WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4016

Prime Hospitality Incorrect Rates in EE Tunnel

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Hello,

      This client is in testing for the break out. When the client is testing for EE: Hospitality Management the Basic Life rate is not showing when you go through the EE tunnel however, it is appearing correct on the Confirmation Statement. In addition, Supplemental Life and LTD are showing as ER costs but again it is reflecting correctly on the Confirmation Statement. Please see screenshot attached and review.

      Thank you





        Attachments

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-3567 Enrollment cost for Core plans are not displayed in Self Serve Mode

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            shubhankar Shubhankar Joshi (Inactive) added a comment -

            Hi Amruta Lohiya

            Verified on HSPL copy that the Basic Life cost is not shown on Enroll Now page but is displayed on the Confirmation Page.

            Also For LTD and Optional Life Plans costs are shown as employer costs on the Enroll Now page and are being displayed as Employee Costs on the Confirmation Statement.

            Show
            shubhankar Shubhankar Joshi (Inactive) added a comment - Hi Amruta Lohiya Verified on HSPL copy that the Basic Life cost is not shown on Enroll Now page but is displayed on the Confirmation Page. Also For LTD and Optional Life Plans costs are shown as employer costs on the Enroll Now page and are being displayed as Employee Costs on the Confirmation Statement.
            Hide
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            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Traci Simpson,

            We have noticed this issue earlier and same was reported in JIRA (relating #3567 to this ticket). We have already deployed fix for this in LB. We will let you know once it is deployed to Stage.

            Thanks and Regards,
            :: Umesh Kadam

            CC: Amruta Lohiya, [~meghana.kulkarni]

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Traci Simpson , We have noticed this issue earlier and same was reported in JIRA (relating #3567 to this ticket). We have already deployed fix for this in LB. We will let you know once it is deployed to Stage. Thanks and Regards, :: Umesh Kadam CC: Amruta Lohiya , [~meghana.kulkarni]
            Hide
            Permalink
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Traci Simpson,

            This issue is exists only on Stage and the code fix is deployed on Stage as well. For 3Cs please refer #3567.

            Thanks and Regards,
            :: Umesh Kadam

            CC: Amruta Lohiya

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Traci Simpson , This issue is exists only on Stage and the code fix is deployed on Stage as well. For 3Cs please refer #3567 . Thanks and Regards, :: Umesh Kadam CC: Amruta Lohiya

              People

              Assignee:
              Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive)
              Reporter:
              Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive)
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              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: