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  1. WORKTERRA
  2. WT-5153

URGENT: City of Bellevue - Additional Spouse/Domestic Partner Life

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Support
    • Module:
      BenAdmin - Enrollment

      Description

      Swapnil inserted the Tobacco affidavit answers from the back end and recalculated the rates. Something still is not correct. Can someone please look at this tonight. This client is live and I need to have this fixe before 7:30 am PST

      Example
      Employee: Abdolreza Farid

      • Spouse has 90,000 in coverage with a rate of 83.88 (the rate should be 40.86)
      • If I try and change the coverage via a QE with a 1/1/2016 and just click save on the affidavit because it is already set to NO the rate turns to zero

        Attachments

          Activity

          deepalit Deepali Tidke (Inactive) created issue -
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Field Original Value New Value
          Attachment Employee_List_City_Of_Bellevue.xls [ 28161 ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Issue Type Bug [ 1 ] Support Activity [ 10301 ]
          Support Task Type Data Correction [ 11203 ]
          Workflow WT_Defects [ 24543 ] WT_Support [ 24558 ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Account Executive Debbie Kulling [ dkulling ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Assignee Neelam Yangal [ neelam.yangal ] Debbie Kulling [ dkulling ]
          satyap Satya made changes -
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          satyap Satya made changes -
          Resolution Done [ 10000 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          satyap Satya made changes -
          Assignee Debbie Kulling [ dkulling ] Neelam Yangal [ neelam.yangal ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Assignee Neelam Yangal [ neelam.yangal ] Debbie Kulling [ dkulling ]
          dkulling Debbie Kulling made changes -
          Attachment screenshot-1.png [ 29050 ]
          Monika.Demla Monika Demla (Inactive) made changes -
          vijays Vijay Siddha (Inactive) made changes -
          Assignee Debbie Kulling [ dkulling ] Neelam Yangal [ neelam.yangal ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Assignee Neelam Yangal [ neelam.yangal ] Monika Demla [ monika.demla ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Monika Demla [ monika.demla ] Neelam Yangal [ neelam.yangal ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Neelam Yangal [ neelam.yangal ] Swapnil Pandhare [ swapnil.pandhare ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Debbie Kulling [ dkulling ]
          Resolution Done [ 10000 ]
          Status Reopened [ 4 ] Resolved [ 5 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            deepalit Deepali Tidke (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: