they don't enter in company name JE DUNN but they do have to do that for the password reset.
Client issue reported:
The employee is Megan Zorbini, she clicked on the ‘forgot password’ from the JE Dunn branded URL login page.
She then received the page where she was to enter her User ID and the Company (JE DUNN) and answered her two security questions.
She did that and then received the attached email (forgot password verification) When she clicked on the link provided in the email she was taken immediately back to the ‘forgot password’ page where she was to enter in again her username and je dunn for the company, as well as re-enter her answers to her security questions.
THEN she received the page to ‘reset her password’. Why would she not have received that ‘reset password’ page, rather than being taken back to the ‘forgot password’ page with the security questions?
Once she reset her password, then she received the NON-JE DUNN branded login page (see attached).
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Jennifer Fernandes [ jjsassy99 ] |
| Assignee | Jennifer Fernandes [ jjsassy99 ] | Tracy Kot [ tkot ] |
| Assignee | Tracy Kot [ tkot ] | Jennifer Fernandes [ jjsassy99 ] |
| Assignee | Jennifer Fernandes [ jjsassy99 ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | Tracy Kot [ tkot ] |
| Assignee | Tracy Kot [ tkot ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | Swapnil Pandhare [ swapnil.pandhare ] |
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Shubhankar Joshi [ shubhankar ] |
| Assignee | Shubhankar Joshi [ shubhankar ] | Tracy Kot [ tkot ] |
Steve Allison (Inactive)
made changes -
| Assignee | Tracy Kot [ tkot ] | David Rhodes [Administrator] [ admin ] |
| Assignee | David Rhodes [Administrator] [ admin ] | Shyam Sharma [ shyam sharma ] |
| Assignee | Shyam Sharma [ shyam sharma ] | Shubhankar Joshi [ shubhankar ] |
| Assignee | Shubhankar Joshi [ shubhankar ] | Amnesh Goel [ amnesh.goel ] |
| Assignee | Amnesh Goel [ amnesh.goel ] | Tushar Phatak [ tusharp ] |
Shubhangi Jadhav (Inactive)
made changes -
| Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) |
Shubhangi Jadhav (Inactive)
made changes -
| Status | Pending for Approval [ 10002 ] | Approved for Development [ 10003 ] |
Shubhangi Jadhav (Inactive)
made changes -
| Status | Approved for Development [ 10003 ] | In Development [ 10007 ] |
| Assignee | Tushar Phatak [ tusharp ] | Shubhangi Jadhav [ shubhangi.jadhav ] |
Shubhangi Jadhav (Inactive)
made changes -
| Code Review Date | 03/Aug/2016 | |
| Code Reviewed By | Vijayendra Shinde [ 11901 ] | |
| Dev Due Date | 04/Aug/2016 | |
| Dev Estimates | 28 | |
| Developer | Shubhangi Jadhav [ shubhangi.jadhav ] | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Customization(10113) |
| Sprint | WT-Sprint 9 [ 23 ] |
| Rank | Ranked higher |
Gokul Sonawane (Inactive)
made changes -
| Item State | Parent values: Development(10200)Level 1 values: In Progress(10206) | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
Shubhangi Jadhav (Inactive)
made changes -
| Assignee | Shubhangi Jadhav [ shubhangi.jadhav ] | Deepali Tidke [ deepalit ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
Gokul Sonawane (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
Vijay Siddha (Inactive)
made changes -
| Assignee | Deepali Tidke [ deepalit ] | Venkatesh Pujari [ venkatesh.pujari ] |
| Status | Local Testing [ 10200 ] | Pending for Stage Approval [ 10300 ] |
| Status | Pending for Stage Approval [ 10300 ] | Approved for Stage [ 10030 ] |
| Status | Approved for Stage [ 10030 ] | Stage Testing [ 10201 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
| Status | Stage Testing [ 10201 ] | Reopen in Stage [ 10023 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Re-open(10216) |
| Assignee | Venkatesh Pujari [ venkatesh.pujari ] | Shubhangi Jadhav [ shubhangi.jadhav ] |
| Attachment | 540.bf42bd3.eml [ 25822 ] |
| Assignee | Shubhangi Jadhav [ shubhangi.jadhav ] | Vijayendra Shinde [ ID10506 ] |
| Assignee | Vijayendra Shinde [ ID10506 ] | Venkatesh Pujari [ venkatesh.pujari ] |
| Assignee | Venkatesh Pujari [ venkatesh.pujari ] | Shubhangi Jadhav [ shubhangi.jadhav ] |
| Status | Reopen in Stage [ 10023 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Pending for Stage Approval [ 10300 ] |
| Status | Pending for Stage Approval [ 10300 ] | Approved for Stage [ 10030 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: Re-open(10216) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
| Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) |
| Status | Approved for Stage [ 10030 ] | Stage Testing [ 10201 ] |
| Item State | Parent values: Stage QA(10202)Level 1 values: Production Deployment on Hold(10224) | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) |
| Attachment | Password Reset pop up blocker message JE DUNN.docx [ 26019 ] |
| Assignee | Shubhangi Jadhav [ shubhangi.jadhav ] | Venkatesh Pujari [ venkatesh.pujari ] |
| Status | Stage Testing [ 10201 ] | Pending for Production Approval [ 10301 ] |
| Status | Pending for Production Approval [ 10301 ] | Approved for production [ 10034 ] |
| Status | Approved for production [ 10034 ] | Production Testing [ 10202 ] |
| Assignee | Venkatesh Pujari [ venkatesh.pujari ] | Tracy Kot [ tkot ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Item State | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) | Parent values: Production Complete(10222)Level 1 values: Closed(10223) |
| Assignee | Tracy Kot [ tkot ] | Venkatesh Pujari [ venkatesh.pujari ] |
| Resolution | Done [ 10000 ] | Fixed [ 1 ] |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |