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  1. WORKTERRA
  2. WT-668

EE Terms not Passing if EE term date equals end of policy year and new coverage for renewal #39 on log

    Details

    • Type: Enhancement
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Module:
      BenAdmin - Export
    • Reported by:
      White Label
    • Item State:
      Production Complete - Closed

      Description

      Hi all - please below and original email attached.

      I looked everywhere and can’t locate an email identifying the issue. We first realized this was an issue with UVU this past July. Essentially the issue at hand will impact any employee whose termination date reflects the end of the Policy Year (e.g. December 31st) and either has been defaulted into new coverage and/or actively elected new coverage during their OE.

      The system wasn’t sending the employee termination as the OE term as never effective was trumping the employee termination. This impacted roughly 30 employees on UVU and would imagine a fair amount of exposure will be experienced this renewal if not corrected since the bulk of our business renews in January.

      Please let us know if this issue was ever resolved. If not, please provide an ETA on release.

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            People

            Assignee:
            jennifer.leugers Jennifer Leugers
            Reporter:
            jennifer.leugers Jennifer Leugers
            Account Executive:
            Jennifer Leugers
            Developer:
            Rohan J Khandave (Inactive)
            QA:
            Aniruddha Dev (Inactive)
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            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: