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  1. WORKTERRA
  2. WT-4016

Prime Hospitality Incorrect Rates in EE Tunnel

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Hello,

      This client is in testing for the break out. When the client is testing for EE: Hospitality Management the Basic Life rate is not showing when you go through the EE tunnel however, it is appearing correct on the Confirmation Statement. In addition, Supplemental Life and LTD are showing as ER costs but again it is reflecting correctly on the Confirmation Statement. Please see screenshot attached and review.

      Thank you





        Attachments

        1. image-2016-08-09-08-58-14-955.png
          224 kB
          Traci Simpson
        2. image-2016-08-09-08-58-49-526.png
          226 kB
          Traci Simpson
        3. image-2016-08-09-08-59-22-596.png
          236 kB
          Traci Simpson
        4. image-2016-08-09-09-00-20-899.png
          226 kB
          Traci Simpson
        5. image-2016-08-09-09-01-04-704.png
          226 kB
          Traci Simpson
        6. image-2016-08-09-09-02-11-410.png
          213 kB
          Traci Simpson

          Issue Links

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              People

              Assignee:
              Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive)
              Reporter:
              Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive)
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                Dates

                Created:
                Updated:
                Resolved: