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  1. WORKTERRA
  2. WT-5564

Five Guys Exchange Questions

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    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Query Resolution
    • Reported by:
      Support
    • Module:
      Exchange

      Description

      Hi all - I'm just trying to keep track of all of the questions / issues I'm having with the Exchange platform for Five Guys. If there is anyway I can get someone to look through these items tonight, I would greatly appreciate it. I believe you are aware of the ones below but I've attached some new ones as well.

      Questions able to be mapped to classes (i.e. if someone isn’t eligible for DCA, they shouldn’t get the DCA question)

      The Defined Contribution is still not showing for the employee either in the “cart” or on their confirmation statement (this is probably the hottest item for them)

      Ability to remove the current benefits graph as it isn’t accurate for them

      The coverage pop-up that comes up for each plan that lists $copay, %coinsurance, $deductible, etc. They want it only on Medical as it doesn’t really apply for the other coverages.

      In Exchange, is there a way to re-order the benefits that come up? There isn’t the option on the Employee Data screen as there is in BenAdmin.

        Attachments

        1. Five Guys Exchange Questions for JIRA.docx
          545 kB
        2. Five Guys Exchange_Issue Status.xlsx
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        3. screenshot-1.png
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        5. screenshot-3.png
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        6. screenshot-4.png
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        7. Change Coverage popup .png
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        8. screenshot-5.png
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        9. screenshot-6.png
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        10. screenshot-7.png
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        11. 10-25-2016 6-26-56 PM.jpg
          10-25-2016 6-26-56 PM.jpg
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        12. screenshot-8.png
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        13. screenshot-9.png
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        14. 10-31-2016 6-03-38 PM.jpg
          10-31-2016 6-03-38 PM.jpg
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        15. screenshot-10.png
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        16. image002.png
          image002.png
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        17. Stage_Emp Contribution.png
          Stage_Emp Contribution.png
          53 kB
        18. Prod_Emp Contribution.png
          Prod_Emp Contribution.png
          56 kB

          Issue Links

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              People

              Assignee:
              neelam.yangal Neelam Yangal (Inactive)
              Reporter:
              jennifer.leugers Jennifer Leugers
              Votes:
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                Dates

                Created:
                Updated:
                Resolved: