WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4016

Prime Hospitality Incorrect Rates in EE Tunnel

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Hello,

      This client is in testing for the break out. When the client is testing for EE: Hospitality Management the Basic Life rate is not showing when you go through the EE tunnel however, it is appearing correct on the Confirmation Statement. In addition, Supplemental Life and LTD are showing as ER costs but again it is reflecting correctly on the Confirmation Statement. Please see screenshot attached and review.

      Thank you





        Attachments

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-3567 Enrollment cost for Core plans are not displayed in Self Serve Mode

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Transition Time In Source Status Execution Times
            Umesh Kadam (Inactive) made transition -
            Open In Progress
            		7d 23h 12m 1
            Umesh Kadam (Inactive) made transition -
            In Progress Resolved
            		4m 10s 1
            Traci Simpson (Inactive) made transition -
            Resolved Closed
            		155d 4h 40m 1

              People

              Assignee:
              Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive)
              Reporter:
              Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: