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Type:
Bug
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Status: Production Complete
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
Hello
We have created new life and LTD plans due to carrier change effective 01/01/2017.
For the Vol life plans The system is not recognizing the enrollment history and due to this, the system is not all9owing the coverage increase without a pending EOI. For example: EE Christine Lui currently enrolled Vol life $30K, for OE she would like to increase her election by $10K which is allowed and set-up under the plan.
Can we create a fix that would allow in the coverage increase without a pending EOI? if not, can we keep the existing plan, roll back the enrollment and make the rollover change after OE to allow the coverage increase?
- relates to
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WT-9357 JCCC: Dependent Voluntary Life
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- Production Complete
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Hi lisa davison
CC: Amruta Lohiya, Umesh Kadam
Please find below 3'c
Concern: The system is not recognizing the enrollment history and due to this, the system is not all9owing the coverage increase without a pending EOI.
Cause:
if we add new LIFE and LTD plans in system, system is not recognizing enrollment history and not allowing employee to enroll without pending EOI with increased coverage.
Please find below scenario details,
There is plan P1 (Life) with 01/01/2015 to NULL with increase in coverage of 50K
Employee has election in P1 with 100K approved amount
Due to requirements, Admin terminated P1 plan with 12/31/2015
And created P2 (Life plan) 01/01/2016 to NULL with increase in coverage of 50K
So when employee will try to enroll in P2 from 1/1/2017, system should consider previously approve 100K and should allow election with 150K (as 50K is increase in coverage) without pending EOI.
Correction: We've made code change to consider previously approved coverage from active elections from same benefit type (only for LIFE). Unit testing is in progress, as changes in core module.
Thanks,
Neelam
Thank you. Please let me know when this is ready for testing. Please ensure that the fix gets deployed on el camino hospital OE 2017 (stage) and el camino Production.
Hi Amruta Lohiya,
I have done code changes and Unit testing is done from my side.
Please verify this code changes, After your approval I will do code check in.
CollectionManager.vb
Thanks,
Neelam
Hi Amruta Lohiya,
As per discussion with you , I have added extra condition for "Is Approval pending filter" to fetch active enrollments and Check in done on LB.
Thanks,
Neelam
Hello Jyoti Mayne / Neelam Yangal ,
We are getting server error on enroll now screens for employees (tested on all companies on WT Stage)
Can you solve this and let us know ? This JIRA ticket testing is blocked due to above problem.
Error Log -
Exception : d:\Workterra Web\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow_ElectionSummaryPV.cshtml(295): error CS0117: `
WORKTERRA.WORKTERRAResource` does not contain a definition for `DefinedContribution`
App Error Log : -
Employee ID : 4386
Action Name : ElectionSummary
Model : System.Web.Mvc.HandleErrorInfo
Controller : UserDetails
Web Error Log : at System.Web.Compilation.AssemblyBuilder.Compile()
Hi Alankar,
There was patch reverted by Patch "WT-5397: WT:- Upload Brochure:- The pop -up message that comes should be 'Space in Uploaded Filename is not allowed' "
So Again I have done Check in on LB.
After LB patch, This problem will get resolved.
Thanks,
Neelam
Hi Rakesh/Vijay,
Please give approval to take LB patch now because on LB due to below issue enroll now page is throwing server error and QA's are not able to test patches which we needs to be move today to stage and production.
Thanks,
Jyoti Mayne
Approved.
Thanks
Vijay
From: Jyoti Mayne jyoti.mayne@harbingergroup.com
Sent: Monday, October 17, 2016 2:15 PM
To: Rakesh Kumar; Vijay Siddha
Cc: Amruta Lohiya; Rakesh Kumar; Hrishikesh Deshpande; Samir Shaikh; Alankar
Chavan (JIRA); Neelam Yangal; Ashwin Wankhede; Khandu Kshirsagar
Subject: Re: [JIRA] (WT-5420) El Camino Hospital OE 2017: Life Plan Coverage
Increase
Hi Rakesh/Vijay,
Please give approval to take LB patch now because on LB due to below issue
enroll now page is throwing server error and QA's are not able to test
patches which we needs to be move today to stage and production.
Thanks,
Jyoti Mayne
This is tested on WT Stage and Stage (ASML and El Camino Hospital for HSPL) - This is working as per the expectations.
*For OE *
- created P1 and P2 plan - with same customization
- GI set at 10000 for OE
- Employee Coverage Increase for OE = 10000
- employee enrolled in plan P1 with OE (01/01/2016) [applied = 30K | approved = 10k]
- eoi request sent for admin approval - admin accepted election with 30K [applied = 30K | approved = 30k]
- employee tried enrolling in Plan P1 as well as for P2 with next Year OE (01/01/2017). For both of the plans - system allowed employee to enroll with coverage 40K without sending the election request for Pending EOI [last enrollment with 30 K + 10K Employee Coverage Increase = 40K ]
- employee enrolled with 50K [applied = 50K | approved = 40k]
- eoi request sent for admin approval - admin accepted election with 50K [applied = 50K | approved = 50k]
Hence, the 'Allow Coverage Increases that Exceed GI amount, but do not require EOI' functionality works well across multiple plans under a same benefit type
*For QE *
- created P1 and P2 plan - with same customization
- GI set at 10000 for QE
- Employee Coverage Increase for QE = 10000
- employee enrolled in plan P1 with QE (01/01/2016) [applied = 30K | approved = 10k]
- eoi request sent for admin approval - admin accepted election with 30K [applied = 30K | approved = 30k]
- employee tried enrolling in Plan P1 as well as for P2 with next Year QE (01/01/2017). For both of the plans - system allowed employee to enroll with coverage 40K without sending the election request for Pending EOI [last enrollment with 30 K + 10K Employee Coverage Increase = 40K ]
- employee enrolled with 50K [applied = 50K | approved = 40k]
- eoi request sent for admin approval - admin accepted election with 50K [applied = 50K | approved = 50k]
- employee tried enrolling in Plan P1 as well as for P2 with next Year QE (01/01/2018). For both of the plans - system allowed employee to enroll with coverage 60K without sending the election request for Pending EOI [last enrollment with 50 K + 10K Employee Coverage Increase = 60K ]
Hence, the 'Allow Coverage Increases that Exceed GI amount, but do not require EOI' functionality works well across multiple plans under a same benefit type
Ready to get deployed on Production
CC - Amruta Lohiya Jyoti Mayne Deepali Tidke Hrishikesh Deshpande Rakesh Roy Vijay Siddhalisa davison
please confirm when the fix will be deployed on stage. I was told by Saturday which did not happen. I need my UAT signed to get there OE moved to stage.
Hi lisa davison,
CC: Amruta Lohiya
This patch is deployed on Stage.
This JIRA is now ready for production.
We will deploy this patch tomorrow to production.
Thanks,
Neelam
Is this on stage? EL Camino Hospital OE 2017. I need this deployed today on stage for testing.
lisa davison Yes, this company "EL Camino Hospital OE 2017" is on stage and this is deployed on stage. Please check and confirm.
This is now working
The function seems to work form some but not all enrollments. For Ines Mancebo, She is currently enrolled in 370K. I was choosing 380K, but the election required EOI? Can you please take a look in Stage: El Camino Hospital OE 2017 site.
We need to make sure this applies to all enrollments not just some.
Also, for the Vol Life, When I select over the 10K GI amount the elections are not pending. Can you check on this as well.
lisa davison
Can you please send example of employee which is working fine?
Christine Lui
lisa davison
Its an issue and I have asked offshore team to check it on very high priority.
Are both an issue listed above? I need this done today, we need their UAT signed.
When is this expected to be fixed? we have to get a signed UAT by tomorrow
Hi lisa davison,
I'm working on this on priority. Will update you about the status.
Thanks and Regards,
:: Umesh Kadam
CC : Amruta Lohiya, Neelam Yangal
Hello Umesh Kadam,
As discussed - this is getting reproduced with below steps - (I made plan's cost and coverage settings same for QE as they are for OE)
- employee raised a QE (01/01/2015) - enrolled in VOLUNTARY LIFE with 360 K [after accepting this EOI request - Approved and Applied Amount becomes 360K]
- employee raised a QE (01/01/2016) - enrolled in VOLUNTARY LIFE with 370 K- this is not sent to pending EOI with the 10K bump Up settings [Approved and Applied Amount becomes 370K]
- employee raised a QE (01/01/2017) - tried enrolling in Voluntary Life with 380 K - ideally this amount should be acceptable without sending the election request to pending EOI as last year approved amount 370K + 10K Bump Up amount = 380K - but system sends this election request for Pending EOI with Applied Amount as 380K and Approved Amount as 370K which is wrong.
This works well with 2 year scenarios say 2015-2016 \ 2016-2017 etc.
CC - Jyoti Mayne Amruta Lohiya Deepali Tidke Rakesh Roy Vijay Siddha
Hi lisa davison,
This code fix is in core routine and affecting lots of scenarios. So code fix will be available tomorrow morning
Hello Amruta Lohiya,
We have fixed and tested above listed concerns on El Camino Hospital OE 2017 For HSPL - system is giving an expected behavior now.
Please have a look on all the tried scenario -
*For OE *
created P1 and P2 plan - with same customization
GI set at 10000 for OE
Employee Coverage Increase for OE = 10000
- employee enrolled in plan P1 with OE (01/01/2016) [applied = 30K | approved = 10k]
- eoi request sent for admin approval - admin accepted election with 30K [applied = 30K | approved = 30k]
- employee tried enrolling in Plan P1 as well as for P2 with next Year OE (01/01/2017). For both of the plans - system allowed employee to enroll with coverage 40K without sending the election request for Pending EOI [last enrollment with 30 K + 10K Employee Coverage Increase = 40K ]
- employee enrolled with 50K [applied = 50K | approved = 40k]
- eoi request sent for admin approval - admin accepted election with 50K [applied = 50K | approved = 50k]
Hence, the 'Allow Coverage Increases that Exceed GI amount, but do not require EOI' functionality works well across multiple plans under a same benefit type
*For QE *
created P1 and P2 plan - with same customization
GI set at 10000 for QE
Employee Coverage Increase for QE = 10000
employee enrolled in plan P1 with QE (01/01/2016) [applied = 30K | approved = 10k]
- eoi request sent for admin approval - admin accepted election with 30K [applied = 30K | approved = 30k]
- employee tried enrolling in Plan P1 as well as for P2 with next Year QE (01/01/2017). For both of the plans - system
- allowed employee to enroll with coverage 40K without sending the election request for Pending EOI [last enrollment with 30 K + 10K Employee Coverage Increase = 40K ]
- employee enrolled with 50K [applied = 50K | approved = 40k]
- eoi request sent for admin approval - admin accepted election with 50K [applied = 50K | approved = 50k]
- employee tried enrolling in Plan P1 as well as for P2 with next Year QE (01/01/2018). For both of the plans - system allowed employee to enroll with coverage 60K without sending the election request for Pending EOI [last enrollment with 50 K + 10K Employee Coverage Increase = 60K ]
Hence, the 'Allow Coverage Increases that Exceed GI amount, but do not require EOI' functionality works well across multiple plans under a same benefit type
Additional Scenarios -
For Employee - Ines C Mancebo
1. was enrolled in 'VOLUNTARY LIFE' in 2015 with 360k
2. was enrolled in 'VOLUNTARY LIFE' in 2016 with 370k
3. in OE 2017 - now he can enroll in 'Voluntary Life' upto amount 380k without sending election request to pending EOI. If he tries to enroll in plan with higher amount than 380k,
election request will go to pending EOI with approved amount as 380k
For Employee - Ginger J Wong
1. this employee had an enrollment from 01/01/2015 to 12/31/2015 in voluntary life plan with coverage amount as 440K
2. no enrollment in 2016
3. hence when went on enroll now screen with OE 01/01/2017 -> employee has approved amount as 440k + 10k = 450k which is as per the functionality
For New Hires
1. when employee tries to enroll in voluntary life plan - system sends the election request to pending EOi when selected coverage amount is exceeding the GI amount which is 340K
For other existing Employees
1. we went on the enrollment screens for few existing employees who were enrolled in voluntary life plans in past (2015 and/or 2016)
2. when these employees tried to enroll in the plan with 2017 OE - system offered them 10k bump up amount with their last year existing enrollment coverage amount - as per the expectations
For new test employees - OE
1. was enrolled in 'VOLUNTARY LIFE' in 2016 with 360k
2. in OE 2017 - now he can enroll in 'Voluntary Life' upto amount 370k without sending election request to pending EOI. If he tries to enroll in plan with higher amount than 380k,
election request will go to pending EOI with approved amount as 380k
3. also if employee waives his election in OE 2017 - when he tries to enroll again - the approved amount = last year enrollment's approved amount + 10k bump up amount
ie 370k in above example
CC - Umesh Kadam Deepali Tidke Rakesh Roy Vijay Siddha Samir
Hi lisa davison,
Please do let us know if you find any problem . If everything working as per the expectations, we can move this patch to Production.
Hello
Working as expected. Please implement in production.
Thanks
Thanks lisa davison for confirming, will move this patch tomorrow on production.
lisa davison This is deployed on production, please check and confirm.
Jyoti Mayne
We need to consider plans from same benefittype as well. We will discuss this in call.