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Type:
Support Activity
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Status:
Resolved
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Priority:
High
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Support Task Type:
Data Correction
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Module:
BenAdmin
- Enrollment
Swapnil inserted the Tobacco affidavit answers from the back end and recalculated the rates. Something still is not correct. Can someone please look at this tonight. This client is live and I need to have this fixe before 7:30 am PST
Example
Employee: Abdolreza Farid
• Spouse has 90,000 in coverage with a rate of 83.88 (the rate should be 40.86)
• If I try and change the coverage via a QE with a 1/1/2016 and just click save on the affidavit because it is already set to NO the rate turns to zero
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