WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4016

Prime Hospitality Incorrect Rates in EE Tunnel

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Hello,

      This client is in testing for the break out. When the client is testing for EE: Hospitality Management the Basic Life rate is not showing when you go through the EE tunnel however, it is appearing correct on the Confirmation Statement. In addition, Supplemental Life and LTD are showing as ER costs but again it is reflecting correctly on the Confirmation Statement. Please see screenshot attached and review.

      Thank you





        Attachments

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-3567 Enrollment cost for Core plans are not displayed in Self Serve Mode

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) created issue -
            Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) made changes -
            Field Original Value New Value
            Summary Prime Hospitality Incorrect Prime Hospitality Incorrect Rates in EE Tunnel
            vijays Vijay Siddha (Inactive) made changes -
            Assignee Vijay Siddha [ vijays ] Amit Gude [ amitg ]
            amitg Amit Gude (Inactive) made changes -
            Assignee Amit Gude [ amitg ] Shubhankar Joshi [ shubhankar ]
            Hide
            Permalink
            shubhankar Shubhankar Joshi (Inactive) added a comment -

            Hi Amruta Lohiya

            Verified on HSPL copy that the Basic Life cost is not shown on Enroll Now page but is displayed on the Confirmation Page.

            Also For LTD and Optional Life Plans costs are shown as employer costs on the Enroll Now page and are being displayed as Employee Costs on the Confirmation Statement.

            Show
            shubhankar Shubhankar Joshi (Inactive) added a comment - Hi Amruta Lohiya Verified on HSPL copy that the Basic Life cost is not shown on Enroll Now page but is displayed on the Confirmation Page. Also For LTD and Optional Life Plans costs are shown as employer costs on the Enroll Now page and are being displayed as Employee Costs on the Confirmation Statement.
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Assignee Shubhankar Joshi [ shubhankar ] Amruta Lohiya [ amruta.baheti ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Amruta Lohiya [ amruta.baheti ] Umesh Kadam [ umesh.kadam ]
            Hide
            Permalink
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Traci Simpson,

            We have noticed this issue earlier and same was reported in JIRA (relating #3567 to this ticket). We have already deployed fix for this in LB. We will let you know once it is deployed to Stage.

            Thanks and Regards,
            :: Umesh Kadam

            CC: Amruta Lohiya, [~meghana.kulkarni]

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Traci Simpson , We have noticed this issue earlier and same was reported in JIRA (relating #3567 to this ticket). We have already deployed fix for this in LB. We will let you know once it is deployed to Stage. Thanks and Regards, :: Umesh Kadam CC: Amruta Lohiya , [~meghana.kulkarni]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Link This issue duplicates WT-3567 [ WT-3567 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Traci Simpson,

            This issue is exists only on Stage and the code fix is deployed on Stage as well. For 3Cs please refer #3567.

            Thanks and Regards,
            :: Umesh Kadam

            CC: Amruta Lohiya

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Traci Simpson , This issue is exists only on Stage and the code fix is deployed on Stage as well. For 3Cs please refer #3567 . Thanks and Regards, :: Umesh Kadam CC: Amruta Lohiya
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Assignee Umesh Kadam [ umesh.kadam ] Traci Simpson [ traci.simpson@ebsbenefits.com ]
            Resolution Fixed [ 1 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Umesh Kadam (Inactive) made transition -
            Open In Progress
            		7d 23h 12m 1
            Umesh Kadam (Inactive) made transition -
            In Progress Resolved
            		4m 10s 1
            Traci Simpson (Inactive) made transition -
            Resolved Closed
            		155d 4h 40m 1

              People

              Assignee:
              Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive)
              Reporter:
              Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: