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  1. WORKTERRA
  2. WT-6518

Softchoice - Issue with Child Optional Life and Employee Optional Life

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      Softchoice
    • Item State:
      Production Complete
    • Sprint:
      WT Sprint 31-Bugs

      Description

      ISSUE 1: Child optional life in both Softchoice and Softchoice OE Test are showing no election for open enrollment, yet they have elections under the current plan.

      ISSUE 2: Employee optional life in Softchoice OE test (not sure about other) is not recalced despite recalcing yesterday: From client- "when I originally landed on the Optional Life enrollment for Francis Li it was showing the wrong rate ($48 I think), then I ‘refreshed’ it by selecting the tobacco affidavit and it corrected to the proper rate."

      Please correct ASAP. Also, since we've now recalced several times, how can we be assured that this will stick through the enrollment?

        Attachments

        1. screenshot-1.png
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        6. screenshot-6.png
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        7. screenshot-7.png
          screenshot-7.png
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        8. Child Optional Life - Softchoice.png
          Child Optional Life - Softchoice.png
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        9. Softchoice - Rates with Taxes.xls
          81 kB
        10. screenshot-8.png
          screenshot-8.png
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        11. screenshot-9.png
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        12. screenshot-10.png
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        13. screenshot-11.png
          screenshot-11.png
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        14. Softchoice_LTD_Corrections.zip
          12 kB
        15. Softchoice_LTD_Corrections_WithDates.xls
          12 kB
        16. Softchoice_LTD_Coverage_Corrections.xls
          8 kB
        17. Softchoice_LTD_Coverage_Corrections_Detailed.xls
          10 kB
        18. Parent Plan.png
          Parent Plan.png
          40 kB
        19. Contingent Plan.png
          Contingent Plan.png
          24 kB
        20. WT Stage Reopned.png
          WT Stage Reopned.png
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        21. WT-6518 Affected_Files.txt
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        22. C Plan.png
          C Plan.png
          39 kB
        23. P Plan.png
          P Plan.png
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        24. WT-6518 Code Review Checklist.doc
          25 kB

          Issue Links

            Activity

            Transition Time In Source Status Execution Times
            Satya made transition -
            Open In Progress
            6h 18m 1
            Vijayendra Shinde (Inactive) made transition -
            In Progress Resolved
            18h 49m 1
            Umesh Kadam (Inactive) made transition -
            Reopen Resolved
            1d 13h 26m 2
            Satya made transition -
            Resolved Reopen
            208d 17h 49m 3
            Satya made transition -
            Reopen In Progress
            3s 1
            Umesh Kadam (Inactive) made transition -
            In Progress Waiting for Customer Input
            1d 10h 52m 1
            Umesh Kadam (Inactive) made transition -
            Waiting for Customer Input In Development
            28s 1
            Alankar Chavan (Inactive) made transition -
            In LB Testing Reopen in Local
            3d 21h 51m 1
            Umesh Kadam (Inactive) made transition -
            Reopen in Local In Development
            1d 18h 58m 1
            Rakesh Roy (Inactive) made transition -
            In Development In LB Testing
            3d 4h 32m 2
            Alankar Chavan (Inactive) made transition -
            In LB Testing Stage Testing
            5d 18h 14m 1
            Alankar Chavan (Inactive) made transition -
            Stage Testing In Production Testing
            2d 5h 30m 1
            Alankar Chavan (Inactive) made transition -
            In Production Testing Production Complete
            14s 1

              People

              Assignee:
              alankar.chavan Alankar Chavan (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Account Executive:
              Deborah Mascot (Inactive)
              Developer:
              Umesh Kadam (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 35.5h
                  35.5h