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Company:
El Camino Hospital
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Item State:
Production Complete
- Closed
Hello
We have created new life and LTD plans due to carrier change effective 01/01/2017.
For the Vol life plans The system is not recognizing the enrollment history and due to this, the system is not all9owing the coverage increase without a pending EOI. For example: EE Christine Lui currently enrolled Vol life $30K, for OE she would like to increase her election by $10K which is allowed and set-up under the plan.
Can we create a fix that would allow in the coverage increase without a pending EOI? if not, can we keep the existing plan, roll back the enrollment and make the rollover change after OE to allow the coverage increase?
- relates to
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WT-9357
JCCC: Dependent Voluntary Life
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Production Complete
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Hello Amruta Lohiya,
We have fixed and tested above listed concerns on El Camino Hospital OE 2017 For HSPL - system is giving an expected behavior now.
Please have a look on all the tried scenario -
*For OE *
created P1 and P2 plan - with same customization
GI set at 10000 for OE
Employee Coverage Increase for OE = 10000
Hence, the 'Allow Coverage Increases that Exceed GI amount, but do not require EOI' functionality works well across multiple plans under a same benefit type
*For QE *
created P1 and P2 plan - with same customization
GI set at 10000 for QE
Employee Coverage Increase for QE = 10000
employee enrolled in plan P1 with QE (01/01/2016) [applied = 30K | approved = 10k]
Hence, the 'Allow Coverage Increases that Exceed GI amount, but do not require EOI' functionality works well across multiple plans under a same benefit type
Additional Scenarios -
For Employee - Ines C Mancebo
1. was enrolled in 'VOLUNTARY LIFE' in 2015 with 360k
2. was enrolled in 'VOLUNTARY LIFE' in 2016 with 370k
3. in OE 2017 - now he can enroll in 'Voluntary Life' upto amount 380k without sending election request to pending EOI. If he tries to enroll in plan with higher amount than 380k,
election request will go to pending EOI with approved amount as 380k
For Employee - Ginger J Wong
1. this employee had an enrollment from 01/01/2015 to 12/31/2015 in voluntary life plan with coverage amount as 440K
2. no enrollment in 2016
3. hence when went on enroll now screen with OE 01/01/2017 -> employee has approved amount as 440k + 10k = 450k which is as per the functionality
For New Hires
1. when employee tries to enroll in voluntary life plan - system sends the election request to pending EOi when selected coverage amount is exceeding the GI amount which is 340K
For other existing Employees
1. we went on the enrollment screens for few existing employees who were enrolled in voluntary life plans in past (2015 and/or 2016)
2. when these employees tried to enroll in the plan with 2017 OE - system offered them 10k bump up amount with their last year existing enrollment coverage amount - as per the expectations
For new test employees - OE
1. was enrolled in 'VOLUNTARY LIFE' in 2016 with 360k
2. in OE 2017 - now he can enroll in 'Voluntary Life' upto amount 370k without sending election request to pending EOI. If he tries to enroll in plan with higher amount than 380k,
election request will go to pending EOI with approved amount as 380k
3. also if employee waives his election in OE 2017 - when he tries to enroll again - the approved amount = last year enrollment's approved amount + 10k bump up amount
ie 370k in above example
CC - Umesh Kadam Deepali Tidke Rakesh Roy Vijay Siddha Samir