Jennifer Leugers
For "Health care Flexible spending account", we have changed "Eligible if not enrolled in ANY selected contingent plan design" to "Eligible if not enrolled in ALL selected contingent plan design". It is working now.

CC: Samir

Avnish Yadav Neelam Yangal please make sure this ticket is updated

Verified on stage using company ASML for HSPL. ' $, %' are still visible for all plans. Hence Reopening.

Hi all - any updates on the items that were supposed to be released this morning? Also - the Why Recommended is listed as done but it is still showing for some plans. How do I remove it? Please see below on the HDHP 2500 and the Vision –

CC-Samir

Hi Jennifer Leugers,

We are working on this, we will update you ASAP.

Thanks,
Avnish Y

Hi all - getting a server error when adding the Dental Defined Contribution

Neelam Yangal

Please check this on priority

Jennifer Leugers
For "Medical DC" defined contribution, we have mapped medical benefit type and then recalculated this contribution. Now employer contribution is coming properly on summary screens.

CC; Samir, Vijay Siddha

Hi all - is there a way to remove the amount at the top of the plan comparison screen ($251.03)? It is not indicative of the amount they pay since that is before the Defined Contribution is applied.

As of now we cannot remove it, will need a code change for this

Hi all - getting another server error when adding another Defined Contribution for Medical to the site

Also - any update on why the reorder benefit types isn't working in Exchange?

Verified on $,% removal from Change Coverage popup on stage using company Five Guys Exchange as per Vijayendra's comment in excel. This change is done. PFA screen shot Change Coverage popup.png

Defined Contribution both error's are fixed and deployed on stage.

Define Contribution issue on recommendation page is resolved. Fix deployed on Stage

Hi all - any other updates? Also - is there a way to reorder the questions?

Hi all - I really need an update on all of these items for this group. They've been pretty patient but are getting a bit worried. I have a call with them in an hour.

Hi all - I need to know why the Pet Insurance empty benefit that we built is also not showing up in the Exchange when I choose Select Plans or under Recommended Plans when I say yes to the Pet Insurance question.

Amruta Lohiya
Satya
Samir

Hi Jennifer Leugers

As of now User Defined and Empty Benefits are not implemented in Exchange

HI all - on the defined contribution, when you waive a plan, it is not backing out the DC amount. Shouldn't it?

From the client -
I do have a question: when I enroll, the DC shows up, but when I go back and waive coverage, it keeps the full defined contribution amount as if I elected it. It does deplete that balance until I get to the end. Will that be changed or is that all that it can do?

Neelam Yangal can you please check this on priority

Hi [~jennifer.leugers,

CC: Samir , Amruta Lohiya

Please find below 3'c about this issue.

Concern: defined contribution, when you waive a plan, it is not backing out the DC amount. Shouldn't it?

Cause: Defined contribution amount is fixed amount which shows, total amount contributed from employer.
Where Remaining Defined contribution decides total how much amount remaining out of defined contribution
after waive and electing the plan.

Please let us know if you need more information on this.

Thanks,
Neelam

Jennifer Leugers

Now In Exchange, there is a way to re-order the benefits that come up. Today we have deployed this feature on stage, please check and confirm. Refer WT - 5669.

Hi all - sent this to Samir as well but I made a Pet Insurance Form since we can't add an Empty Benefit to the Exchange but it is not showing up in my data screens to be selected.

CC- Samir,Vijay Siddha

Hi Jennifer Leugers,

Currently, we have inserted entry of "Pet Insurance Form" from back-end and we are in-process investigate why this is not working for Exchange. We will keep you updated on the same.

Thanks,
Avnish Y

Hi Jennifer Leugers

I have selected Pet insurance in the workflow. Tested with my test employee, Please confirm

Regards,
Samir

Hi all - please see the attached screenshot. Any idea why the workflow is show such big gaps in coverages? This is happening with multiple employees.

Also - the Pet Insurance page should come after the Recommended Plans or Select Your Plans if possible.

Lastly - any idea why employee Samuel Chamberlain is not showing any Defined Contribution? He's enrolled in the HDHP plan.

CC- Saurabh Sablaka

Hi Jennifer Leugers,

We have fixed gaps issue in coverage. Please verify same at your end.

Thanks,
Avnish Y

Hi all - was anything else completed? I have daily calls with the client / broker so need to provide them updates each morning of what has been done.

Hi Jennifer Leugers

Below points are done

Gaps in coverage: Done for Recommendation, In progress for Select Your Own Plan
Pet insurance moved after Recommended Plans or Select Your Plans

Regards,
Samir

Hi all - it appears the reorder the plan designs isn't working. I have them set to show the 250, 500, 1000, HDHP 1500, HDHP 2500 and it is not showing that way when logged in as an employee.

Vijayendra Shinde Avnish Yadav Verified on production using company EBS exchange. %, $ removal from Change Coverage popup is not yet done. Hence Reopening. Please check and give the fix.

Hi all - at this point can we just remove the Change Coverage pop-up box? It just has taken too long for me to do anything with it and the client needs final review today from 12-2. Can we get it removed before then? Thanks.

CC- Samir

Hi Jennifer Leugers,

We have removed Change Coverage pop-up. Please refer WT-5541 jira for more details.

Thanks,
Avnish Y

Hi Rajendra Joshi,

Code reviewed by : Avnish Yadav
I have moved below point on production.
Defined contribution label should not display o employee home page if amount is 0.
Please verify this.

Thanks,
Neelam

Verified on Production using company Five Guys. Above change is working correctly.

Hi all - I haven't gotten any feedback on the defined contribution not showing for Samuel Chamberlain and Judy G Lekki. I have my final run-through with the client and need an answer to this ASAP. Thanks.

Hi Jennifer Leugers,

As per our discussion this is resolve, will update you soon on the question plan mapping

Regards,
Samir

All - I'm in as an employee and the Change Coverage pop-up box is still coming up. Need it removed ASAP as I'm demoing the site for the client in an hour!

Hi Jennifer Leugers

As per our walkthrough this is resolved

Hi Jennifer Leugers,

Question plan mapping is deployed on Stage and Production, QA team will share the testing status shortly

Regards,
Samir

Please share the testing status for Question plan mapping on stage and production

Jennifer Leugers Question plan mapping working fine. Tested with Class and Eligibility rule condition. Question is appearing based on Eligibility rule and Class.
For e.g. If any question is mapped for Rule x which is applicable only for class x . Then if any employee "Test" falls under same class x , that question will display to that employee.
Also suppose if for any question like "Question A " having any additional eligibility criteria like "spouse has equal to yes" is there and if Test employee has spouse then that Question A will display to that test employee.
And if Test employee has no spouse then that Question A won't display to that test employee.

Just two little things in Prod

UHC logo isn't showing up band the STD under the Recommended plans is rendering funny. Was in as test EE Mickey Mouse.

Sorry - one other thing. I don't see the Defined Contribution on the Confirmation Statement anymore. Please make sure you add the applied back.

Ashwin Wankhede Please make sure all assets are copied

Jennifer Leugers, I m working on defined contribution will update you soon

Defined contribution is getting applied correctly. In case this amounts are zero than define contribution labels does not displayed

Jennifer Leugers below are few plans which are not having the rate mapping

Voluntary Child AD&D
FGE Voluntary Spouse Life
Voluntary Spouse Life - Shift Managers

Issue: Cost doubled on enrollment summary
This issue is fixed and deployed on stage and production

Rakesh Roy Please test this fix throughly

Hi all - could someone look into this ASAP? They started OE today and this is one of their executives.

Good Morning,

After choosing my elections and receiving my confirmation page, the employer defined contribution never appeared. My 2017 bi-weekly contribution is currently showing $946. Please advise.

Thanks,

Chris Hicks
District Manager – FGO Southeast

Hi Jennifer Leugers

CC: Samir

Please find below 3'c
Concern: employer defined contribution never appeared for employee Chris Hicks

Cause: In Five Guys two Employee+Family tier created
ID: 7: Employee+Family : EE + SP + 1 Child
ID: 9: Employee+Family : EE + SP + 2 or more Children

For all Defined contribution, for tier Employee+Family (7)( EE + SP + 1 Child) amount is configured.
So Employee with EE+SP+2 or more Children they are not eligible for any defined contribution amount.

Correction: Need to configure amount for health tier 9: Employee+Family: EE + SP + 2 or more Children
for all defined contribution.

Please let us know if any more information required on this.

Thanks,
Neelam

Hi Jennifer,

Define contribution is not updated on production as per stage, please refer
the attached snap for Medical DC

Regards,

Samir

From: Jennifer Leugers (JIRA) jira@workterra.atlassian.net
Sent: Tuesday, November 01, 2016 6:51 AM
To: samir@harbingergroup.com
Subject: [JIRA] (WT-5564) Five Guys Exchange Questions

<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=jennifer.leugers>Jennifer Leugers commented on<https://workterra.atlassian.net/browse/WT-5564> Support ActivityWT-5564 <https://workterra.atlassian.net/browse/WT-5564> Re: Five Guys ExchangeQuestionsHi all - could someone look into this ASAP? They started OE today and thisis one of their executives.Good Morning,After choosing my elections and receiving my confirmation page, the employerdefined contribution never appeared. My 2017 bi-weekly contribution iscurrently showing $946. Please advise.Thanks,Chris HicksDistrict Manager – FGO Southeast <https://workterra.atlassian.net/secure/attachment/30975/30975_screenshot-10.png> <https://workterra.atlassian.net/browse/WT-5564#add-comment> Add Comment <https://workterra.atlassian.net/browse/WT-5564#add-comment> Add CommentThis message was sent by Atlassian JIRA (v1000.482.3#100017-sha1:2ae3eee)Atlassian logo

All - here is another employee Steven Steele with the same issue. Might be a tier issue? It is weird because he is showing the DC in Stage.

Jennifer Leugers
DC is recalculated. So making this ticket as resolved.