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  1. WORKTERRA
  2. WT-6518

Softchoice - Issue with Child Optional Life and Employee Optional Life

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      Softchoice
    • Item State:
      Production Complete
    • Sprint:
      WT Sprint 31-Bugs

      Description

      ISSUE 1: Child optional life in both Softchoice and Softchoice OE Test are showing no election for open enrollment, yet they have elections under the current plan.

      ISSUE 2: Employee optional life in Softchoice OE test (not sure about other) is not recalced despite recalcing yesterday: From client- "when I originally landed on the Optional Life enrollment for Francis Li it was showing the wrong rate ($48 I think), then I ‘refreshed’ it by selecting the tobacco affidavit and it corrected to the proper rate."

      Please correct ASAP. Also, since we've now recalced several times, how can we be assured that this will stick through the enrollment?

        Attachments

        1. Child Optional Life - Softchoice.png
          Child Optional Life - Softchoice.png
          240 kB
        2. Contingent Plan.png
          Contingent Plan.png
          24 kB
        3. C Plan.png
          C Plan.png
          39 kB
        4. Parent Plan.png
          Parent Plan.png
          40 kB
        5. P Plan.png
          P Plan.png
          150 kB
        6. screenshot-1.png
          screenshot-1.png
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        7. screenshot-10.png
          screenshot-10.png
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        8. screenshot-11.png
          screenshot-11.png
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        9. screenshot-2.png
          screenshot-2.png
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        10. screenshot-3.png
          screenshot-3.png
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        11. screenshot-4.png
          screenshot-4.png
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        12. screenshot-5.png
          screenshot-5.png
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        13. screenshot-6.png
          screenshot-6.png
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        14. screenshot-7.png
          screenshot-7.png
          24 kB
        15. screenshot-8.png
          screenshot-8.png
          53 kB
        16. screenshot-9.png
          screenshot-9.png
          100 kB
        17. Softchoice_LTD_Corrections_WithDates.xls
          12 kB
        18. Softchoice_LTD_Corrections.zip
          12 kB
        19. Softchoice_LTD_Coverage_Corrections_Detailed.xls
          10 kB
        20. Softchoice_LTD_Coverage_Corrections.xls
          8 kB
        21. Softchoice - Rates with Taxes.xls
          81 kB
        22. WT-6518 Affected_Files.txt
          0.1 kB
        23. WT-6518 Code Review Checklist.doc
          25 kB
        24. WT Stage Reopned.png
          WT Stage Reopned.png
          86 kB

          Issue Links

            Activity

            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment - - edited

            Hello Umesh Kadam,

            Quincy is using the same customization.
            Their parent plan (Grandfather Ex Life Insurance) is having offered amount of 50k and child plan (Universal Life Insurance) is salary based.

            Please let us know in case we are going to fix this or else we can make it Ready for Stage

            Amruta Lohiya Jyoti Mayne Prasad Pise Rakesh Roy Sachin Hingole Hrishikesh Deshpande Satya

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - - edited Hello Umesh Kadam , Quincy is using the same customization. Their parent plan (Grandfather Ex Life Insurance) is having offered amount of 50k and child plan (Universal Life Insurance) is salary based. Please let us know in case we are going to fix this or else we can make it Ready for Stage Amruta Lohiya Jyoti Mayne Prasad Pise Rakesh Roy Sachin Hingole Hrishikesh Deshpande Satya
            Hide
            umesh.kadam Umesh Kadam (Inactive) added a comment -

            Hi Alankar Chavan,

            Above scenario given by you will be occur in case of decrease in Salary only. As discussed with Amruta Lohiya, decrease in Salary is very rare scenario. So please create another ticket for the same and confirm if all other salary change related scenarios are working fine.

            Thanks and Regards,
            :: Umesh Kadam

            CC : Amruta Lohiya, Jyoti Mayne

            Show
            umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Alankar Chavan , Above scenario given by you will be occur in case of decrease in Salary only. As discussed with Amruta Lohiya , decrease in Salary is very rare scenario. So please create another ticket for the same and confirm if all other salary change related scenarios are working fine. Thanks and Regards, :: Umesh Kadam CC : Amruta Lohiya , Jyoti Mayne
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment - - edited

            Hello Umesh Kadam,

            A New Medium Priority JIRA regarding to the salary decreased scenario is logged WT-9980

            In addition to the Passed scnenarios mentioned above, we have also tested below scenarios

            • there are 2 LTD plans (Parent and Child)
            • LTD Parent Plan is 60% of employee monthly salary & LTD Child Plan is 20% of employee monthly salary

            Scenario 1

            employee added with salary 120000
            Parent LTD got auto enrolled with 6000
            Available Coverage in Child LTD Plan is 2000 (we enrolled with this coverage amount)
            worked as per the expectations

            Scenario 2

            employee added with salary 140000
            Parent LTD got auto enrolled with 7000
            Enrollment Coverage for Child LTD Plan became 2333.33 (we enrolled with this coverage amount)
            worked as per the expectations

            Scenario 3

            employee added with salary 160000
            Parent LTD got auto enrolled with 8000
            Enrollment Coverage for Child LTD Plan became 2000 - as max amount with parent plan and child plan can not exceed 10000
            worked as per the expectations

            This is ready for Stage

            CC - Amruta Lohiya Jyoti Mayne Umesh Kadam Sachin Hingole Hrishikesh Deshpande Sachin Hingole Prasad Pise Rakesh Roy Satya

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - - edited Hello Umesh Kadam , A New Medium Priority JIRA regarding to the salary decreased scenario is logged WT-9980 In addition to the Passed scnenarios mentioned above, we have also tested below scenarios there are 2 LTD plans (Parent and Child) LTD Parent Plan is 60% of employee monthly salary & LTD Child Plan is 20% of employee monthly salary Scenario 1 employee added with salary 120000 Parent LTD got auto enrolled with 6000 Available Coverage in Child LTD Plan is 2000 (we enrolled with this coverage amount) worked as per the expectations Scenario 2 employee added with salary 140000 Parent LTD got auto enrolled with 7000 Enrollment Coverage for Child LTD Plan became 2333.33 (we enrolled with this coverage amount) worked as per the expectations Scenario 3 employee added with salary 160000 Parent LTD got auto enrolled with 8000 Enrollment Coverage for Child LTD Plan became 2000 - as max amount with parent plan and child plan can not exceed 10000 worked as per the expectations This is ready for Stage CC - Amruta Lohiya Jyoti Mayne Umesh Kadam Sachin Hingole Hrishikesh Deshpande Sachin Hingole Prasad Pise Rakesh Roy Satya
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Mentioned scenarios are tested on Stage - Worked as per the expectations

            This is Ready for Production

            CC - Rakesh Roy Prasad Pise

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Mentioned scenarios are tested on Stage - Worked as per the expectations This is Ready for Production CC - Rakesh Roy Prasad Pise
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Hello Deborah Mascot,

            Mentioned scenarios are tested on Production -Worked Well

            Please review this at your end once. If working as per your expectations, you may close the JIRA

            CC - Rakesh Roy Prasad Pise Jyoti Mayne Umesh Kadam

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Hello Deborah Mascot , Mentioned scenarios are tested on Production -Worked Well Please review this at your end once. If working as per your expectations, you may close the JIRA CC - Rakesh Roy Prasad Pise Jyoti Mayne Umesh Kadam

              People

              Assignee:
              alankar.chavan Alankar Chavan (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Account Executive:
              Deborah Mascot (Inactive)
              Developer:
              Umesh Kadam (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

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                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date:

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