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  1. WORKTERRA
  2. WT-6058

WT -> BCC Invoice Enhancement -> Server Error when we try to download generated invoice in excel

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed

      Description

      • company - Rashmita_Symphony_12478
      • create template and generate invoice
      • try downloading the generated invoice in excel format

      Server Error

      The error was not there on 04th Nov 2016

      Error Log -

      ErrorID : 0
      ErrorSource : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->
      InvoiceDetails.SaveAndGetData->InvoiceDataSet.InvoiceCreateExcelFile->InvoiceDataSet.CreateFileAndExportInvoiceInExcel
      ErrorMessage: Offset and length were out of bounds for the array or count is greater than the number of elements from index to
      the end of the source collection.

      CC - Venkatesh Pujari Deepali Tidke Hrishikesh Deshpande Rakesh Roy

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            Hide
            kunal.kedari Kunal Kedari (Inactive) added a comment -

            Hi surender kumar,

            We have verified this issue on Local (wt-stage) environment for ASML company on 15 Nov 2016 , now no server error is displaying while downloading report by sa and partner login, but for CA login, nothing happens after clicking on Download icon. Hence reopening the issue.

            Show
            kunal.kedari Kunal Kedari (Inactive) added a comment - Hi surender kumar , We have verified this issue on Local (wt-stage) environment for ASML company on 15 Nov 2016 , now no server error is displaying while downloading report by sa and partner login, but for CA login, nothing happens after clicking on Download icon. Hence reopening the issue.
            Hide
            surender.kumar surender kumar (Inactive) added a comment -

            3C:

            Concern:
            Server Error when we try to download generated invoice in excel

            Cause:
            Entry for admin was not present in PageLevelAccess Table for particular controller

            Correction:
            Provide rights to Admin to access that page

            Show
            surender.kumar surender kumar (Inactive) added a comment - 3C: Concern: Server Error when we try to download generated invoice in excel Cause: Entry for admin was not present in PageLevelAccess Table for particular controller Correction: Provide rights to Admin to access that page
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Tested pm WT Stage - 18th Nov 2016
            Working Well

            Admin as well as SA can generate and download the excel invoice without getting any error

            Ready for Stage

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Tested pm WT Stage - 18th Nov 2016 Working Well Admin as well as SA can generate and download the excel invoice without getting any error Ready for Stage
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Tested on Stage - Ready for Production
            keeping this on HOLD as we will move these items on Production with main enhancement (which is at Stage currently)

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Tested on Stage - Ready for Production keeping this on HOLD as we will move these items on Production with main enhancement (which is at Stage currently)
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Venkatesh Pujari - please test it on Production, Make it close if this is working as per the expectations or else reopen it with comments

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Venkatesh Pujari - please test it on Production, Make it close if this is working as per the expectations or else reopen it with comments
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Tested on Production - 14th Dec 2016

            Working Well
            Admin as well as SA can generate and download the excel invoice without getting any error

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Tested on Production - 14th Dec 2016 Working Well Admin as well as SA can generate and download the excel invoice without getting any error

              People

              Assignee:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Reporter:
              alankar.chavan Alankar Chavan (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1.5h
                  1.5h
                  Remaining:
                  Time Spent - 0.75h Remaining Estimate - 0.75h
                  0.75h
                  Logged:
                  Time Spent - 0.75h Remaining Estimate - 0.75h
                  0.75h