WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-6213

Exchange > Issue with Defined Contribution and Total Employee Weekly Deduction

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Exchange
    • Reported by:
      Harbinger
    • Item State:
      LB QA - LB Deployed
    • Issue Importance:
      Can Wait

      Description

      Verified on production using company Five Guys for HSPL in Employee and Partner login.

      1. While managing employee, who have just visited Recommended plan screen and not done checkout, Values for 'Defined Contribution Allotted' and 'Defined Contribution Applied' are displayed.
      2. Negative value for 'Total Employee Weekly Deduction' is displayed. Steps to Reproduce:
      a. Login as employee and reach to recommended plans screen. Do not checkout.
      b. In Partner login, While managing this employee, open Enrollment Summery and check value of 'Total Employee Weekly Deduction'. Its -ve value.
      PFA screen shot.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-6103 Define Contribution not getting applied for employees

          • Critical - This problem will block progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            rajendraj Rajendra Joshi (Inactive) created issue -
            rajendraj Rajendra Joshi (Inactive) made changes -
            Field Original Value New Value
            Attachment Partner_login.png [ 31993 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Link This issue relates to WT-6103 [ WT-6103 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Description
            Verified on production using company Five Guys for HSPL in Employee and Partner login.

            1. While managing employee, who have just visited Recommended plan screen and not done checkout, Values for 'Defined Contribution Allotted' and 'Defined Contribution Applied' are displayed.
            2. Negative value for 'Total Employee Weekly Deduction' is displayed.

            PFA screen shot             		Verified on production using company Five Guys for HSPL in Employee and Partner login.

            1. While managing employee, who have just visited Recommended plan screen and not done checkout, Values for 'Defined Contribution Allotted' and 'Defined Contribution Applied' are displayed.
            2. Negative value for 'Total Employee Weekly Deduction' is displayed. Steps to Reproduce:
            a. Login as employee and reach to recommended plans screen.
            b. In Partner login, While managing this employee, open

            PFA screen shot
            rajendraj Rajendra Joshi (Inactive) made changes -
            Description Verified on production using company Five Guys for HSPL in Employee and Partner login.

            1. While managing employee, who have just visited Recommended plan screen and not done checkout, Values for 'Defined Contribution Allotted' and 'Defined Contribution Applied' are displayed.
            2. Negative value for 'Total Employee Weekly Deduction' is displayed. Steps to Reproduce:
            a. Login as employee and reach to recommended plans screen.
            b. In Partner login, While managing this employee, open

            PFA screen shot             		Verified on production using company Five Guys for HSPL in Employee and Partner login.

            1. While managing employee, who have just visited Recommended plan screen and not done checkout, Values for 'Defined Contribution Allotted' and 'Defined Contribution Applied' are displayed.
            2. Negative value for 'Total Employee Weekly Deduction' is displayed. Steps to Reproduce:
            a. Login as employee and reach to recommended plans screen. Do not checkout.
            b. In Partner login, While managing this employee, open Enrollment Summery and check value of 'Total Employee Weekly Deduction'. Its -ve value.
            PFA screen shot.
            Hide
            Permalink
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            CC- Amruta Lohiya,Rakesh Roy

            Hi Rajendra Joshi,

            1. While managing employee, who have just visited Recommended plan screen and not done checkout, Values for 'Defined Contribution Allotted' and 'Defined Contribution Applied' are displayed.
            [Dev Comment] This is as per design.

            2. Negative value for 'Total Employee Weekly Deduction' is displayed. Steps to Reproduce:
            a. Login as employee and reach to recommended plans screen. Do not checkout.
            b. In Partner login, While managing this employee, open Enrollment Summery and check value of 'Total Employee Weekly Deduction'. Its -ve value.
            [Dev Comment] This is very rare scenario when Employee and Partner at same screen. After OE we will fixed this issue.

            Thanks,
            Avnish Y

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - CC- Amruta Lohiya , Rakesh Roy Hi Rajendra Joshi , 1. While managing employee, who have just visited Recommended plan screen and not done checkout, Values for 'Defined Contribution Allotted' and 'Defined Contribution Applied' are displayed. [Dev Comment] This is as per design. 2. Negative value for 'Total Employee Weekly Deduction' is displayed. Steps to Reproduce: a. Login as employee and reach to recommended plans screen. Do not checkout. b. In Partner login, While managing this employee, open Enrollment Summery and check value of 'Total Employee Weekly Deduction'. Its -ve value. [Dev Comment] This is very rare scenario when Employee and Partner at same screen. After OE we will fixed this issue. Thanks, Avnish Y
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Issue Importance Can Wait [ 11801 ]
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Samir [ samir ]
            Hide
            Permalink
            jennifer.leugers Jennifer Leugers added a comment -

            Samir
            Please look into this; it appears we have the same issue again where someone elected the coverage, the defined contribution applied and then when they waived, the defined contribution for those benefits did not get removed resulting in an negative deduction amount. Please refer to Fallon Paladino as well as CT-804. As you are aware, this client has had a lot of issues with the DC and I want to make sure we can tell them why this happened again. Need you to review tonight if at all possible.

            Lorena.Nava@ebsbenefits.com

            Show
            jennifer.leugers Jennifer Leugers added a comment - Samir Please look into this; it appears we have the same issue again where someone elected the coverage, the defined contribution applied and then when they waived, the defined contribution for those benefits did not get removed resulting in an negative deduction amount. Please refer to Fallon Paladino as well as CT-804 . As you are aware, this client has had a lot of issues with the DC and I want to make sure we can tell them why this happened again. Need you to review tonight if at all possible. Lorena.Nava@ebsbenefits.com
            Hide
            Permalink
            samir Samir added a comment -

            Please check on priority

            Regards,
            Samir

            Show
            samir Samir added a comment - Please check on priority Regards, Samir
            samir Samir made changes -
            Assignee Samir [ samir ] Avnish Yadav [ avnish.yadav ]
            Permalink
            avnish.yadav Avnish Yadav (Inactive) logged work - 19/Jan/17 10:07 AM
            • Time Spent:
              8h
               
              <No comment>
            Hide
            Permalink
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            Hi Jennifer Leugers,

            We are in-process to fix this issue, we will update you Tomorrow (01/20/2017).

            Thanks,
            Avnish Y

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Jennifer Leugers , We are in-process to fix this issue, we will update you Tomorrow (01/20/2017). Thanks, Avnish Y
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Remaining Estimate 24h [ 86400 ]
            Original Estimate 24h [ 86400 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Remaining Estimate 24h [ 86400 ] 16h [ 57600 ]
            Time Spent 8h [ 28800 ]
            Worklog Id 21918 [ 21918 ]
            Hide
            Permalink
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            Hi Hrishikesh Deshpande,

            We have already fixed this issue in all environments . Could you please verify this at your end and let us know in case of any issue/concern.

            Thanks,
            Avnish Y

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Hrishikesh Deshpande , We have already fixed this issue in all environments . Could you please verify this at your end and let us know in case of any issue/concern. Thanks, Avnish Y
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Prasad Pise [ prasadp ]
            prasadp Prasad Pise (Inactive) made changes -
            Assignee Prasad Pise [ prasadp ] Alankar Chavan [ alankar.chavan ]
            alankar.chavan Alankar Chavan (Inactive) made changes -
            Assignee Alankar Chavan [ alankar.chavan ] Rajendra Joshi [ rajendraj ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Severity Medium [ 13102 ]
            Permalink
            rajendraj Rajendra Joshi (Inactive) logged work - 23/Mar/17 07:32 AM
            • Time Spent:
              1.25h
               
              <No comment>
            rajendraj Rajendra Joshi (Inactive) made changes -
            Remaining Estimate 16h [ 57600 ] 14.75h [ 53100 ]
            Time Spent 8h [ 28800 ] 9.25h [ 33300 ]
            Worklog Id 33132 [ 33132 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status Reopen in Local [ 10018 ] In Development [ 10007 ]
            Hide
            Permalink
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            This is very rare scenario when Employee and Partner at same screen.

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - This is very rare scenario when Employee and Partner at same screen.
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status In Development [ 10007 ] Rejected [ 10004 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Avnish Yadav [ avnish.yadav ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Rejected [ 10004 ] Closed [ 6 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Component/s ACA [ 10004 ]
            Component/s Exchange [ 10003 ]
            Transition Time In Source Status Execution Times
            Avnish Yadav (Inactive) made transition -
            Open In Development
            		128d 23h 25m 1
            Avnish Yadav (Inactive) made transition -
            In Development In LB Testing
            		30s 1
            Avnish Yadav (Inactive) made transition -
            In LB Testing Reopen in Local
            		3d 27m 1
            Avnish Yadav (Inactive) made transition -
            Reopen in Local In Development
            		3s 1
            Avnish Yadav (Inactive) made transition -
            In Development Rejected
            		37s 1
            Rakesh Roy (Inactive) made transition -
            Rejected Closed
            		10d 18h 53m 1

              People

              Assignee:
              avnish.yadav Avnish Yadav (Inactive)
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 24h
                  24h
                  Remaining:
                  Time Spent - 9.25h Remaining Estimate - 14.75h
                  14.75h
                  Logged:
                  Time Spent - 9.25h Remaining Estimate - 14.75h
                  9.25h