Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Item State:
      Development - On Hold
    • Issue Importance:
      Must Have

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          amruta.lohiya Amruta Lohiya added a comment -

          Avnish Yadav
          While observing pattern, please try to reproduce this and fix this. If its from import then send examples to suraj

          Suraj Sokasane
          Need to reproduce and fix on import.

          Show
          amruta.lohiya Amruta Lohiya added a comment - Avnish Yadav While observing pattern, please try to reproduce this and fix this. If its from import then send examples to suraj Suraj Sokasane Need to reproduce and fix on import.
          Hide
          suraj.sokasane Suraj Sokasane (Inactive) added a comment - - edited

          Below are the findings till now:

          1. BlueCoat:
          Total 226 records found.
          Out of those, 224 are for Plan design ID 29 and have similar pattern. For one of the two duplicate entries Datetimestamp does not match from main table and history table. The date in History table is '08/17/2016'. So we went through JIRA records if there were any corrections. WT-4103 has Vishal's comment on same date for same company. When we revisited his scripts, datetimestamp, userid were updated and script did not contain duplicate enrollments.

          This is caused due to correction and we were not able to find further details.

          Remaining 2 records were for plandesign 10. The Eligibility routine was failed on '07/29/2016'. So new enrollment was inserted but old one was not terminated. The cause for failure was NULL values in "isApprovalPending" in Employee_Enrollment_WavedBenefitTypes. This issue still exists and getting reproduced.
          We have created WT-10100 and assigned to Enrollment team to solve the issue.

          2. WindStream:
          the data contains multiple enrollments in same BenefitType. As per discussion with Amruta, we are keeping this on low priority for now.

          3. UND:
          One of the two duplicate elections has UserID 1. So considering this as correction. Also datetimestamp is mismatch in main and history table.

          4. Karma:
          Following is the pattern we observed on this company: All happened in Intermediate table.
          1. An active enrollment was inserted.
          2. Another active enrollment was inserted in same plan or a plan from same benefit type and first enrollment was terminated.
          3. User Ivette Jimenez reinstated the old enrollment. The noticeable thing here is all employees have same pattern and elections were reinstated by same user.
          4. There's no import on that day OR employee's data was not changed. The Enrollment mode is general.

          As per discussion with Avnish, this was a issue that old plan is reinstated when data is changed with back date. But in 2 cases the scenario is happened for single employee. There's no conclusion yet.

          Show
          suraj.sokasane Suraj Sokasane (Inactive) added a comment - - edited Below are the findings till now: 1. BlueCoat: Total 226 records found. Out of those, 224 are for Plan design ID 29 and have similar pattern. For one of the two duplicate entries Datetimestamp does not match from main table and history table. The date in History table is '08/17/2016'. So we went through JIRA records if there were any corrections. WT-4103 has Vishal's comment on same date for same company. When we revisited his scripts, datetimestamp, userid were updated and script did not contain duplicate enrollments. This is caused due to correction and we were not able to find further details. Remaining 2 records were for plandesign 10. The Eligibility routine was failed on '07/29/2016'. So new enrollment was inserted but old one was not terminated. The cause for failure was NULL values in "isApprovalPending" in Employee_Enrollment_WavedBenefitTypes. This issue still exists and getting reproduced. We have created WT-10100 and assigned to Enrollment team to solve the issue. 2. WindStream: the data contains multiple enrollments in same BenefitType. As per discussion with Amruta, we are keeping this on low priority for now. 3. UND: One of the two duplicate elections has UserID 1. So considering this as correction. Also datetimestamp is mismatch in main and history table. 4. Karma: Following is the pattern we observed on this company: All happened in Intermediate table. 1. An active enrollment was inserted. 2. Another active enrollment was inserted in same plan or a plan from same benefit type and first enrollment was terminated. 3. User Ivette Jimenez reinstated the old enrollment. The noticeable thing here is all employees have same pattern and elections were reinstated by same user. 4. There's no import on that day OR employee's data was not changed. The Enrollment mode is general. As per discussion with Avnish, this was a issue that old plan is reinstated when data is changed with back date. But in 2 cases the scenario is happened for single employee. There's no conclusion yet.
          Hide
          suraj.sokasane Suraj Sokasane (Inactive) added a comment - - edited

          5. Kemtah:

          Those are very old enrollments. Inserted by employee login during OE. not able to find the cause. All duplicate enrollments are in two plans from same benefit type.

          6. Merriville:

          There are 14 Enrollments for a single employee. One is inserted by Employee and other are inserted by EligibilityService. Starting from 05/14/2016 to 05/26/2016, daily one entry was inserted into Employee enrollment with that effective date. This is issue with Eligibility service.

          7.California Golf:
          On 06/14/2017m all elections were activated with null termination date and then termed with termination date 06/30/2017 by Debbie Kulling. This made the 01/01/2107 to 06/30/2017 and overlapping period.

          Show
          suraj.sokasane Suraj Sokasane (Inactive) added a comment - - edited 5. Kemtah: Those are very old enrollments. Inserted by employee login during OE. not able to find the cause. All duplicate enrollments are in two plans from same benefit type. 6. Merriville: There are 14 Enrollments for a single employee. One is inserted by Employee and other are inserted by EligibilityService. Starting from 05/14/2016 to 05/26/2016, daily one entry was inserted into Employee enrollment with that effective date. This is issue with Eligibility service. 7.California Golf: On 06/14/2017m all elections were activated with null termination date and then termed with termination date 06/30/2017 by Debbie Kulling. This made the 01/01/2107 to 06/30/2017 and overlapping period.
          Hide
          suraj.sokasane Suraj Sokasane (Inactive) added a comment -

          Hi Avnish Yadav,

          I am done analyzing the import data. We found two bugs and those are in progress.
          Assigning the ticket to you for further analysis.

          Show
          suraj.sokasane Suraj Sokasane (Inactive) added a comment - Hi Avnish Yadav , I am done analyzing the import data. We found two bugs and those are in progress. Assigning the ticket to you for further analysis.
          Hide
          avnish.yadav Avnish Yadav (Inactive) added a comment -

          We have completed RCF of Duplicate Election and also created below jira ticket for Enrollment and Import team.

          Enrollment Team
          1. WT-10512
          2. WT-10513

          Import Team
          3.WT-10514

          Please refer my comment in attached data audit report for Duplicate Election.

          Thanks,
          Avnish Y

          Show
          avnish.yadav Avnish Yadav (Inactive) added a comment - We have completed RCF of Duplicate Election and also created below jira ticket for Enrollment and Import team. Enrollment Team 1. WT-10512 2. WT-10513 Import Team 3. WT-10514 Please refer my comment in attached data audit report for Duplicate Election. Thanks, Avnish Y

            People

            Assignee:
            avnish.yadav Avnish Yadav (Inactive)
            Reporter:
            neelam.yangal Neelam Yangal (Inactive)
            Developer:
            Vinanti Yadav (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

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