WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-5420

El Camino Hospital OE 2017: Life Plan Coverage Increase

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      El Camino Hospital
    • Item State:
      Production Complete - Closed

      Description

      Hello

      We have created new life and LTD plans due to carrier change effective 01/01/2017.

      For the Vol life plans The system is not recognizing the enrollment history and due to this, the system is not all9owing the coverage increase without a pending EOI. For example: EE Christine Lui currently enrolled Vol life $30K, for OE she would like to increase her election by $10K which is allowed and set-up under the plan.

      Can we create a fix that would allow in the coverage increase without a pending EOI? if not, can we keep the existing plan, roll back the enrollment and make the rollover change after OE to allow the coverage increase?

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-9357 JCCC: Dependent Voluntary Life

          • Medium - Has the potential to affect progress.
          • Production Complete

            Activity

            Transition Time In Source Status Execution Times
            Umesh Kadam (Inactive) made transition -
            Open In Progress
            		15h 21m 1
            Neelam Yangal (Inactive) made transition -
            In Progress Open
            		46m 12s 1
            Neelam Yangal (Inactive) made transition -
            Open In Development
            		4s 1
            Rakesh Roy (Inactive) made transition -
            In Development In LB Testing
            		3d 18h 14m 1
            Neelam Yangal (Inactive) made transition -
            In LB Testing Stage Testing
            		7h 4m 1
            Rakesh Roy (Inactive) made transition -
            Stage Testing In Production Testing
            		3d 2h 42m 1
            Rakesh Roy (Inactive) made transition -
            In Production Testing Production Complete
            		1m 12s 1

              People

              Assignee:
              lisadavison lisa davison
              Reporter:
              lisadavison lisa davison
              Developer:
              Umesh Kadam (Inactive)
              QA:
              Alankar Chavan (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: