WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-3567

Enrollment cost for Core plans are not displayed in Self Serve Mode

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Item State:
      Stage QA - In Testing
    • Issue Importance:
      Must Have

      Description

      Company - ASML Comp

      Replication Steps :

      1) Employee Login
      2) Traversed up to Core plan Page

      NOTE : Enrollment cost are not displayed through Employee login on Enroll Now Page and Election Summary.
      It is displayed properly on Enrollment summary and Confirmation statement.

      It is displayed properly on all above mentioned pages through Partner Login - Employee level.

      I and Girija Potdar have tested same scenarios on Dev local environment and it is working fine . We are not sure whether this issue is only on LB due to bad code or due to Lb is unstable.

      Also, Cost for Employee supp life is displayed under 'Employee Cost' which is correct . After traversing SS mode again then it displayed under Employer Cost

      FYI - SatyaRakesh RoyDeepali Tidke

        Attachments

          Issue Links

          is caused by

          Bug - A problem which impairs or prevents the functions of the product. ST-76 Buy Up Issue Fixes

          • High - Serious problem that could block progress.
          • Production Complete
          is duplicated by

          Support Activity - Support Activity WT-4016 Prime Hospitality Incorrect Rates in EE Tunnel

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            SatyaRakesh Roy

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Satya Rakesh Roy
            Hide
            Permalink
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi [~meghana.kulkarni],

            I tried to reproduce this issue in LB. But its non reproducible. I'm getting consistent EE cost through Partner Login, SS mode as well as EE login. Please find attached screenshots for the same.

            Thanks and Regards,
            :: Umesh Kadam

            CC: Amruta Lohiya

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi [~meghana.kulkarni] , I tried to reproduce this issue in LB. But its non reproducible. I'm getting consistent EE cost through Partner Login, SS mode as well as EE login. Please find attached screenshots for the same. Thanks and Regards, :: Umesh Kadam CC: Amruta Lohiya
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited

            Please check on Enroll Now Page and Election Summary

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited Please check on Enroll Now Page and Election Summary
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Same problem exist on Stage also

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Same problem exist on Stage also
            Hide
            Permalink
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi [~meghana.kulkarni],

            I have reproduced this scenario and this is exist till STAGE only, it's not exist on Production. Please find below our analysis.

            Concern Enrollment cost for Core plans are not displayed in Self Serve Mode
            Cause While displaying cost on Enroll Now page there was index mismatch for this scenario due to Buy up ER cost changes.
            Correction As discussed with Prasanna Karlekar, Buy Up ER cost changes will be reverted. So it will get resolved once Buy Up ER cost changes get reverted.

            We will check and let you know after Prasanna's changes are done.

            Prasanna Karlekar, Please let me know once you reverted Buy up ER cost changes.

            Thanks and Regards,
            :: Umesh Kadam

            CC: Amruta Lohiya, Jyoti Mayne, Prasanna Karlekar

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi [~meghana.kulkarni] , I have reproduced this scenario and this is exist till STAGE only, it's not exist on Production. Please find below our analysis. Concern Enrollment cost for Core plans are not displayed in Self Serve Mode Cause While displaying cost on Enroll Now page there was index mismatch for this scenario due to Buy up ER cost changes. Correction As discussed with Prasanna Karlekar , Buy Up ER cost changes will be reverted. So it will get resolved once Buy Up ER cost changes get reverted. We will check and let you know after Prasanna's changes are done. Prasanna Karlekar , Please let me know once you reverted Buy up ER cost changes. Thanks and Regards, :: Umesh Kadam CC: Amruta Lohiya , Jyoti Mayne , Prasanna Karlekar
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified cost for Core plan and Supp life plan on Stage through Employee and Partner Login [ at employee level ]
            and it is working fine.

            Issue exist up to Stage only Hence Closing Jira

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified cost for Core plan and Supp life plan on Stage through Employee and Partner Login [ at employee level ] and it is working fine. Issue exist up to Stage only Hence Closing Jira

              People

              Assignee:
              meghana.joshi Meghana Joshi (Inactive)
              Reporter:
              meghana.joshi Meghana Joshi (Inactive)
              Votes:
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              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date: