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  1. WORKTERRA
  2. WT-5191

JE DUNN Admin Approval - client view Isssue

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    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      JE Dunn
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have
    • Code Reviewed By:
      Jyoti Mayne

      Description

      JE DUNN Admin Approval - client view Issue:

      Concern: When JE DUNN reviews Admin Pending Approval she can't see all dependents anymore like she used to. She only sees one dependent. It is an issue for her to review and consider approval.

      Expected: Client should see all dependents in the Admin pending approval like she use to be able to see on 9/2 and before.

      See attached excel files (I highlighted in green a great sample to view) client provided a copy/paste of what she used to see on 9/2 and before and then as of 9/9 she no longer can see more than one dependent.

      Jennifer Leugers FYI as something may have been changed with one of our other prod moves....

        Attachments

        1. Copy of WorkterraApprovals-2016-9-2.xlsx
          88 kB
        2. Copy of WorkterraApprovals-2016-9-9.xlsx
          73 kB
        3. Screen-shot-WT-5191.png
          Screen-shot-WT-5191.png
          33 kB
        4. Stage_Pass.png
          Stage_Pass.png
          211 kB
        5. Stage_Pass2.png
          Stage_Pass2.png
          207 kB
        6. WT-5191.png
          WT-5191.png
          69 kB
        7. WT-5191 Review Child Spouse.png
          WT-5191 Review Child Spouse.png
          74 kB

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-5348 WT -> Pending Queue -> Wrong Coverage Details are shown

          • Critical - This problem will block progress.
          • Closed

            Activity

              People

              Assignee:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Reporter:
              Tkot Tracy Kot (Inactive)
              Account Executive:
              Tracy Kot (Inactive)
              Developer:
              Umesh Kadam (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: