[WT-6518] Softchoice - Issue with Child Optional Life and Employee Optional Life - Workterra Jira

Details

Type: Bug
Status: Production Complete
Priority: Critical
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: None
Labels:
None

Environment:

Production
Module:
BenAdmin - Enrollment
Reported by:
Client
Company:
Softchoice
Item State:
Production Complete
Sprint:
WT Sprint 31-Bugs

Description

ISSUE 1: Child optional life in both Softchoice and Softchoice OE Test are showing no election for open enrollment, yet they have elections under the current plan.

ISSUE 2: Employee optional life in Softchoice OE test (not sure about other) is not recalced despite recalcing yesterday: From client- "when I originally landed on the Optional Life enrollment for Francis Li it was showing the wrong rate ($48 I think), then I ‘refreshed’ it by selecting the tobacco affidavit and it corrected to the proper rate."

Please correct ASAP. Also, since we've now recalced several times, how can we be assured that this will stick through the enrollment?

Attachments

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Attachments

Child Optional Life - Softchoice.png
240 kB
20/Nov/16 01:32 AM
Contingent Plan.png
24 kB
27/Jun/17 09:12 AM
C Plan.png
39 kB
30/Jun/17 12:18 PM
Parent Plan.png
40 kB
27/Jun/17 09:12 AM
P Plan.png
150 kB
30/Jun/17 12:18 PM
screenshot-1.png
22 kB
19/Nov/16 10:27 PM
screenshot-10.png
48 kB
20/Nov/16 07:17 PM
screenshot-11.png
12 kB
20/Nov/16 11:47 PM
screenshot-2.png
17 kB
19/Nov/16 10:39 PM
screenshot-3.png
18 kB
19/Nov/16 10:46 PM
screenshot-4.png
16 kB
19/Nov/16 10:54 PM
screenshot-5.png
17 kB
19/Nov/16 10:55 PM
screenshot-6.png
28 kB
19/Nov/16 11:02 PM
screenshot-7.png
24 kB
19/Nov/16 11:04 PM
screenshot-8.png
53 kB
20/Nov/16 07:16 PM
screenshot-9.png
100 kB
20/Nov/16 07:17 PM
Softchoice_LTD_Corrections_WithDates.xls
12 kB
24/Nov/16 12:40 PM
Softchoice_LTD_Corrections.zip
12 kB
21/Nov/16 08:45 PM
Softchoice_LTD_Coverage_Corrections_Detailed.xls
10 kB
21/Jun/17 12:05 PM
Softchoice_LTD_Coverage_Corrections.xls
8 kB
20/Jun/17 03:28 PM
Softchoice - Rates with Taxes.xls
81 kB
20/Nov/16 04:54 AM
WT-6518 Affected_Files.txt
0.1 kB
29/Jun/17 06:10 AM
WT-6518 Code Review Checklist.doc
25 kB
06/Jul/17 10:22 AM
WT Stage Reopned.png
86 kB
27/Jun/17 09:18 AM

Issue Links

relates to

WT-9980 WT -> Problem with Maximum Contingent Coverage Total in case of salary decrease

Open

Activity

Ascending order - Click to sort in descending order

Deborah Mascot (Inactive) created issue - 19/Nov/16 07:13 PM

Deborah Mascot (Inactive) made changes - 19/Nov/16 10:27 PM

Field	Original Value	New Value
Attachment		screenshot-1.png [ 32978 ]

Deborah Mascot (Inactive) made changes - 19/Nov/16 10:39 PM

Attachment

screenshot-2.png [ 32979 ]

Deborah Mascot (Inactive) made changes - 19/Nov/16 10:46 PM

Attachment

screenshot-3.png [ 32980 ]

Deborah Mascot (Inactive) made changes - 19/Nov/16 10:54 PM

Attachment

screenshot-4.png [ 32981 ]

Deborah Mascot (Inactive) made changes - 19/Nov/16 10:55 PM

Attachment

screenshot-5.png [ 32982 ]

Deborah Mascot (Inactive) made changes - 19/Nov/16 11:02 PM

Attachment

screenshot-6.png [ 32983 ]

Deborah Mascot (Inactive) made changes - 19/Nov/16 11:04 PM

Attachment

screenshot-7.png [ 32984 ]

Satya made changes - 20/Nov/16 01:32 AM

Assignee	Amruta Lohiya [ amruta.baheti ]	Satya [ ID10004 ]
Status	Open [ 1 ]	In Progress [ 3 ]

Satya made changes - 20/Nov/16 01:32 AM

Attachment

Child Optional Life - Softchoice.png [ 32985 ]

Satya made changes - 20/Nov/16 01:33 AM

Attachment

Softchoice_Child_Optional_Life_Future cost.png [ 32986 ]

Satya made changes - 20/Nov/16 01:33 AM

Attachment

Softchoice_Child_Optional_Life_Future cost.png [ 32987 ]

Satya made changes - 20/Nov/16 01:33 AM

Attachment

Softchoice_Child_Optional_Life_Future cost.png [ 32987 ]

Satya made changes - 20/Nov/16 01:46 AM

Attachment

Softchoice_Child_Optional_Life_Future cost.png [ 32986 ]

Satya made changes - 20/Nov/16 01:47 AM

Assignee

Satya [ ID10004 ]

Amruta Lohiya [ amruta.baheti ]

Satya made changes - 20/Nov/16 04:54 AM

Attachment

Softchoice - Rates with Taxes.xls [ 32988 ]

Satya made changes - 20/Nov/16 04:58 AM

Assignee

Amruta Lohiya [ amruta.baheti ]

Rakesh Roy [ rakeshr ]

Rakesh Roy (Inactive) made changes - 20/Nov/16 06:23 AM

Assignee

Rakesh Roy [ rakeshr ]

Smita Pawar [ smita.pawar ]

Deborah Mascot (Inactive) made changes - 20/Nov/16 07:16 PM

Attachment

screenshot-8.png [ 32992 ]

Deborah Mascot (Inactive) made changes - 20/Nov/16 07:17 PM

Attachment

screenshot-9.png [ 32993 ]

Deborah Mascot (Inactive) made changes - 20/Nov/16 07:17 PM

Attachment

screenshot-10.png [ 32994 ]

Vijayendra Shinde (Inactive) made changes - 20/Nov/16 08:21 PM

Assignee	Smita Pawar [ smita.pawar ]	Deborah Mascot [ deborah.mascot@ebsbenefits.com ]
Resolution		Done [ 10000 ]
Status	In Progress [ 3 ]	Resolved [ 5 ]

Deborah Mascot (Inactive) made changes - 20/Nov/16 11:47 PM

Attachment

screenshot-11.png [ 32995 ]

Deborah Mascot (Inactive) made changes - 20/Nov/16 11:47 PM

Assignee

Deborah Mascot [ deborah.mascot@ebsbenefits.com ]

Samir [ samir ]

Deborah Mascot (Inactive) made changes - 20/Nov/16 11:47 PM

Resolution	Done [ 10000 ]
Status	Resolved [ 5 ]	Reopened [ 4 ]

Samir made changes - 21/Nov/16 05:02 AM

Assignee

Samir [ samir ]

Deborah Mascot [ deborah.mascot@ebsbenefits.com ]

Satya made changes - 21/Nov/16 05:23 AM

Resolution		Fixed [ 1 ]
Status	Reopened [ 4 ]	Resolved [ 5 ]

Amruta Lohiya made changes - 21/Nov/16 08:45 PM

Attachment

Softchoice_LTD_Corrections.zip [ 33064 ]

Amruta Lohiya made changes - 23/Nov/16 01:00 AM

Assignee

Deborah Mascot [ deborah.mascot@ebsbenefits.com ]

Umesh Kadam [ umesh.kadam ]

Rakesh Roy (Inactive) made changes - 23/Nov/16 04:54 AM

Resolution	Fixed [ 1 ]
Status	Resolved [ 5 ]	Reopened [ 4 ]

Umesh Kadam (Inactive) made changes - 24/Nov/16 12:40 PM

Attachment

Softchoice_LTD_Corrections_WithDates.xls [ 33419 ]

Umesh Kadam (Inactive) made changes - 24/Nov/16 12:45 PM

Assignee	Umesh Kadam [ umesh.kadam ]	Deborah Mascot [ deborah.mascot@ebsbenefits.com ]
Resolution		Fixed [ 1 ]
Status	Reopened [ 4 ]	Resolved [ 5 ]

Deborah Mascot (Inactive) made changes - 16/Jun/17 07:52 PM

Assignee

Deborah Mascot [ deborah.mascot@ebsbenefits.com ]

Satya [ ID10004 ]

Satya made changes - 19/Jun/17 04:38 AM

Resolution	Fixed [ 1 ]
Status	Resolved [ 5 ]	Reopened [ 4 ]

Satya made changes - 19/Jun/17 04:38 AM

Status

Reopened [ 4 ]

In Progress [ 3 ]

Satya made changes - 19/Jun/17 04:38 AM

Assignee

Satya [ ID10004 ]

Umesh Kadam [ umesh.kadam ]

Umesh Kadam (Inactive) made changes - 19/Jun/17 04:47 AM

Dev Due Date		19/Jun/2017
Developer		Umesh Kadam [ umesh.kadam ]

Umesh Kadam (Inactive) made changes - 19/Jun/17 03:41 PM

Remaining Estimate		0h [ 0 ]
Time Spent		3h [ 10800 ]
Worklog Id		56417 [ 56417 ]

Umesh Kadam (Inactive) made changes - 20/Jun/17 04:44 AM

Dev Due Date	19/Jun/2017	20/Jun/2017
Original Estimate		0h [ 0 ]

Umesh Kadam (Inactive) made changes - 20/Jun/17 04:45 AM

Module

Parent values: BenAdmin(10100)

Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)

Umesh Kadam (Inactive) made changes - 20/Jun/17 03:28 PM

Attachment

Softchoice_LTD_Coverage_Corrections.xls [ 52784 ]

Umesh Kadam (Inactive) made changes - 20/Jun/17 03:30 PM

Status

In Progress [ 3 ]

Waiting for Customer Input [ 10500 ]

Umesh Kadam (Inactive) made changes - 20/Jun/17 03:30 PM

Assignee

Umesh Kadam [ umesh.kadam ]

Deborah Mascot [ deborah.mascot@ebsbenefits.com ]

Umesh Kadam (Inactive) made changes - 20/Jun/17 03:30 PM

Issue Type	Support Activity [ 10301 ]	Bug [ 1 ]
Status	Waiting for Customer Input [ 10500 ]	In Development [ 10007 ]
Support Task Type	Data Correction [ 11203 ]
Workflow	WT_Support [ 27329 ]	WT_Defects [ 44831 ]

Umesh Kadam (Inactive) made changes - 20/Jun/17 03:30 PM

Assignee

Deborah Mascot [ deborah.mascot@ebsbenefits.com ]

Umesh Kadam [ umesh.kadam ]

Umesh Kadam (Inactive) made changes - 20/Jun/17 03:31 PM

Sprint

WT Sprint 31-Bugs [ 71 ]

Jyoti Mayne made changes - 21/Jun/17 05:38 AM

Dev Due Date

20/Jun/2017

22/Jun/2017

Umesh Kadam (Inactive) made changes - 21/Jun/17 12:04 PM

Attachment

Softchoice_LTD_Coverage_Corrections.xls [ 52960 ]

Umesh Kadam (Inactive) made changes - 21/Jun/17 12:05 PM

Attachment

Softchoice_LTD_Coverage_Corrections.xls [ 52960 ]

Umesh Kadam (Inactive) made changes - 21/Jun/17 12:05 PM

Attachment

Softchoice_LTD_Coverage_Corrections_Detailed.xls [ 52962 ]

Umesh Kadam (Inactive) made changes - 22/Jun/17 04:31 AM

Item State

Parent values: Development(10200)Level 1 values: In Progress(10206)

Umesh Kadam (Inactive) made changes - 22/Jun/17 12:40 PM

Item State

Parent values: Development(10200)Level 1 values: In Progress(10206)

Parent values: Development(10200)Level 1 values: Ready for Review(10208)

Umesh Kadam (Inactive) made changes - 22/Jun/17 12:57 PM

Time Spent	3h [ 10800 ]	9h [ 32400 ]
Worklog Id		57517 [ 57517 ]

Jyoti Mayne made changes - 22/Jun/17 03:04 PM

Time Spent	9h [ 32400 ]	9.5h [ 34200 ]
Worklog Id		57637 [ 57637 ]

Jyoti Mayne made changes - 22/Jun/17 03:21 PM

Time Spent	9.5h [ 34200 ]	9.75h [ 35100 ]
Worklog Id		57656 [ 57656 ]

Umesh Kadam (Inactive) made changes - 23/Jun/17 04:59 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Review(10208)

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Umesh Kadam (Inactive) made changes - 23/Jun/17 05:08 AM

Dev Due Date

22/Jun/2017

23/Jun/2017

Umesh Kadam (Inactive) made changes - 23/Jun/17 06:14 AM

Code Reviewed By

Jyoti Mayne [ 11910 ]

Umesh Kadam (Inactive) made changes - 23/Jun/17 06:14 AM

Code Review Date

23/Jun/2017

Umesh Kadam (Inactive) made changes - 23/Jun/17 06:23 AM

Item State

Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Umesh Kadam (Inactive) made changes - 23/Jun/17 06:23 AM

Assignee

Umesh Kadam [ umesh.kadam ]

Prasad Pise [ prasadp ]

Prasad Pise (Inactive) made changes - 23/Jun/17 06:38 AM

Assignee

Prasad Pise [ prasadp ]

Alankar Chavan [ alankar.chavan ]

Alankar Chavan (Inactive) made changes - 23/Jun/17 11:31 AM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Alankar Chavan (Inactive) made changes - 23/Jun/17 12:38 PM

Time Spent	9.75h [ 35100 ]	10.75h [ 38700 ]
Worklog Id		57942 [ 57942 ]

Umesh Kadam (Inactive) made changes - 27/Jun/17 04:34 AM

Time Spent	10.75h [ 38700 ]	16.75h [ 60300 ]
Worklog Id		58115 [ 58115 ]

Umesh Kadam (Inactive) made changes - 27/Jun/17 04:41 AM

Worklog Id

56417 [ 56417 ]

Alankar Chavan (Inactive) made changes - 27/Jun/17 09:12 AM

Attachment		Contingent Plan.png [ 53511 ]
Attachment		Parent Plan.png [ 53512 ]

Alankar Chavan (Inactive) made changes - 27/Jun/17 09:18 AM

Attachment

WT Stage Reopned.png [ 53515 ]

Alankar Chavan (Inactive) made changes - 27/Jun/17 09:23 AM

Status

Local Testing [ 10200 ]

Reopen in Local [ 10018 ]

Alankar Chavan (Inactive) made changes - 27/Jun/17 09:23 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: Re-open(10212)

Alankar Chavan (Inactive) made changes - 27/Jun/17 09:23 AM

Assignee

Alankar Chavan [ alankar.chavan ]

Umesh Kadam [ umesh.kadam ]

Alankar Chavan (Inactive) made changes - 27/Jun/17 12:39 PM

Time Spent	16.75h [ 60300 ]	20.75h [ 74700 ]
Worklog Id		58274 [ 58274 ]

Alankar Chavan (Inactive) made changes - 27/Jun/17 12:43 PM

Time Spent	20.75h [ 74700 ]	21.25h [ 76500 ]
Worklog Id		58274 [ 58274 ]

Alankar Chavan (Inactive) made changes - 27/Jun/17 12:44 PM

Remaining Estimate	0h [ 0 ]	0.5h [ 1800 ]
Time Spent	21.25h [ 76500 ]	20.75h [ 74700 ]
Worklog Id		58274 [ 58274 ]

Jyoti Mayne made changes - 28/Jun/17 08:02 AM

Remaining Estimate	0.5h [ 1800 ]	0.25h [ 900 ]
Time Spent	20.75h [ 74700 ]	21h [ 75600 ]
Worklog Id		58511 [ 58511 ]

Jyoti Mayne made changes - 28/Jun/17 10:29 AM

Remaining Estimate	0.25h [ 900 ]	0h [ 0 ]
Time Spent	21h [ 75600 ]	22h [ 79200 ]
Worklog Id		58669 [ 58669 ]

Umesh Kadam (Inactive) made changes - 28/Jun/17 10:33 AM

Time Spent	22h [ 79200 ]	22.5h [ 81000 ]
Worklog Id		56417 [ 56417 ]

Umesh Kadam (Inactive) made changes - 28/Jun/17 11:47 AM

Time Spent	22.5h [ 81000 ]	23h [ 82800 ]
Worklog Id		58748 [ 58748 ]

Umesh Kadam (Inactive) made changes - 29/Jun/17 04:21 AM

Status

Reopen in Local [ 10018 ]

In Development [ 10007 ]

Umesh Kadam (Inactive) made changes - 29/Jun/17 04:21 AM

Item State

Parent values: LB QA(10201)Level 1 values: Re-open(10212)

Parent values: Development(10200)Level 1 values: In Analysis(10204)

Umesh Kadam (Inactive) made changes - 29/Jun/17 06:11 AM

Attachment		WT-6518 Affected_Files.txt [ 53698 ]
Attachment		WT-6518 Code Review Checklist.doc [ 53699 ]

Umesh Kadam (Inactive) made changes - 29/Jun/17 11:41 AM

Assignee

Umesh Kadam [ umesh.kadam ]

Alankar Chavan [ alankar.chavan ]

Rakesh Roy (Inactive) made changes - 29/Jun/17 12:53 PM

Status

In Development [ 10007 ]

Local Testing [ 10200 ]

Rakesh Roy (Inactive) made changes - 29/Jun/17 12:53 PM

Item State

Parent values: Development(10200)Level 1 values: In Analysis(10204)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Jyoti Mayne made changes - 29/Jun/17 02:52 PM

Time Spent	23h [ 82800 ]	23.25h [ 83700 ]
Worklog Id		59531 [ 59531 ]

Jyoti Mayne made changes - 29/Jun/17 02:53 PM

Time Spent	23.25h [ 83700 ]	23.5h [ 84600 ]
Worklog Id		59532 [ 59532 ]

Alankar Chavan (Inactive) made changes - 30/Jun/17 10:00 AM

Assignee

Alankar Chavan [ alankar.chavan ]

Umesh Kadam [ umesh.kadam ]

Umesh Kadam (Inactive) made changes - 30/Jun/17 12:04 PM

Assignee

Umesh Kadam [ umesh.kadam ]

Alankar Chavan [ alankar.chavan ]

Alankar Chavan (Inactive) made changes - 30/Jun/17 12:10 PM

Link

This issue relates to WT-9980 [ WT-9980 ]

Alankar Chavan (Inactive) made changes - 30/Jun/17 12:18 PM

Attachment		C Plan.png [ 53858 ]
Attachment		P Plan.png [ 53859 ]

Alankar Chavan (Inactive) made changes - 30/Jun/17 12:24 PM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Alankar Chavan (Inactive) made changes - 30/Jun/17 12:51 PM

Time Spent	23.5h [ 84600 ]	25.5h [ 91800 ]
Worklog Id		60284 [ 60284 ]

Umesh Kadam (Inactive) made changes - 30/Jun/17 01:10 PM

Time Spent	25.5h [ 91800 ]	32h [ 115200 ]
Worklog Id		60402 [ 60402 ]

Umesh Kadam (Inactive) made changes - 03/Jul/17 05:43 AM

Time Spent	32h [ 115200 ]	32.25h [ 116100 ]
Worklog Id		60446 [ 60446 ]

Khandu Kshirsagar (Inactive) made changes - 03/Jul/17 07:13 AM

Item State

Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Ashwin Wankhede (Inactive) made changes - 05/Jul/17 06:57 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Alankar Chavan (Inactive) made changes - 05/Jul/17 07:08 AM

Status

Local Testing [ 10200 ]

Stage Testing [ 10201 ]

Alankar Chavan (Inactive) made changes - 05/Jul/17 07:08 AM

Item State

Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)

Parent values: Stage QA(10202)

Alankar Chavan (Inactive) made changes - 05/Jul/17 07:08 AM

Item State

Parent values: Stage QA(10202)

Parent values: Stage QA(10202)Level 1 values: In Testing(10214)

Alankar Chavan (Inactive) made changes - 05/Jul/17 07:46 AM

Item State

Parent values: Stage QA(10202)Level 1 values: In Testing(10214)

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Alankar Chavan (Inactive) made changes - 06/Jul/17 04:16 AM

Time Spent	32.25h [ 116100 ]	34.25h [ 123300 ]
Worklog Id		60980 [ 60980 ]

Alankar Chavan (Inactive) made changes - 06/Jul/17 04:20 AM

Remaining Estimate	0h [ 0 ]	0.5h [ 1800 ]
Time Spent	34.25h [ 123300 ]	33.75h [ 121500 ]
Worklog Id		60980 [ 60980 ]

Umesh Kadam (Inactive) made changes - 06/Jul/17 10:22 AM

Attachment

~~WT-6518~~ Code Review Checklist.doc [ 53699 ]

Umesh Kadam (Inactive) made changes - 06/Jul/17 10:22 AM

Attachment

WT-6518 Code Review Checklist.doc [ 54324 ]

Umesh Kadam (Inactive) made changes - 07/Jul/17 04:58 AM

Remaining Estimate	0.5h [ 1800 ]	0.25h [ 900 ]
Time Spent	33.75h [ 121500 ]	34h [ 122400 ]
Worklog Id		61329 [ 61329 ]

Khandu Kshirsagar (Inactive) made changes - 07/Jul/17 07:18 AM

Item State

Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Alankar Chavan (Inactive) made changes - 07/Jul/17 12:38 PM

Status

Stage Testing [ 10201 ]

Production Testing [ 10202 ]

Alankar Chavan (Inactive) made changes - 07/Jul/17 12:39 PM

Item State

Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)

Parent values: Production Complete(10222)

Alankar Chavan (Inactive) made changes - 07/Jul/17 12:39 PM

Resolution		Fixed [ 1 ]
Status	Production Testing [ 10202 ]	Production Complete [ 10028 ]

Alankar Chavan (Inactive) made changes - 10/Jul/17 04:17 AM

Remaining Estimate	0.25h [ 900 ]	0h [ 0 ]
Time Spent	34h [ 122400 ]	35.5h [ 127800 ]
Worklog Id		61822 [ 61822 ]

Satya made changes - 04/Nov/17 06:36 AM

Environment_New

Production [ 18442 ]

People

Assignee:: Alankar Chavan (Inactive)

Reporter:: Deborah Mascot (Inactive)

Account Executive:: Deborah Mascot (Inactive)

Developer:: Umesh Kadam (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 8 Start watching this issue

Dates

Created:: 19/Nov/16 07:13 PM

Updated:: 04/Nov/17 06:36 AM

Resolved:: 07/Jul/17 12:39 PM

Dev Due Date:: 23/Jun/2017

Code Review Date:: 23/Jun/2017

Time Tracking

Estimated:

Remaining:

Logged:

35.5h