WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-426

JE DUNN - Password reset questions not what employee set up

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      This was an issue back during open enrollment and was supposedly fixed company wide. The employees during a password reset were not getting questions they set up. please check this and update again. example employee: John Graham

        Attachments

        1. Carson.PNG
          Carson.PNG
          11 kB
        2. image001.jpg
          image001.jpg
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        3. image002.jpg
          image002.jpg
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        4. image003.png
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        5. image004.png
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        6. image005.jpg
          image005.jpg
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        7. image006.jpg
          image006.jpg
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        8. image007.jpg
          image007.jpg
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        9. image009.png
          image009.png
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        10. je dunn forgot password link.PNG
          je dunn forgot password link.PNG
          70 kB
        11. Jones.PNG
          Jones.PNG
          16 kB

          Activity

          Transition Time In Source Status Execution Times
          Amnesh Goel (Inactive) made transition -
          Open Resolved
          		33d 13h 24m 1
          Amnesh Goel (Inactive) made transition -
          Reopen Resolved
          		35d 7h 38m 2
          Tracy Kot (Inactive) made transition -
          Resolved Reopen
          		19h 50m 3
          Tim Bergin (Inactive) made transition -
          Reopen Closed
          		28d 22h 23m 1

            People

            Assignee:
            timbergin Tim Bergin (Inactive)
            Reporter:
            jphi Jennifer Melgoza
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: